Skip to main content

Duke of York

17 The Pantiles, Tunbridge Wells, Kent, TN2 5TD

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Tunbridge Wells.
  • The venue is in a pedestrian area.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Tunbridge Wells.

Opening Times

  • Monday 10:00 - 23:00.
  • Tuesday 10:00 - 23:00.
  • Wednesday 10:00 - 23:00.
  • Thursday 10:00 - 23:00.
  • Friday 10:00 - 23:00.
  • Saturday 10:00 - 23:00.
  • Sunday 11:00 - 22:30.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located on the corner of the building.
  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 130cm (4ft 3in) wide.

Outside Access (Side Entrance)

  • This information is for the entrance located at the side of the building.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 89cm (2ft 11in) wide.

Level Change (Side Entrance)

  • There are steps to access this area / service.
  • The steps are located in front of the side door.
  • There is / are 2 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do not have handrails.

Inside Access

  • There is level access to the service.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Eating and Drinking

  • The following information is for the restaurant/bar.
  • The bar does serve food.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 1m (3ft 3in) from the main entrance.
  • The distance between the floor and the lowest table is 66cm (2ft 2in).
  • The distance between the floor and the highest table is 110cm (3ft 7in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic cups are available.
  • Plastic cutlery is not available.
  • Drinking straws are available on request.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is Pub Food, Hot and Cold Meals.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 14 steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is not a landing.
    • The lighting levels are medium.
  • Other View
    • The services on the floors which are not accessible are Standard Toilets and Additional Seating.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 11m (12yd 1in) from the main entrance.
    • This accessible toilet is located at the rear of the venue.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from the bar staff.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 120cm x 180cm (3ft 11in x 5ft 11in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is not a lateral transfer space.
    • The tap type is twist/turn.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 50cm (1ft 8in).
    • There is a hand dryer.
    • The hand dryer can be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 78cm (2ft 7in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 90cm (2ft 11in).

Standard Toilet(s)

Level Change (Female Toilets)

  • There are steps to access this area / service.
  • The steps are located in front of the female toilet entrance.
  • There is / are 1 step(s) to the area / service.
  • The lighting levels at the steps are medium.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do not have handrails.

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.