Access Guide
Introduction
- Related link Whitechapel Gallery.
- Https://www.accessable.co.uk/tower-hamlets-council/access-guides/whitechapel-gallery
-
Comments
View
- The venue is located inside Whitechapel Gallery on the ground floor.
Location
- The venue is situated within the centre of the area.
- This venue is situated in Whitechapel.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Fenchurch Street.
- The nearest underground station is Aldgate East.
Opening Times
- Monday Closed.
- Tuesday 10:30 - 18:00.
- Wednesday 10:30 - 18:00.
- Thursday 10:30 - 23:00.
- Friday 10:30 - 18:00.
- Saturday 10:30 - 18:00.
- Sunday 10:30 - 18:00.
Parking
- The venue does not have its own car park.
-
Public Car Parks.
View
- There is a car park for public use within 200m (approx).
- The name of the car park is Whitechapel High Street Car Park NCP.
- The car park is located between Whitechapel High Street and Commercial Street.
-
On Street Parking and Drop-off Details.
View
- Clearly signed and / or standard marked parking bays are available.
- Standard marked parking bays are located in Osborn Road, to the side of the venue.
- There is not a designated drop off point.
-
Comments
View
- Blue Badge holders can park in the loading bays directly in front of the gallery for 3 hours.
Outside Access (Whitechapel Gallery Entrance)
-
Entrance
View
- This information is for the entrance located at the front of the venue.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 161cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 110cm from floor level.
- The door(s) is/are double width.
- The width of the door opening is 141cm.
-
Ramp/Slope
View
- The ramp/slope is located immediately after passing through the second set of doors.
- The gradient of the ramp/slope is slight.
-
Comments
View
- This entrance can be used to access the dining room when Whitechapel Gallery is open.
- The gallery is open 11:00 - 18:00 Tuesday to Sunday except Thursday, when it is open 11:00 - 21:00.
- There is a moderate ramp in the corridor leading to the dining room from the main gallery entrance.
- The ramp is shown in the photo on the right.
Outside Access (Whitechapel Refectory Entrance)
-
Entrance
View
- This information is for the entrance located at the front of the refectory.
- There is ramped/sloped or stepped access at this entrance.
- There is a bell/buzzer.
- The height of the bell/buzzer is 120cm (3ft 11in).
- There is not an intercom.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 153cm.
- There is a second set of doors.
- The door(s) open(s) both ways.
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 162cm.
-
Ramp/Slope
View
- The ramp/slope is located at the refectory entrance.
- The gradient of the ramp/slope is steep.
- The ramp/slope is portable.
- There is not a level landing at the top of the ramp/slope.
- Please contact the venue in advance or press the door bell for use of the portable ramp.
- There is not a/are not handrail(s) at the ramp.
-
Step(s)
View
- The step(s) is/are located at the refectory entrance.
- There is/are 2 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 11cm.
- There is not a/are not handrail(s) at the step(s).
Inside Access
- There is level access to the service.
- This venue does play background music.
- Music is played in the restaurant.
- Motorised scooters are allowed in public parts of the venue.
- Lighting levels are bright.
-
Comments
View
- The gallery has portable loops available.
Eating and Drinking
- The following information is for the restaurant.
- The bar does serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 4m (4yd 1ft) from the restaurant entrance.
- The standard height for tables is 73cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are not available.
- Plastic / takeaway cutlery is not available.
- Drinking straws are available.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is modern British cuisine.
Accessible Toilet
- Accessible toilet facilities are available.
-
Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 4m (4yd 1ft) from the refectory entrance.
- This accessible toilet is located ahead as you enter on the left.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 79cm (2ft 7in).
- The door is heavy.
- The dimensions of the accessible toilet are 160cm x 195cm (5ft 3in x 6ft 5in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 90cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are coat hook(s).
-
Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 140cm (4ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is poor.
- The contrast between the internal door and wall is poor.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
-
Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
-
Comments
View
- Baby change facilities are located within the venue.
- The baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 85cm (2ft 9in).
- Inside the venue, there is level access to the baby change facility.
Standard Toilet(s)
- There are standard toilets available within the main gallery on other floors.
Additional Info
- Staff do receive disability awareness / equality training.
- A member of staff trained in BSL skills is not generally on duty.
- Staff are not Text Relay aware.
- Plastic cups are available.
- Plastic cutlery is not available.
- Drinking straws are available on request.