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Institute of Neurology, Queen Square 12

12 Queen Square, London, WC1N 3BG

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Access Guide

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Introduction

  • Lower ground - office, MEG,
    Ground floor - reception, meeting rooms, offices
    First floor - offices, meeting rooms
    Second floor- offices
    Third floor - offices
    Fourth floor - offices, seminar rooms.

Getting Here

Useful Information

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located off Queen Square.
    • There is stepped access at this entrance.
    • The intercom is not in a suitable position to allow wheelchair users to gain access.
    • The intercom is at a height of 146cm.
    • The main door(s) open(s) away from you (push).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 100cm (3ft 3in).
  • Second Set of Doors View
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 105cm (3ft 5in).
  • Step(s) View
    • There is a / are step(s) at this entrance.
    • The step(s) is / are located in front of the entrance.
    • There is / are 4 step(s) to access the entrance.
    • There is not tactile paving at the top and bottom of the step(s).
    • The step(s) is / are not clearly marked.
    • The step(s) is / are deep.
    • The steps do not have handrails.

Outside Access (Accessible Entrance)

  • Entrance View
    • This information is for the entrance located to the left of the main entrance.
    • There is ramped/sloped access at this entrance.
    • The intercom is not in a suitable position to allow wheelchair users to gain access.
    • The intercom is at a height of 118cm.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 102cm (3ft 4in).
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Second Set of Doors View
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are single (with a locked extension leaf).
    • The door(s) is / are heavy.
    • The width of the door opening is 80cm (2ft 7in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located immediately beyond the entrance.
    • The ramp/slope gradient is moderate.
    • The ramp is permanent.
    • There is not a level landing at the top of the ramp.
    • The ramp does have handrails.
    • The handrails are on both sides.
    • The width of the ramp is 135cm (4ft 5in).

Reception

  • The main reception is located in the entrance foyer.
  • The desk is 4m (4yd 1ft) from the accessible entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are bright.
  • The reception desk/counter is medium height (77cm - 109cm).
  • There is a low section of the counter (76cm or below) available.
  • There is not a clear knee recess beneath the low counter.
  • The desk is staffed.
  • There is not a hearing assistance system.
  • Opening Times View
    • Monday 08:00 - 18:00.
    • Tuesday 08:00 - 18:00.
    • Wednesday 08:00 - 18:00.
    • Thursday 08:00 - 18:00.
    • Friday 08:00 - 18:00.
    • Saturday Closed.
    • Sunday Closed.

Getting Around

  • Access View
    • There is step free access throughout the building via lift(s).
    • There is an easy ramp, with no handrails, for access to areas of the building on the basement in 8-11 Queens Square.
    • The width of the ramp is 123cm (4ft).
    • The ramp or slope does bypass the step(s).
    • There is an easy ramp, with handrails on both sides, for access to G5-G7.
    • There are not doors in corridors which have to be opened manually.
  • Getting Around View
    • There is not clear signage for building facilities/areas in the foyer/reception area.
    • There is some flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • This building does not play background music.
    • There is not a hearing assistance system.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are LG-G-1-2-3-4.
    • There are 15+ steps between floors.
    • There are manual, heavy, single doors to access the stairwell on all floors.
    • The lighting levels are bright.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Lift (Main)

  • There is a lift for public use.
  • The lift is located in the main entrance foyer.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are LG-G-1-2-3-4.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 4m (4yd 1ft) from the accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 100cm x 210cm (3ft 3in x 6ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does not have a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is bright.

Lift (MEG Lift)

  • There is a lift for public use.
  • The lift is located on the basement floor.
  • The lift is a platform lift.
  • Wall mounted information boards are not provided at lift landings.
  • The platform lift accesses a small level change.
  • The lift is approximately 4m (4yd 1ft) from the main lift.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 93cm (3ft 1in).
  • The lift door is manual, heavy and opens outwards.
  • The dimensions of the lift are 114cm x 144cm (3ft 9in x 4ft 9in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does not have a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is bright.

Accessible Toilet. (Lower Ground Floor)

  • Location and Access View
    • There are accessible toilet facilities within this venue.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is located on the lower ground floor.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens by sliding (Bi-Fold).
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 147cm x 210cm (4ft 10in x 6ft 11in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 79cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency pull cord alarm in the cubicle.
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 111cm (3ft 8in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 75cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Accessible Toilet. (Ground Floor)

  • Location and Access View
    • There are accessible toilet facilities within this venue.
    • There is tactile and pictorial signage on or near the toilet door.
    • This accessible toilet is 10m (10yd 2ft) from the accessible entrance.
    • This accessible toilet is located to the rear of the ground floor.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens by sliding (Bi-Fold).
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 150cm x 184cm (4ft 11in x 6ft).
    • Floor manoeuvring space is not clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 94cm (3ft 1in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 75cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is fair.
    • The lighting levels are bright.

Accessible Toilet. (First Floor)

  • Location and Access View
    • There are accessible toilet facilities within this venue.
    • There is tactile and pictorial signage on or near the toilet door.
    • This accessible toilet is 4m (4yd 1ft) from the main lift.
    • This accessible toilet is located to your right on exiting the lift.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens by sliding (Bi-Fold).
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 153cm x 196cm (5ft x 6ft 5in).
    • Floor manoeuvring space is not clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 85cm (2ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency pull cord alarm in the cubicle.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 110cm (3ft 7in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Accessible Toilet. (Second Floor)

  • Location and Access View
    • There are accessible toilet facilities within this venue.
    • There is tactile and pictorial signage on or near the toilet door.
    • This accessible toilet is 4m (4yd 1ft) from the lift.
    • This accessible toilet is located on the second floor to your left on exiting the lift.
    • There is a similar toilet on the fourth floor with a transfer space on the left.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens by sliding (Bi-Fold).
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 165cm x 210cm (5ft 5in x 6ft 11in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency pull cord alarm in the cubicle.
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is a hand dryer.
    • The hand dryer can be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 107cm (3ft 6in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s)

  • Location of Standard Toilet(s) View
    • There are shared standard toilets facilities on the lower ground floor, the ground floor, the third floor and the fourth floor.
  • Standard Toilet Surveyed View
    • A shared standard toilet was surveyed.
    • The toilet surveyed is located to the rear of the ground floor.
    • There is step free access to the standard toilet(s) surveyed from the entrance.
    • The standard toilet surveyed is approximately 13m from the accessible entrance.
    • There is not a/are not cubicle(s) suitable for ambulant disabled people in the standard toilet(s) surveyed.
    • Lighting levels in the standard toilet surveyed are good.

Emergency Egress for Building