Access Guide
COVID-19 Information
- Users are asked to abide by on-site signs and government guidelines concerning social distancing and Covid-19 procedures.
- There is not a member of staff available at the entrance.
- There is not hand sanitiser available at the entrance.
- There is clear signage inside to help with social distancing.
Opening Hours
Location
- The venue is situated within the centre of the town.
- This venue is situated in Tunbridge Wells.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Tunbrige Wells.
Public Car Park
- The car park does have a height restriction barrier.
- The maximum height is 198cm (6ft 6in).
- The car park type is multi storey.
- The car park surface is concrete.
- This car park has 4 levels.
- Blue Badge parking is located on level(s) 1.
- There is/are 10+ Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 240cm x 480cm (7ft 10in x 15ft 9in).
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- There is a payment machine at a convenient height for wheelchair users.
- Access from the car park is via footpath(s), a gap past bollards and direct access to street/road pavement.
- The exit(s) is/are located on Monson Road.
- There is a ramp or slope to exit which is located on Monson Road.
- The gradient of the ramp/slope is slight.
- The width of the ramp/slope is 100cm (3ft 3in).
- There is a/are handrail(s) at the ramp.
Other Floors
-
Steps
View
- The floors which are accessible by stairs are G, 1, 2, 3, 4.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are low to moderate.
Lift
- There is a lift for public use.
- The lift is located in the far right corner.
- The floors which are accessible by this lift are G, 1, 2, 3, 4.
- Wall mounted information boards are provided at lift landings.
- There are manual, single doors which may be difficult to open to access the lift lobby on all floors.
- The lift is approximately 3m (3yd 10in) from the main entrance/exit.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 120cm x 150cm (3ft 11in x 4ft 11in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is low to moderate.
Accessible Toilet
- Accessible toilet facilities are available.
-
Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 12m (13yd 4in) from the main entrance/exit.
- This accessible toilet is located to the right after the main entrance/exit.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 80cm (2ft 7in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 120cm x 190cm (3ft 11in x 6ft 3in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 70cm (2ft 4in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is twist/turn.
- There is a mixer tap.
- There is not an emergency alarm.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and general domestic waste disposal units.
- There is not a/are not coat hook(s).
-
Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 110cm (3ft 7in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the dropdown rail(s) and wall is poor.
- The contrast between the walls and floor is good.
- The lighting levels are good.
-
Comments
View
- Open: Monday to Saturday 08:00 - 18:00 and Sundays 09:30 - 16:30.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located to the right after the main entrance/exit.
- The female and male toilets are approximately 13m (14yd 8in) from the main entrance/exit.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are good.
-
Comments
View
- Open: Monday to Saturday 08:00 - 18:00 and Sundays 09:30 - 16:30.