Access Guide
Introduction
- Related link TFL Accessibility Guides.
- Https://tfl.gov.uk/forms/12387.aspx
- Related link DLR Timetable.
- Https://tfl.gov.uk/dlr/timetable/dlr?fromId=940GZZDLBEC
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Comments
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- All DLR stations have step-free access between the street and the platform.
- The level change between the platform and the train may vary and can be up to 5cm (2 in).
- There may be a gap of up to 7.5cm (3 in) between the train and the platform edge.
- TFL produce a range of audio and large print accessibility guides, including how the DLR links with other networks.
- There are also details of assisted travel schemes and mentoring schemes.
- Most DLR stations do not have doors or barriers.
- The stations are open 24 hours.
- Please see the DLR timetable for details of train operating times at each station.
- All platforms have a push-button alarm help point linked to a control centre.
- The alarm point speaker incorporates a hearing loop.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is West Ham / Limehouse.
- The nearest underground station is Canary Wharf.
Parking
- The venue does not have its own car park.
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Public Car Parks.
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- There is not a car park for public use within 200m (approx).
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On Street Parking and Drop-off Details.
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- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are not available.
- There is not a designated drop off point.
Outside Access (Ditchburn Street Entrance)
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Entrance
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- This information is for the entrance located in Ditchburn Street.
- There is step-free access at this entrance.
- There are no doors at this entrance.
Level Change (Access to Platforms)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in Ditchburn Street.
- There is/are 15+ step(s) to the area/service.
- There is tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- There is a lift to access this area/service.
- The lift does bypass the step(s).
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Comments
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- There are two identical staircases beside each other.
Lift (Access to Platforms)
- There is a lift for public use.
- The lift is located to the right as you enter.
- The lift is a standard lift.
- The floors which are accessible by this lift are Ditchburn Street to platforms.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 9m (9yd 2ft) from the Ditchburn Street entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 79cm (2ft 7in).
- The dimensions of the lift are 104cm x 131cm (3ft 5in x 4ft 4in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
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Comments
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- There are separate identical lifts to platforms 1 and 2.
Train Station
- The station is not staffed.
- There is not an office to obtain help.
- There is not a ticket office.
- The train companies that operate within this station include:.
- Please click here for access information for DLR.
- There is not a taxi rank at the station.
- There are 2 platform(s) in the station.
- The platform(s) accessed by lift is / are 1 and 2.
- The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 1 and 2.
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Additional Station Information
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- Announcements on platforms are audio and visual.
- Platforms which have tactile markings at the platform edge are 1 and 2.
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Comments
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- There are two automated ticket machines on the main concourse.
Accessible Toilet
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
Additional Info
- Documents can be requested in Braille.
- Documents can be requested in large print.
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Comments
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- Audio, large print and black and white guides are available to download from the TFL website.
- Please see the links in the introduction section.