You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in Tunbridge Wells.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Tunbridge Wells.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are available.
  • The dimensions of the marked Blue Badge bays are 200cm x 450cm (6ft 7in x 14ft 9in).
  • On street Blue Badge parking is located across the road from the accessible entrance.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located on Mount Pleasant Road.
• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are double width.
• The doors are heavy.
• The door opening is 170cm (5ft 7in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There are steps to access this area / service.
• The steps are located in front of the entrance.
• There is / are 3 step(s) to the area / service.
• The step(s) is/are not clearly marked.
• The steps are deep.
• The steps do have handrails.
• The handrails are on both sides.

You are on Outside Access (Accessible Entrance). Skip to the next section.

Outside Access (Accessible Entrance)

• This information is for the entrance located on Monson Road.
• There is not level access into the venue.
• The bell is in a suitable position to allow wheelchair users to gain access.
• The intercom is in a suitable position to allow wheelchair users to gain access.
• The main doors open towards you (pull).
• The doors are double width.
• The doors are heavy.
• The door opening is 140cm (4ft 7in) wide.

You are on Level Change (Accessible Entrance). Skip to the next section.

Level Change (Accessible Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The width of the ramp or slope is 120cm (3ft 11in).

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• Lighting levels are medium.
• Customers cannot charge scooters or wheelchairs at the venue.

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• Comments View
  • There is an inaccessible raised area which includes additional seating and an alternative bar.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the restaurant/bar.
• The bar does serve food.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 4m (4yd 1ft) from the main entrance.
• The distance between the floor and the lowest table is 52cm (1ft 8in).
• The distance between the floor and the highest table is 74cm (2ft 5in).
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is not available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• Menus are hand held only.
• Menus are available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is varied.

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• Comments View
  • Children permitted until 20:00.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located next to the main bar.
• The lift is a platform lift.
• The floors which are accessible by this lift are G.
• The platform lift accesses a small level change.
• The lift is 25m (27yd) from accessible entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 78cm x 105cm (2ft 7in x 3ft 5in).
• There are separate entry and exit doors in the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift controls do not have Braille markings.
• The lift controls do not have tactile markings.
• The lighting level in the lift is medium.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 17m (19yd) from the main entrance.
  • The accessible toilet is located opposite the main bar.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from the main bar.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 91cm (2ft 12in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 110cm x 128cm (3ft 7in x 4ft 2in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is not a lateral transfer space.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not a functional emergency alarm available.
  • It is out of reach (higher than 10cm (0ft 4in) from floor).
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors in the accessible toilet.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The towel dispenser is 118cm (3ft 10in) high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The toilet roll holder is 112cm (3ft 8in) high.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • There is a low colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • Lighting levels are bright.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female Toilet(s) View
  • The female toilets are located opposite the main bar.
  • The female toilets are 15m (16yd) from the main entrance.
  • Inside the venue, there is level access to the female toilet.
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilets are located opposite the main bar.
  • The male toilets are 18m (20yd) from the main entrance.
  • Inside the venue, there is not level access to the male toilet.
  • Lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.

You are on Level Change (Standard Male Toilets). Skip to the next section.

Level Change (Standard Male Toilets)

• There are steps to access this area / service.
• The steps are located in front of the toilet door.
• There is / are 1 step(s) to the area / service.
• Lighting levels at the steps are medium.
• The step(s) is/are clearly marked.
• The steps are shallow.
• The steps do have handrails.
• The handrails are on both sides.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.