Access Guide
Introduction
- Services / facilities within the grounds include an educational centre, a nursery school, a nature trail, stables, a children's playground and a study area.
Opening Times
- Monday 08:00 - 16:00.
- Tuesday 08:00 - 16:00.
- Wednesday 08:00 - 16:00.
- Thursday 08:00 - 16:00.
- Friday 08:00 - 16:00.
- Saturday 08:00 - 16:00.
- Sunday 08:00 - 16:00.
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Comments
View
- The cafe and shop opening times vary depending on requirements on the day.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Limehouse.
- The nearest underground station is Canary Wharf.
- The nearest DLR station is Island Gardens.
Parking
- The venue does not have its own car park.
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Public Car Parks
View
- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
View
- On street marked Blue Badge bays are not available.
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On Street Standard Parking
View
- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
View
- There is not a designated drop off point.
Access Point (Pier Street)
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Access Point
View
- This information is for the access point located in Pier Street.
- There is an information board/map at this access point.
- There is ramped/sloped access at this access point.
- There is a gate which opens towards you (pull).
- The gate is permanently held open.
- The width of the gap is 210cm.
- There are bollards at this access point.
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Ramp/Slope
View
- The ramp/slope is located leading to and beyond the access point.
- The gradient of the ramp/slope is slight.
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Comments
View
- The sloped pathway is uneven in places.
Access Point (Crossharbour Asda)
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Access Point
View
- This information is for the access point located at Crossharbour Asda.
- There is not an information board/map at this access point.
- There is ramped/sloped access at this access point.
- There is no gate at this access point.
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Ramp/Slope
View
- The ramp/slope is located leading to and beyond the access point.
- The gradient of the ramp/slope is slight.
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Comments
View
- The ground around and beyond the access point is uneven.
Inside Access (Courtyard)
- There is level access to the service(s).
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are medium.
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Comments
View
- Within the courtyard there is the reception, a cafe, picnic tables, a shop, stables and toilets.
Inside Access (Park and Farm)
- There is not level access to the service(s).
- Motorised scooters are allowed in public parts of the venue.
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Comments
View
- There is a nature walk which is fairly level and made up of loose gravel.
- There are seats without armrests located throughout the farm.
Level Change (Park and Farm)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located on the path leading to the entrance.
- The ramp/slope is permanent.
- The ramp does not have handrails.
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Comments
View
- The park and farm are accessed throughout by various easy and steep slopes.
- These slopes are a mixture of tarmac, loose chippings and grass.
Eating and Drinking (Mudchute Kitchen)
- The following information is for the café.
- The café is located in the courtyard.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 400m (437yd 1ft) from the Pier Street entrance.
- The standard height for tables is 68cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are not available.
- Plastic / takeaway cutlery is not available.
- Drinking straws are available.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Accessible Toilet
- Accessible toilet facilities are available.
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Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 400m (437yd 1ft) from the Pier Street access point.
- This accessible toilet is located within the courtyard opposite the shop.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 155cm x 210cm (5ft 1in x 6ft 11in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 87cm (2ft 10in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is not a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary, clinical waste and general domestic waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is not a wash basin.
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is fair.
- The contrast between the internal door and wall is fair.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is poor.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
Standard Toilet(s)
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Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
View
- The female toilet facilities that were surveyed are located within the courtyard, opposite the shop.
- The female toilet(s) is/are approximately 400m (437yd 1ft) from the Pier Street access point.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels in the female toilets are moderate to good.
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Access to Standard Male Toilet(s)
View
- The male toilet facilities that were surveyed are located within the courtyard, opposite the shop.
- The male toilet(s) is/are approximately 400m (437yd 1ft) from the Pier Street access point.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels in the male toilets are moderate to good.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located throughout the farm.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
- Home visits / services are not available.