Access Guide
Introduction
- Related link TFL Accessibility Guides.
- Https://tfl.gov.uk/forms/12387.aspx
- Related link DLR Timetable.
- Https://tfl.gov.uk/dlr/timetable/dlr?fromId=940GZZDLBEC
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Comments
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- All DLR stations have step-free access between the street and the platform.
- The level change between the platform and the train may vary and can be up to 5cm (2 in).
- There may be a gap of up to 7.5cm (3 in) between the train and the platform edge.
- TFL produce a range of audio and large print accessibility guides, including how the DLR links with other networks.
- There are also details of assisted travel schemes and mentoring schemes.
- Most DLR stations do not have doors or barriers.
- The stations are open 24 hours.
- Please see the DLR timetable for details of train operating times at each station.
- All platforms have a push-button alarm help point linked to a control centre.
- The alarm point speaker incorporates a hearing loop.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is West Ham.
- The nearest underground station is Canary Wharf.
Parking
- The venue does not have its own car park.
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Public Car Parks.
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- There is not a car park for public use within 200m (approx).
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On Street Parking and Drop-off Details.
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- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are available.
- Standard marked parking bays are located on Hay Currie Street, to the east of the station.
- There is not a designated drop off point.
Access Point (Platform 1 - Chrisp Street)
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Access Point
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- This information is for the access point located in Chrisp Street.
- There is an information board/map at this access point.
- There is ramped/sloped access at this access point.
- This is no gate at this access point.
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Ramp/Slope
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- The ramp/slope is located leading up to the access point.
- The gradient of the ramp/slope is slight.
Access Point (Platform 2 - Hay Currie Street)
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Access Point
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- This information is for the access point located in Hay Currie Street.
- There is an information board/map at this access point.
- There is ramped/sloped access at this access point.
- This is no gate at this access point.
- There are bollards at this access point.
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Ramp/Slope
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- The ramp/slope is located leading to the access point.
- The gradient of the ramp/slope is slight.
Train Station
- The station is not staffed.
- There is not an office to obtain help.
- There is not a ticket office.
- Please click here for access information for DLR.
- There is not a taxi rank at the station.
- There are 2 platform(s) in the station.
- The platform(s) accessed by ramp / slope is / are 1-2.
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Additional Station Information
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- Announcements on platforms are audio and visual.
- Platforms which have tactile markings at the platform edge are 1-2.
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Comments
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- There is a footbridge with lifts to cross the railway lines and to access the opposite platform.
Level Change (Footbridge)
- There is a / are step(s) to access this area / service.
- The step(s) is / are located from Chrisp Street and Hay Currie Street to the footbridge.
- There is / are 15+ step(s) to the area / service.
- There is tactile paving at the top and bottom of the steps.
- The step(s) is / are clearly marked.
- The step(s) is / are medium.
- The steps do have handrails.
- The handrails are on both sides.
- There is a standard and / or platform lift to access this service.
- The lift does bypass the step(s).
Lift (Platform 1)
- There is a lift for public use.
- The lift is located to the right of the Chrisp Street - Platform 1 entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are Chrisp Street - Footbridge.
- The lift is 3m (3yd 10in) from the Chrisp Street - Platform 1 entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 106cm (3ft 6in).
- The dimensions of the lift are 145cm x 200cm (4ft 9in x 6ft 7in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Lift (Platform 2)
- There is a lift for public use.
- The lift is located to the left of the Hay Currie Street - Platform 2 entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are Hay Currie Street - Footbridge.
- The lift is 5m (5yd 1ft) from the Hay Currie Street - Platform 2 entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 110cm (3ft 7in).
- The dimensions of the lift are 140cm x 200cm (4ft 7in x 6ft 7in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Accessible Toilet
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
Additional Info
- Documents can be requested in Braille.
- Documents can be requested in large print.
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Comments
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- Audio, large print and black and white guides are available to download from the TFL website.
- Please see the links in the introduction section.