You are on Introduction. Skip to the next section.

Introduction

• Related link Commercial Road (A13) Whitechapel - Street Guide.
• Https://www.accessable.co.uk/tower-hamlets-council/access-guides/commercial-road-a13-whitechapel-street-guide

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• Comments View
  • Troxy is available to hire.

You are on Opening Times. Skip to the next section.

Opening Times

• Please contact the venue for details of opening times and Opening times for the venue vary according to bookings/events taking place.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Limehouse.
• The nearest underground station is Stepney Green.
• The nearest DLR station is Limehouse.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks. View
  • There is not a car park for public use within 200m (approx).
• On Street Parking and Drop-off Details. View
  • On street marked Blue Badge bays are not available.
  • Clearly signed and / or standard marked parking bays are available.
  • Standard marked parking bays are located on Caroline Street.
  • There is not a designated drop off point.
• Comments View
  • There is 1 long parking bay for approx 5-6 cars.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the venue.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 80cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 80cm.
• Comments View
  • The doors are opened to double width on event days.

You are on Reception (Foyer and Ticket Desk). Skip to the next section.

Reception (Foyer and Ticket Desk)

• The desk is 2m (2yd 7in) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height (77cm - 109cm).
• The desk does not have a low (76cm or lower) section.
• The lighting levels are medium.
• There is a hearing assistance system.
• The hearing system is available only on request.
• The type of system is a portable loop.
• Staff are trained to use the system.

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• Comments View
  • There is a second set of doors to the left and right of the ticket desk, these are the same size are the main entrance doors.

You are on Inside Access (Reception). Skip to the next section.

Inside Access (Reception)

• There is level access to the service.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• The lighting levels are medium.

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• Comments View
  • Cloakroom is in the main reception to the left.

You are on Eating and Drinking (Main Hall). Skip to the next section.

Eating and Drinking (Main Hall)

• The following information is for the bar.
• The bar is located in the main hall, to the rear of the venue.
• The bar does not serve food.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks cannot be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Drinking straws are available.
• Children are welcomed in the bar area.

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• Comments View
  • The layout for tables and chairs depends of the event taking place.

You are on Other Floors (Lower Level in the Main Hall). Skip to the next section.

Other Floors (Lower Level in the Main Hall)

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• Steps View
  • The floors which are accessible by stairs are Ground - Lower Level of the Main Hall.
  • There are 5 steps between floors.
  • The steps are clearly marked.
  • The steps are shallow (2cm - 10cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is not a landing.
  • The lighting levels are medium.

You are on Other Floors (Upper Seating Area). Skip to the next section.

Other Floors (Upper Seating Area)

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• Steps View
  • The floors which are accessible by stairs are G-US.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are shallow (2cm - 10cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.
• Comments View
  • The upper seating area is only available to the public when concerts are being held.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 3m (3yd 10in) from the main entrance.
  • The accessible toilet is located to the left as you enter.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from reception.
  • The door opens outwards.
  • The door is not push pad activated.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 97cm (3ft 2in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 154cm x 194cm (5ft 1in x 6ft 4in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 70cm (2ft 4in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • It is not a push button style of alarm.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on the right.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 54cm (1ft 9in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The towel dispenser is 120cm (3ft 11in) high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the grab rails and wall is fair.
  • The contrast between the drop down rails and wall is fair.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 74cm (2ft 5in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located off the main hall.
  • The female and male toilets are 20m (21yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are medium.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.