Access Guide
COVID-19 Information
- There are external queuing points.
- The external queuing points are not clearly marked/signed.
- There is a member of staff available at the entrance.
- There is hand sanitiser available at the entrance.
- The hand sanitisers are hand held.
- There is a limited number of people allowed inside.
- There is not a one-way system throughout.
- There is clear signage inside to help with social distancing.
- There are protective clear screens located at tills/counters.
- Toilets are available.
Location
- The venue is situated within the centre of the town.
- This venue is situated in Tunbridge Wells.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Tunbridge Wells.
Opening Hours
Parking
- The venue does not have its own car park.
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Public Car Parks.
View
- There is a car park for public use within 200m (approx).
- The name of the car park is Meadow Car Park.
- The car park is located on Upper Grosvenor Road.
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On Street Parking and Drop-off Details.
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- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 250cm x 800cm (8ft 2in x 26ft 3in).
- On street Blue Badge parking is located outside the main entrance.
- Clearly signed and / or standard marked parking bays are not available.
- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the venue.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 80cm (2ft 7in) wide.
Level Change (Main Entrance)
- There are steps to access this area / service.
- The steps are located in front of the entrance.
- There is / are 3 step(s) to the area / service.
- The steps are not clearly marked.
- The steps are deep.
- The steps do not have handrails.
Inside Access
- There is level access to the service.
- This venue does not play background music.
- Lighting levels are medium.
Eating and Drinking
- Full table service is available.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 1m (3ft 3in) from the main entrance.
- The distance between the floor and the lowest table is 65cm (2ft 2in).
- The distance between the floor and the highest table is 74cm (2ft 5in).
- There is ample room for a wheelchair user to manoeuvre.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
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Comments
View
- The cafe provides outside catering for homes, offices, functions etc.
Accessible Toilet
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Shared Toilet(s)
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- The unisex toilets are located down the stairs.
- Unisex toilets are 8m (26ft 3in) from the main entrance.
- Inside the venue, there is not level access to the unisex toilet.
- Lighting levels are medium.
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Baby Change Facilities
View
- Baby change facilities are not located within the venue.
Level Change (Standard Toilets)
- There are steps to access this area / service.
- The steps are located to the left of the serving counter.
- There is / are 15+ step(s) to the area / service.
- Lighting levels at the steps are medium.
- The steps are not clearly marked.
- The steps are medium.
- The steps do have handrails.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.