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Canada Place Mall

Canary Wharf, London, E14 4QT

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Access Guide

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Opening Times

  • Monday 09:00 - 19:00.
  • Tuesday 09:00 - 19:00.
  • Wednesday 09:00 - 19:00.
  • Thursday 09:00 - 19:00.
  • Friday 09:00 - 19:00.
  • Saturday 10:00 - 18:00.
  • Sunday 12:00 - 18:00.

Location

  • The venue is situated within the centre of the town or city.
  • The venue is not situated on a road which has a steep gradient.

Parking

  • The venue does have its own car park.
  • The car park is at the front of the venue.
  • The car park type is open air/surface.
  • There are 8 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 360cm x 500cm (11ft 10in x 16ft 5in).
  • The nearest designated bay is 7m (22ft 12in) from the main accessible entrance.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does have a height restriction barrier.
  • The maximum height is 200.

Outside Access (Main Entrance)

  • There is level access into the venue.
  • The main doors open (no doors).
  • The door opening is 1100cm (12yd) wide.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are --2--1-B-LG-G.
    • There are 15+ steps between floors.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • The lighting level is bright.

Lift

  • There is a lift for public use.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are -2--1-B-LG-G.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 192cm x 135cm (6ft 4in x 4ft 5in).
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
  • Features and Dimensions View
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The dimensions of the accessible toilet are 139cm x 230cm (4ft 7in x 7ft 7in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.