Skip to main content
The new name for DisabledGo

Grays Inn Road 330, Royal National Throat, Nose and Ear Hospital

330 Grays Inn Road, London, WC1X 8DA

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

  • The UCL facilities are the UCL Ear Institute Library, the Action Against Hearing Loss Library, the Temporal Bone Laboratory and office D.04.
  • Comments View
    • To reach the library staircase it is necessary to head down to the out patients floor. On this floor the library staircase can be accessed.
    • Office D.04 is located separately via a staircase located to your left on entrance.
    • There is no step free access to any UCL facilities within the building.

Opening Times (The UCL Ear Institute Library & The Action Against Hearing Loss Library)

  • Monday 09:00 - 19:00.
  • Tuesday 09:00 - 19:00.
  • Wednesday 09:00 - 17:30.
  • Thursday 09:00 - 17:30.
  • Friday 09:00 - 17:30.
  • Saturday Closed.
  • Sunday Closed.

Getting Here

Useful Information

Building Parking

  • The building does not have its own dedicated parking.
  • On Street Parking View
    • Clearly signed and/or marked on street Blue Badge parking bays are available (within approximately 50m of the building).
    • The dimensions of the marked Blue Badge bays are 200cm x 650cm (6ft 7in x 21ft 4in).
    • The on street Blue Badge parking bay(s) is/are located on Britannia Street.
    • Clearly signed and / or standard marked parking bays are not available.
  • Drop Off Point View
    • There is not a designated drop off point.

Outside Access (Main Hospital Entrance)

  • Entrance View
    • This information is for the entrance located off Grays Inn.
    • There is ramped/sloped access at this entrance.
    • The bell is not in a suitable position to allow wheelchair users to gain access.
    • The bell is at a height of 148cm.
    • The intercom is not in a suitable position to allow wheelchair users to gain access.
    • The intercom is at a height of 148cm.
    • The main door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 140cm (4ft 7in).
  • Second Set of Doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 137cm (4ft 6in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is easy.
    • The ramp is permanent.

Reception (Main Reception)

  • The main hospital reception is located in front of you on entrance.
  • The desk is 5m (5yd 1ft) from the man entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are bright.
  • The reception desk/counter is high (110cm+).
  • There is a low section of the counter (76cm or below) available.
  • There is not a clear knee recess beneath the low counter.
  • The desk is staffed.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.

Other Floors (Hospital)

  • Steps View
    • The floors which are accessible by stairs are B-G.
    • There are 15+ steps between floors.
    • The lighting levels are bright.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Comments View
    • In order to reach the library stairs you will need to head down to the out patients floor.

Lift (Hospital)

  • There is a lift for public use.
  • The lift is located down the corridor to the right of the reception.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are OP-A-B-C-T.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 18m (19yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 116cm x 180cm (3ft 10in x 5ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does have a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is bright.
  • Comments View
    • Floor T is only accessible with a key.
    • This lift does not provide access to any UCL facilities on any floors.
    • To access the library staircase you will need to head down to the out patients floor.

Other Floors (Library)

  • Steps View
    • The floors which are accessible by stairs are B-G-1-2.
    • There are 15+ steps between floors.
    • The lighting levels are bright.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Entrance (UCL Ear Institute Library)

  • Entrance View
    • This information is for the entrance located on the first floor.
    • There is stepped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is / are double.
    • The door(s) is / are heavy.
    • The width of the door opening is 96cm (3ft 2in).
  • Comments View
    • There are security barriers in front of the doors with a width of 98cm.

Reception (UCL Ear Institute Library)

  • UCL Ear Institute Library reception is located to your right on entrance.
  • The desk is 3m (3yd 10in) from the UCL Ear Institute entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are bright.
  • The reception desk/counter is low (76cm or lower).
  • There is not a clear knee recess beneath the low counter.
  • The desk is staffed.
  • There is not a hearing assistance system.

Getting Around

  • Access View
    • There are not doors in corridors which have to be opened manually.
  • Getting Around View
    • There is clear signage for building facilities/areas in the foyer/reception area.
    • There is clearly written directional signage at key points of circulation routes.
    • The lighting levels are good.
    • This building does not play background music.
    • There is a hearing assistance system.
    • The system is a portable loop.
    • The hearing loop is located at the Action and Hearing Loss Library reception.
  • Comments View
    • There is not much manoeuvring space.

Library (The UCL Ear Institute Library & The Action Against Hearing Loss Library)

  • This library does not have a regular supply of books in Braille.
  • This library does not have a regular supply of books in large print.
  • This library does not have a regular supply of books in audio format.
  • There is an ordering service.
  • The library does have computers with accessible software.
  • Auxiliary aids are available for computer users.
  • A height adjustable chair is / are available.
  • Other computer auxiliary aids include magnifiers.

Entrance (Temporal Bone Laboratory)

  • Entrance View
    • This information is for the entrance located on the landing between the two libraries on the first and second floor.
    • There is stepped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 72cm (2ft 4in).
  • Second Set of Doors View
    • There is a second set of doors.
    • The main door(s) open(s) away from you (push).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 70cm (2ft 4in).
  • Step(s) View
    • There is a/are step(s) at this entrance.
    • The step(s) is / are located between the entrance doors.
    • There is / are 10 step(s) to access the entrance.
    • The step(s) is / are not clearly marked.
    • The step(s) is / are deep.
    • The steps do have handrails.
    • The handrails are on both sides going up.

Entrance (The Action on Hearing Loss Library)

  • Entrance View
    • This information is for the entrance located on the second floor.
    • There is stepped access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are single.
    • The door(s) is / are permanently held open.
    • The width of the door opening is 75cm (2ft 6in).

Reception (The Action and Hearing Loss Library)

  • The Action and Hearing Loss Library reception is located in front of you on entrance.
  • The desk is 2m (2yd 7in) from the Action and Hearing Loss Library entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are bright.
  • The reception desk/counter is low (76cm or lower).
  • There is not a clear knee recess beneath the low counter.
  • The desk is not staffed.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.

Other Floors (D.04 Office)

  • Steps View
    • The floors which are accessible by stairs are G-1-2.
    • There are 15+ steps between floors.
    • There are manual, heavy, single doors to access the stairwell on all floors.
    • The lighting levels are bright.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is not a landing.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are D.04.
  • Comments View
    • The staircase is located to the left of the building on entrance.

Entrance (D.04 Office)

  • Entrance View
    • This information is for the entrance located to the left of the building on the second floor.
    • There is stepped access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 75cm (2ft 6in).
  • Second Set of Doors View
    • There is a second set of doors.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 75cm (2ft 6in).
  • Comments View
    • This area can only be access by the D.04 Office stairs.

Toilet with Adaptations

  • Accessible toilet facilities are not available.
  • Comments View
    • There are no accessible toilets in the UCL areas of the building.

Standard Toilet(s)

  • Standard Toilet Surveyed View
    • A male standard toilet was surveyed.
    • The toilet surveyed is located in the landing between the ground floor and the first floor.
    • There is step free access to the standard toilet(s) surveyed from the entrance.
    • The standard toilet surveyed is approximately 2m from the staircase.
    • There is not a/are not cubicle(s) suitable for ambulant disabled people in the standard toilet(s) surveyed.
    • Lighting levels in the standard toilet surveyed are good.
  • Comments View
    • There are male toilets located between the ground and first floors of the library staircase.
    • There are female toilets located between the first and second floors of the library staircase.
    • There are shared standard toilets next to office D.04 on the second floor.

Emergency Egress for Building