- Related link TFL Accessibility Guides.
- Related link DLR Timetable.
- All DLR stations have step-free access between the street and the platform.
- The level change between the platform and the train may vary and can be up to 5cm (2 in).
- There may be a gap of up to 7.5cm (3 in) between the train and the platform edge.
- TFL produce a range of audio and large print accessibility guides, including how the DLR links with other networks.
- There are also details of assisted travel schemes and mentoring schemes.
- Most DLR stations do not have doors or barriers.
- The stations are open 24 hours.
- Please see the DLR timetable for details of train operating times at each station.
- All platforms have a push-button alarm help point linked to a control centre.
- The alarm point speaker incorporates a hearing loop.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Shadwell.
- The nearest underground station is Aldgate East.
- The venue does not have its own car park.
Access Point (Watney Street)
- This information is for the access point located on Watney Street.
- There is not an information board/map at this access point.
- There is step-free access at this access point.
- This is no gate at this access point.
- The station is not staffed.
- There is not an office to obtain help.
- There is not a ticket office.
- The train companies that operate within this station include:.
- Please click here for access information for DLR.
- There is not a taxi rank at the station.
- Shops and services within the station include Newsagents.
- All key concourse shops and services have level access.
- There are 2 platform(s) in the station.
- The platform(s) accessed by lift is / are 1 & 2.
Level Change (Access to Platforms)
- There is a / are step(s) to access this area / service.
- The step(s) is / are located beneath the railway arch on Watney Street.
- There is / are 15+ step(s) to the area / service.
- The lighting levels at the steps are medium.
- There is tactile paving at the top and bottom of the steps.
- The step(s) is / are clearly marked.
- The step(s) is / are medium.
- The steps do have handrails.
- The handrails are on both sides.
- There is a standard and / or platform lift to access this service.
- The lift does bypass the step(s).
Lift (Access to Platforms)
- There is a lift for public use.
- The lift is located beneath the railway arch on Watney Street.
- The lift is a standard lift.
- The floors which are accessible by this lift are Watney Street - Platforms 1 & 2.
- The lift is 6m (6yd 1ft) from the Watney Street entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 147cm x 97cm (4ft 10in x 3ft 2in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
- The lift is used to access both platforms from the main concourse.
- There are not accessible toilets within this venue designated for public use.
Availability and Location of Standard Toilets
- Standard toilets are not available.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- Audio, large print and black and white guides are available to download from the TFL website.
- Please see the links in the introduction section.