- The venue is situated within the centre of the town or city.
- The venue is not situated on a road which has a steep gradient.
- Monday 09:00 - 17:30.
- Tuesday 09:30 - 17:30.
- Wednesday 09:00 - 17:30.
- Thursday 09:00 - 17:30.
- Friday 09:00 - 17:30.
- Saturday 09:00 - 12:30.
- Sunday Closed.
- The venue does not have its own car park.
Outside Access (Main Entrance)
- There is level access into the venue.
- The bell is in a suitable position to allow wheelchair users to gain access.
- The intercom is in a suitable position to allow wheelchair users to gain access.
- The main doors open towards you (pull).
- The doors are single width.
- The doors are heavy.
- The door opening is 160cm (5ft 3in) wide.
- There is level access to the service.
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.