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Whitechapel Gallery Refectory

77-82 Whitechapel High Street, London, E1 7QX

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Access Guide

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Introduction

  • Comments View
    • The venue is located inside Whitechapel Gallery on the ground floor.

Location

  • The venue is situated within the centre of the area.
  • This venue is situated in Whitechapel.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Fenchurch Street.
  • The nearest underground station is Aldgate East.

Opening Times

  • Monday Closed.
  • Tuesday 10:30 - 18:00.
  • Wednesday 10:30 - 18:00.
  • Thursday 10:30 - 23:00.
  • Friday 10:30 - 18:00.
  • Saturday 10:30 - 18:00.
  • Sunday 10:30 - 18:00.

Parking

  • The venue does not have its own car park.
  • Public Car Parks. View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Whitechapel High Street Car Park NCP.
    • The car park is located between Whitechapel High Street and Commercial Street.
  • On Street Parking and Drop-off Details. View
    • Clearly signed and / or standard marked parking bays are available.
    • Standard marked parking bays are located in Osborn Road, to the side of the venue.
    • There is not a designated drop off point.
  • Comments View
    • Blue Badge holders can park in the loading bays directly in front of the gallery for 3 hours.

Outside Access (Whitechapel Gallery Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 161cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 110cm from floor level.
    • The door(s) is/are double width.
    • The width of the door opening is 141cm.
  • Ramp/Slope View
    • The ramp/slope is located immediately after passing through the second set of doors.
    • The gradient of the ramp/slope is slight.
  • Comments View
    • This entrance can be used to access the dining room when Whitechapel Gallery is open.
    • The gallery is open 11:00 - 18:00 Tuesday to Sunday except Thursday, when it is open 11:00 - 21:00.
    • There is a moderate ramp in the corridor leading to the dining room from the main gallery entrance.
    • The ramp is shown in the photo on the right.

Outside Access (Whitechapel Refectory Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the refectory.
    • There is ramped/sloped or stepped access at this entrance.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 120cm (3ft 11in).
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 153cm.
    • There is a second set of doors.
    • The door(s) open(s) both ways.
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 162cm.
  • Ramp/Slope View
    • The ramp/slope is located at the refectory entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is portable.
    • There is not a level landing at the top of the ramp/slope.
    • Please contact the venue in advance or press the door bell for use of the portable ramp.
    • There is not a/are not handrail(s) at the ramp.
  • Step(s) View
    • The step(s) is/are located at the refectory entrance.
    • There is/are 2 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 11cm.
    • There is not a/are not handrail(s) at the step(s).

Inside Access

  • There is level access to the service.
  • This venue does play background music.
  • Music is played in the restaurant.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are bright.

Eating and Drinking

  • The following information is for the restaurant.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 4m (4yd 1ft) from the restaurant entrance.
  • The standard height for tables is 73cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are not available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is modern British cuisine.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 4m (4yd 1ft) from the refectory entrance.
    • This accessible toilet is located ahead as you enter on the left.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 79cm (2ft 7in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 160cm x 195cm (5ft 3in x 6ft 5in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 90cm (2ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 140cm (4ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet.
  • Comments View
    • Baby change facilities are located within the venue.
    • The baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 85cm (2ft 9in).
    • Inside the venue, there is level access to the baby change facility.

Standard Toilet(s)

  • There are standard toilets available within the main gallery on other floors.

Additional Info

  • Staff do receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not generally on duty.
  • Staff are not Text Relay aware.
  • Plastic cups are available.
  • Plastic cutlery is not available.
  • Drinking straws are available on request.