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Thames Clippers - Tower Millennium Pier

Lower Thames Street, Tower Hill, London, EC3N 4DT

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Access Guide

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Opening Times

  • Monday 06:00 - 23:00.
  • Tuesday 06:00 - 23:00.
  • Wednesday 06:00 - 23:00.
  • Thursday 06:00 - 23:00.
  • Friday 06:00 - 23:00.
  • Saturday 06:00 - 23:00.
  • Sunday 06:00 - 23:00.

Location

  • The venue is situated within the centre of the city.
  • This venue is situated in London.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Fenchurch Street.
  • The nearest underground station is Tower Hill.

Parking

  • The venue does not have its own car park.
  • Public Car Parks. View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Tower Place.
    • The car park is located off Lower Thames Street.
  • On Street Parking and Drop-off Details. View
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is not a designated drop off point.

Access Point (Main Entrance)

  • Access Point View
    • This information is for the access point located at the front of the venue.
    • There is not an information board/map at this access point.
    • There is step-free access at this access point.
    • There is a gate which opens away from you (push).
    • The gate is permanently held open.

Reception (Ticket Office)

  • The desk/counter is 10m (10yd 2ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Inside Access

  • There is not level access to the service.
  • Motorised scooters are allowed in public parts of the venue.

Level Change (Pier)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located ahead as you enter.
  • The ramp or slope is permanent.
  • Comments View
    • The ramp varies from level to steep depending on the level of the tide at the time.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not generally on duty.
  • Staff are Text Relay aware.