You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in Tunbridge Wells.
• There is a bus stop within 150m (164yds) of the venue.
• The venue is situated on a road which has a steep gradient.
• The nearest mainline station is Tunbridge Wells.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park type is open air/surface.
  • There are 0 designated parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb / non stepped access from the car park to the venue.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are single width.
• The doors are heavy.
• The door opening is 96cm (3ft 2in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 101cm (3ft 4in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There are steps to access this area / service.
• The steps are located directly in front of the entrance.
• There is / are 4 step(s) to the area / service.
• The step(s) is/are clearly marked.
• The steps are medium.
• The steps do not have handrails.

You are on Outside Access (Accessible Entrance). Skip to the next section.

Outside Access (Accessible Entrance)

• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are single width.
• The doors are heavy.
• The door opening is 90cm (2ft 11in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 88cm (2ft 11in) wide.

You are on Level Change (Accessible Entrance). Skip to the next section.

Level Change (Accessible Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located from the forecourt to the entrance.
• The ramp or slope is permanent.
• There is not a level landing at the top of the ramp.
• The width of the ramp or slope is 120cm (3ft 11in).

You are on Reception. Skip to the next section.

Reception

• The desk is 7m (7yd 1ft) from the accessible entrance.
• There is not level access to reception from the entrance.
• The reception desk is high.
• The desk does not have a lowered section.
• The lighting levels are low.
• There is not a hearing assistance system.

You are on Level Change (Reception). Skip to the next section.

Level Change (Reception)

• There are steps to access this area / service.
• The steps are located between the accessible entrance and reception.
• There is / are 2 step(s) to the area / service.
• Lighting levels at the steps are low.
• The step(s) is/are not clearly marked.
• The steps are medium.
• The steps do not have handrails.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service.
• There is not a hearing assistance system.
• This venue does not play background music.
• Lighting levels are medium.

You are on Restaurant Bar Internal. Skip to the next section.

Restaurant Bar Internal

• The following information is for the restaurant.
• Once inside, there is not level access to the service.
• Full table service is available.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 1m (3ft 3in) from the restaurant entrance.
• The distance between the floor and the lowest table is 74cm (2ft 5in).
• The distance between the floor and the highest table is 74cm (2ft 5in).
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are not clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is breakfast.

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• Comments View
  • Straws are available.

You are on Level Change (Restaurant). Skip to the next section.

Level Change (Restaurant)

• There are steps to access this area / service.
• The steps are located at the restaurant entrance.
• There is / are 2 step(s) to the area / service.
• Lighting levels at the steps are low.
• The step(s) is/are not clearly marked.
• The steps are medium.
• The steps do not have handrails.

You are on Restaurant Bar Internal. Skip to the next section.

Restaurant Bar Internal

• The following information is for the bar.
• Once inside, there is not level access to the service.
• Food is not available from the bar.
• All tables are permanently fixed.
• All chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is 2m (6ft 7in) from the bar entrance.
• The distance between the floor and the lowest table is 45cm (1ft 6in).
• The distance between the floor and the highest table is 58cm (1ft 11in).

You are on Level Change (Bar). Skip to the next section.

Level Change (Bar)

• There are steps to access this area / service.
• The steps are located in the centre of the bar.
• There is / are 2 step(s) to the area / service.
• Lighting levels at the steps are low.
• The step(s) is/are not clearly marked.
• The steps are medium.
• The steps do not have handrails.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1-2.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • There is a landing.
  • The lighting levels are medium.
• Other View
  • The services on the floors which are not accessible are further bedrooms.

You are on Room. Skip to the next section.

Room

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• General Information View
  • The Tourist Board rating is 2 star.
  • There are 25 rooms in total.
  • There are 1 standard ground floor rooms.
  • There are 24 standard rooms on other floors.
• Accessible Rooms View
  • There are not accessible ensuite facilities.
• Auxiliary Aids - General View
  • Some rooms have no auxiliary aids for people with sensory impairments.
  • The venue does not provide other auxiliary aids for people with mobility impairments.
  • Assistance dogs are welcome to stay with guests in rooms.
• Ground Floor Standard Rooms View
  • There are standard rooms on the ground floor.
  • There is level access to ground floor rooms.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors cannot be accessed by lift.
  • Adjoining rooms are not available.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are not accessible toilets within this venue designated for public use.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located on the basement level.
  • The female and male toilets are 6m (19ft 8in) from the bottom of the stairs.
  • Inside the venue, there is not level access to the female and male toilet.
  • Lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.

You are on Level Change (Standard Toilets). Skip to the next section.

Level Change (Standard Toilets)

• There are steps to access this area / service.
• The steps are located leading to the standard toilets.
• There is / are 15+ step(s) to the area / service.
• The lighting levels at the steps are medium.
• The step(s) is/are not clearly marked.
• The steps are deep.
• The steps do have handrails.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.