Access Guide
Getting To The Hospital
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By Road
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- The hospital is situated on Manthorpe Road and is clearly signposted from all major routes. The postcode for Sat Nav is NG31 8DG. When dropping someone off at the hospital there are allocated drop off points, located outside A&E and the Tower Block.
- The main car park is located directly outside the main entrance to the hospital. There are no patient and visitor car parks that are barrier controlled, and all operate an ANPR system. You can find a space and then pay for your parking as you leave the hospital. Please ensure you have made a note of your Vehicle Registration as this needs to be entered into the ticket machine in order to pay for your parking. Payment instructions are located at all ticket machines. All payment machines accept coins, notes, and card payments. All patients, visitors and staff need to park in designated parking spaces or they will receive a charge if parked inappropriately.
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By Bus
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- There is an onsite bus stop which is located close to the main entrance. You can use Traveline to start to plan your journey by bus.
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By Train
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- The nearest station is Grantham which is 1.1 miles away. To view the route use the Google Maps link below.
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Useful Links
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- Traveline for East Midlands.
- To view the web page described above click here (opens in new tab).
- Lincolnshire County Council Information on Buses.
- To view the web page described above click here (opens in new tab).
- National Rail Enquiries.
- To view the web page described above click here (opens in new tab).
- Walking Route from Train Station on Google Maps.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located on corridor C.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 01476 464 861.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers do not receive disability awareness / equality training.
- Hospital staff do receive disability awareness / equality training.
- Volunteers can be found at major entrances.
- The alternative formats documents can be provided in include; Braille on request, large print on request and Makaton on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- Mobility aids are available to help patients move around and include; wheelchairs.
- To obtain mobility aids please contact a member of staff.
- Additional hospital services link (new tab) - click here.
Hospital Parking (Hospital Blue Badge Parking)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located at the front side of the hospital building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
- The Blue Badge bay(s) markings are faded.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 385cm x 620cm.
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located throughout the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is not free for Blue Badge holders.
- Payment machines are located next to the Accident and Emergency entrance and the Outpatients Side entrance.
- There is a payment machine at a convenient height for wheelchair users.
- There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 12m (13yd 4in) from the Outpatients Department Front Entrance.
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Comments
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- The payment kiosk next to the Accident and Emergency entrance is shown in photograph 3.
- The payment kiosk next to the Outpatient Side Entrance - Corridor B is shown in photograph 4.
- The car parks throughout the hospital use an ANPR system.
- The height to the top of the touchscreen is 145cm.
Hospital Parking (Hospital Standard Parking)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located in front of the hospital.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
- The Blue Badge bay(s) markings are faded.
- There is/are 7 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 380cm x 566cm.
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the payment machines in the car park and throughout the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is not free for Blue Badge holders.
- Payment machines are located next to the Accident and Emergency entrance and the Outpatients Department Side Entrance - Corridor B.
- There is not a payment machine at a convenient height for wheelchair users.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 75m (82yd 1in) from the Accident and Emergency entrance.
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Comments
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- The payment kiosk next to the Accident and Emergency entrance is shown in photograph 5.
- The payment kiosk next to the Outpatients Department Side Entrance - Corridor B is shown in photograph 6.
Getting To (Blood Testing and Specimen Reception)
- The Blood Testing and Specimen Reception is/are located on corridor C.
- Access to the Blood Testing and Specimen Reception is via the Outpatients Department side entrance - corridor B.
- Enter via the Outpatients Department side entrance - corridor B and turn left on to corridor A, at the end of the corridor turn left on to corridor C. Continue ahead and the department is located on the right.
- There is step free access to the Blood Testing and Specimen Reception.
- The Blood Testing and Specimen Reception is approximately 125m from the Outpatients Department side entrance - corridor B.
- There is a/are manual, heavy, double door(s) between the entrance and the department/service.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
- There is flooring in corridors with large, repeating patterns that incorporate bold contrasting colours or simulate steps.
Outside Access (Outpatients Department Side Entrance - Corridor B)
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Entrance Details
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- This information is for the entrance located off of the Outpatients car park at the side of the hospital building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 145cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is easy.
Opening Times
- Monday 08:30 - 16:45.
- Tuesday 08:30 - 16:45.
- Wednesday 08:30 - 16:45.
- Thursday 08:30 - 16:45.
- Friday 08:30 - 16:45.
- Saturday Closed.
- Sunday Closed.
Entrance (Clinic Entrance)
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Entrance Details
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- This information is for the entrance located on corridor C.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are heavy.
- The width of the door opening is 77cm.
Reception (Specimen)
- The Specimen reception is located ahead on entering the department and then to the left.
- The reception area/desk is approximately 10m (10yd 2ft) from the department entrance.
- Clear signage for the reception area/desk is visible from the entrance.
- There is step free access to the reception area/desk.
- The lighting levels at the reception area/desk are medium.
- The height of the reception desk is low (76cm or lower).
- There is sufficient space to write or sign documents on the desk.
- There is not a clear knee recess beneath the low section of the desk.
- The desk is staffed.
- There is not a hearing assistance system.
Inside Access
- There is level access once inside.
- There is not a hearing assistance system.
- Motorised scooters are allowed in public parts of the venue.
- The type of flooring in walkways and corridors is carpet and vinyl/laminate.
- There is flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
- There is some flooring in corridors with large, repeating patterns that incorporate bold contrasting colours or simulate steps.
- The lighting levels are bright.
Waiting Room / Area
- There is a waiting room / area.
- The waiting room / area is approximately 8m from the department entrance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is carpet and vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- Some chairs are permanently fixed.
- Chairs with armrests are not available.
- No tables are permanently fixed.
- Announcements are in person and visual.
- The waiting room / area does not have background music playing.
- There is not a flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are bright.
Consultation / Treatment Room (Tests)
- The name / number of the room surveyed was; Blood Tests Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 144cm (4ft 9in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- A hoist can be brought in from another department.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is/are adjustable.
- All chairs have armrests available.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are bright.
Toilet with Adaptations
- There are not accessible toilet facilities within this venue.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.