Skip to main content

Genesis Cinema

93-95 Mile End Road, Whitechapel, London, E1 4UJ

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in Whitechapel.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Bethnal Green Station.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • There is level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 147cm (4ft 10in) wide.

Reception

  • The reception desk is 3m (9ft 10in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does play background music.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are LG-G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is bright.
  • Other View
    • The services on the floors which are not accessible are the bar area and some screens.

Lift

  • There is a lift for public use.
  • The lift is located past reception at the end of the cinema.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are LG-G.
  • The lift is 31m (34yd) from main entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 75cm x 125cm (2ft 6in x 4ft 1in).
  • The lift controls do not have Braille markings.
  • The lift controls do not have tactile markings.
  • The lighting level in the lift is bright.

Eating and Drinking (Bar)

  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • Some chairs are permanently fixed.
  • The distance between the floor and the lowest table is 70cm (2ft 4in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot & cold snacks and drinks.

Cinema

  • Seating and additional access information View
    • Films are mainly mainstream.
    • Films are rotated to allow access to all films.
    • There are designated spaces for wheelchair users.
    • Designated spaces are situated at the front of the cinema.
    • Wheelchairs may be left with the patron.
    • Companions sit next to the patron.
    • It is 8m (26ft 3in) from the foyer to the accessible toilet.
    • It is 60m (66yd) from the accessible toilet to the furthest screen.
    • There is a hearing assistance system.
    • The hearing system is a fixed loop.
    • Staff are trained to use the system.
    • Assistance dogs are allowed in the cinema.
    • There is not a wheelchair to borrow.
  • Comments View
    • 4 screen(s) is/are accessible to wheelchair users.
    • Concessions are available.
    • The view from the designated spaces is good.
    • The hearing assistance system is only available in Screen 4.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • The accessible toilet is 30m (33yd) from the main entrance.
    • The accessible toilet is located past the food counter to the left.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The dimensions of the accessible toilet are 285cm x 175cm (9ft 4in x 5ft 9in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 85cm (2ft 9in).
    • Disposal facilities are available in the cubicle.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • There is a toilet roll holder.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The toilet roll holder is 120cm (3ft 11in) high.
    • There is a sink.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is good.
  • Comments View
    • The taps in the adapted toilet are operated by pushing a button.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service cannot be requested.
  • Staff are Text Relay aware.
  • Plastic cups are available.
  • Plastic cutlery is available.
  • Drinking straws are available on request.