Skip to main content

Westferry DLR Station

Westferry Road, London, E14 8JD

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

  • Related link TFL Accessibility Guides.
  • Https://tfl.gov.uk/forms/12387.aspx
  • Related link DLR Timetable.
  • Https://tfl.gov.uk/dlr/timetable/dlr?fromId=940GZZDLBEC
  • Comments View
    • All DLR stations have step-free access between the street and the platform.
    • The level change between the platform and the train may vary and can be up to 5cm (2 in).
    • There may be a gap of up to 7.5cm (3 in) between the train and the platform edge.
    • TFL produce a range of audio and large print accessibility guides, including how the DLR links with other networks.
    • There are also details of assisted travel schemes and mentoring schemes.
    • Most DLR stations do not have doors or barriers.
    • The stations are open 24 hours.
    • Please see the DLR timetable for details of train operating times at each station.
    • All platforms have a push-button alarm help point linked to a control centre.
    • The alarm point speaker incorporates a hearing loop.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Limehouse.
  • The nearest underground station is Canary Wharf.

Parking

  • The venue does not have its own car park.

Level Change (Access from Westferry Road)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located on Westferry Road leading to the lifts.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.
  • The ramp does have handrails.
  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located on Westferry Road.
  • There is / are 15+ step(s) to the area / service.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is / are clearly marked.
  • The step(s) is / are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • The ramp or slope does bypass the step(s).
  • There is a standard and / or platform lift to access this service.
  • The lift does bypass the step(s).
  • The lift does not bypass the ramp.
  • Comments View
    • There are separate ramps leading to each of the lifts.
    • The ramps have handrails to the open side.
    • There are separate steps to each of the platforms.
    • There are 50+ steps to the platforms.

Level Change (Access from Limehouse Causeway)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located on the approach to the lifts.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The ramp does not have handrails.
  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located on Limehouse Causeway.
  • There is / are 15+ step(s) to the area / service.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is / are clearly marked.
  • The step(s) is / are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • The ramp or slope does not bypass the step(s).
  • There is a standard and / or platform lift to access this service.
  • The lift does bypass the step(s).
  • The lift does not bypass the ramp.
  • Comments View
    • There is also a medium, unmarked step close to the lift to Platform 1, facing the road.
    • The step can be bypassed approaching the lift from the opposite direction where there is an easy slope.

Lift

  • There is a lift for public use.
  • The lift is located on Westferry Road and Limehouse Causeway.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are Westferry Road and Limehouse Causeway - Platforms.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 98cm x 140cm (3ft 3in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.
  • Comments View
    • There are 4 identical lifts located at this station.
    • There is lift access to each platform from Westferry Road and Limehouse Causeway.

Train Station

  • The station is not staffed.
  • There is not an office to obtain help.
  • There is not a ticket office.
  • The train companies that operate within this station include:.
  • Please click here for access information for DLR.
  • There is not a taxi rank at the station.
  • There are 2 platform(s) in the station.
  • The platform(s) accessed by lift is / are 1-2.
  • The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 1-2.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Platforms which have tactile markings at the platform edge are 1-2.
  • Comments View
    • There are 2 automated ticket machines on Limehouse Causeway.
    • These machines are located next to the steps that lead to platform 1.
    • There are 2 automated ticket machines on Westferry Road.
    • These machines are located under the archway between the two lifts.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • Comments View
    • Audio, large print and black and white guides are available to download from the TFL website.
    • Please see the links in the introduction.