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Shadwell Station

Cable Street, Shadwell, London, E1 2QF

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Access Guide

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Introduction

  • Comments View
    • TFL produce a range of maps and guides, including large print and black and white of step-free stations and facilities.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest underground station is Whitechapel.
  • The nearest DLR station is Shadwell.
  • Comments View
    • Shadwell DLR station is approximately 100m away from the Cornwall Street entrance.

Parking

  • The venue does not have its own car park.

Access Point (Cornwall Street)

  • Access Point View
    • This information is for the access point located on Cornwall Street.
    • There is not an information board/map at this access point.
    • There is ramped/sloped access at this access point.
    • This is no gate at this access point.
    • There are bollards at this access point.
  • Ramp/Slope View
    • The ramp/slope is located leading up to the access point.
    • The gradient of the ramp/slope is slight.

Access Point (Cable Street)

  • Access Point View
    • This information is for the access point located on Cable Street.
    • There is not an information board/map at this access point.
    • There is ramped/sloped access at this access point.
    • This is no gate at this access point.
  • Ramp/Slope View
    • The ramp/slope is located leading up to the access point.
    • The gradient of the ramp/slope is slight.

Reception (Information Office)

  • The desk is 10m (10yd 2ft) from the Cable Street entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height (77cm - 109cm).
  • The desk does not have a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Comments View
    • The information office is on the right from the Cable Street Entrance.
    • There are counters before and after the ticket barriers.
  • Opening Times View
    • Monday 07:00 - 10:00.
    • Tuesday 07:00 - 10:00.
    • Wednesday 07:00 - 10:00.
    • Thursday 07:00 - 10:00.
    • Friday 07:00 - 10:00.
    • Saturday Closed.
    • Sunday Closed.

Train Station

  • There are generally 3 member(s) of staff on duty.
  • The station is staffed.
  • There is an office to obtain help.
  • There is not a ticket office.
  • The train companies that operate within this station include:.
  • Please click here for access information for TFL.
  • There is not a taxi rank at the station.
  • There are 2 platform(s) in the station.
  • The platform(s) accessed by steps only is / are 1-2.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Wider ticket barriers are available to access platforms.
    • Platforms which have tactile markings at the platform edge are 1-2.
  • Comments View
    • The station is staffed at all times when trains are running.
    • Self-service ticket machines are located at both entrances.
    • Staff are available to offer assistance with the machines.

Other Floors (Access to platforms)

  • Steps View
    • The floors which are accessible by stairs are platform - lift mezzanine - street.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.
  • Other View
    • The services / areas on the floors which are not accessible are platforms 1-2.
  • Comments View
    • There are 22 steps from the platform to the lift mezzanine.
    • The lift overcomes the 56 steps from the mezzanine to the street.

Lift (Access to mezzanine)

  • There is a lift for public use.
  • The lift is located on the station concourse.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are concourse - mezzanine.
  • The lift is 8m (8yd 2ft) from the Cornwall Street entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 160cm x 190cm (5ft 3in x 6ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting level in the lift is medium.
  • Comments View
    • This lift descends to a mezzanine level but does not continue to platform level.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water cannot be provided for an assistance dog.
  • A member of staff trained in BSL skills is not generally on duty.