Access Guide
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Liverpool Street / Whitechapel.
- The nearest underground station is Aldgate East.
- The nearest DLR station is Tower Gateway.
Parking
- The venue does not have its own car park.
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Public Car Parks.
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- There is a car park for public use within 200m (approx).
- The name of the car park is Old Montague Street Pay and Display Car Park.
- The car park is located on Old Montague Street.
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On Street Parking and Drop-off Details.
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- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 217cm x 500cm (7ft 1in x 16ft 5in).
- On street Blue Badge parking is located on Old Montague Street.
- Clearly signed and / or standard marked parking bays are not available.
- There is not a designated drop off point.
Opening Times
- Monday 08:00 - 18:30.
- Tuesday 08:00 - 18:30.
- Wednesday 08:00 - 18:30.
- Thursday 08:00 - 18:30.
- Friday 08:00 - 18:30.
- Saturday Closed.
- Sunday Closed.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are permanently held open.
- The width of the door opening is 90cm (2ft 11in).
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Second set of doors
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- There is a small raised threshold in the doorway.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are permanently held open.
- The width of the door opening is 90cm (2ft 11in).
Reception
- The desk/counter is 5m (5yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are bright.
- There is not a hearing assistance system.
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Comments
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- There is a low reception desk opposite the main reception desk.
- The height of the desk is 70cm.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played in reception and waiting area.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are bright.
Other Floors
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Steps
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- The floors which are accessible by stairs are G and 1.
- There are 15+ steps between floors.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- The lighting levels are low.
Lift
- There is a lift for public use.
- The lift is located on the right after you enter the main entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are G and 1.
- The lift is approximately 7m (7yd 1ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 110cm x 135cm (3ft 7in x 4ft 5in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
Accessible Toilet (and Standard Female Toilet)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 22m (24yd 2in) from the main entrance.
- This accessible toilet is located past reception, on the left of the corridor.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is not a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is heavy.
- The dimensions of the accessible toilet are 203cm x 207cm (6ft 8in x 6ft 9in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 138cm (4ft 6in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is push.
- There is not a mixer tap.
- There is not an emergency alarm.
- Disposal facilities are available in the cubicle.
- There is a/are open waste paper bin and sanitary disposal units.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 112cm (3ft 8in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 108cm (3ft 7in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 79cm (2ft 7in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 87cm (2ft 10in).
Accessible Toilet (Rear Shared Accessible Toilet)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 44m (48yd 4in) from the main entrance.
- The accessible toilet is located at the rear of the venue.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens by sliding (Bi-Fold).
- The door is locked by a twist lock.
- The width of the accessible toilet door is 93cm (3ft 1in).
- The door is heavy.
- The dimensions of the accessible toilet are 151cm x 225cm (4ft 11in x 7ft 5in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 63cm (2ft 1in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is push.
- There is not a mixer tap.
- There is not an emergency alarm.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and waste paper pedal bin disposal units.
- There is a/are coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 124cm (4ft 1in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 80cm (2ft 7in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is poor.
- The contrast between the internal door and wall is fair.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 93cm (3ft 1in).
Accessible Toilet (First Floor)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 24m (26yd 9in) from the lift.
- This accessible toilet is located on the first floor.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is heavy.
- The dimensions of the accessible toilet are 151cm x 181cm (4ft 11in x 5ft 11in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is not a lateral transfer space.
- The tap type is push.
- There is not a mixer tap.
- There is not an emergency alarm.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and waste paper pedal bin disposal units.
- There is a/are coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 110cm (3ft 7in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 78cm (2ft 7in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 92cm (3ft).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
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Comments
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- The accessible toilets can also be used as standard toilets.
Additional Info
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.
- Home visits / services are available.