Access Guide
Introduction
- Services / facilities within the building include Bowls Green, Cafe, Children's Play Area, Football Pitches, Skate Park and Duck Pond.
Opening Hours
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Tunbridge Wells.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Tunbridge Wells.
Parking
- The venue does not have its own car park.
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Public Car Parks
View
- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
View
- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
View
- Unmarked unrestricted on-street parking is available in the streets near all entrances.
Outside Access (Auckland Road Entrance)
- This information is for the entrance located in Auckland Road.
- There is level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 90cm (2ft 11in).
Outside Access (Grovesnor Bridge Entrance)
- This information is for the entrance located below the Grovesnor Bridge.
- There is not level access into the venue.
- There are no doors at this entrance.
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Comments
View
- The width of the entrance is 110cm.
Level Change (Grovesnor Bridge Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located after the Grovesnor Bridge entrance.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The ramp does not have handrails.
- The width of the ramp or slope is 110cm (3ft 7in).
Outside Access (Dorking Road Entrance)
- This information is for the entrance located in Dorking Road.
- There is not level access into the venue.
- There are no doors at this entrance.
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Comments
View
- The width of the entrance is 90cm.
Level Change (Dorking Road Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located after the Dorking Road entrance.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
- The width of the ramp/slope is 90cm (2ft 11in).
Parks and Gardens
- The park or garden does have footpaths.
- The path(s) has a / have concrete and gravel surface(s).
- The majority of the path(s) is / are wide enough for wheelchair users.
- There are slight, steep and moderate slopes on the paths.
- There are bench seats situated along the paths for people to rest.
Outside Access (Café Entrance)
- This information is for the entrance located at the front of the café.
- There is level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 86cm (2ft 10in).
Eating and Drinking
- The following information is for the café.
- The café is located in the centre of the park.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 25m (27yd 1ft) from the Auckland Road entrance.
- The standard height for tables is 70cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Toilet with Adaptations
- Accessible toilet facilities are available.
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Location and Access
View
- The toilet is for the sole use of disabled people.
- There is tactile and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 35m (38yd 10in) from the Auckland Road entrance.
- This accessible toilet is located next to the café in the centre of the park.
- There is not level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from café staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 75cm (2ft 6in).
- The door is heavy.
- The dimensions of the accessible toilet are 140cm x 190cm (4ft 7in x 6ft 3in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 90cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not an emergency alarm.
- Disposal facilities are not available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are poor.
Level Change (Accessible Toilet)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in front of the accessible toilet entrance.
- There is not a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
- The width of the ramp/slope is 120cm (3ft 11in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located on the left hand side of the café building.
- The female and male toilets are approximately 38m (41yd 1ft) from the Auckland Road entrance.
- Inside the venue, there is not level access to the female and male toilets.
- Lighting levels are bright.
Level Change (Standard Toilets)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in the doorway.
- There is/are 1 step(s) to the area/service.
- The step(s) is/are not clearly marked.
- The step(s) is/are shallow (2cm - 10cm).
- There is not a/are not handrail(s) at the step(s).
Additional Info
- Staff do not receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.