Access Guide
Getting To The Hospital
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By Road
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- The hospital is situated on Greetwell Road which is just to the east of Lincoln City centre. The hospital is clearly signposted from all major routes which include the A46, the A158 and the A15. If you are dropping someone off at the hospital there are allocated drop off points, located near to all entrances to the hospital.
- The main car park is located directly outside the main entrance to the hospital. As you enter, please take a ticket from the entrance barrier. You need to keep your ticket with you and pay at the pay station on your way back to your car. Patient and visitor car parks that are not barrier controlled operate a pay and display system. You can find a space and then purchase a ticket from one of the pay and display machines.
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By Bus
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- There is an onsite bus stop which is located close to the main entrance. You can use Traveline to start to plan your journey by bus.
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By Train
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- The nearest station is Lincoln which is 1.5 miles away. To view the route use the Google Maps link below.
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Useful Links
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- Traveline for East Midlands.
- To view the web page described above click here (opens in new tab).
- Lincolnshire County Council information on buses.
- To view the web page described above click here (opens in new tab).
- National Rail Enquiries.
- To view the web page described above click here (opens in new tab).
- Walking route from the train station on Google Maps.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located in a corridor just beyond the main reception area.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 01522 707 071.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers do not receive disability awareness / equality training.
- Hospital staff do receive disability awareness / equality training.
- Volunteers can be found at main reception and in some of the wards.
- Hospital staff receive Deaf Awareness training.
- The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- Language interpreters can be provided in the following languages; Polish, Russian, Mandarin, Latvian, Lithuanian and Portuguese.
- Mobility aids are available to help patients move around and include; wheelchairs.
- To obtain mobility aids please contact main reception.
- Additional hospital services link (new tab) - click here.
Hospital Parking (Outpatients Blue Badge Car Park and Drop off Point)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located opposite Accident and Emergency, next to the main outpatients car park.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 350cm x 500cm (11ft 6in x 16ft 5in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located outside the Outpatients Department entrance.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does not have tactile paving.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the entrance to the car park and at the pedestrian access point.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is not free for Blue Badge holders.
- Payment machines are located outside the Main Outpatients entrance.
- There is a payment machine at a convenient height for wheelchair users.
- There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is not clearly visible from the car park.
- The route from the car park to the hospital entrance is clearly signposted.
- The nearest designated Blue Badge parking bay is approximately 85m (92yd 2ft) from the Outpatients Department entrance, where there are 3 Blue Badge Bays available.
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Comments
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- The footpath leading up to the Outpatients Department entrance from the car park has a steep gradient.
- The pavement running alongside the access road has an easier gradient.
- The car parks throughout the hospital use an ANPR system.
- The height to the top of the touchscreen is 145cm.
Hospital Parking (Outpatients Car Park)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located opposite Accident and Emergency, to the right as you enter the site from Greetwell Road.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is not a/are not Blue Badge parking bay(s) available.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the entrance to the car park and at the payment machines in the hospital building.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is not free for Blue Badge holders.
- Payment machines are located at the front of the car park.
- Payment machines are located in a shelter outside the Main Entrance and outside the Main Outpatients entrance on Level 3.
- There is not a payment machine at a convenient height for wheelchair users.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is not clearly visible from the car park.
- The route from the car park to the hospital entrance is not clearly signposted.
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Comments
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- It is possible to drop-off outside the Outpatients Entrance. This bypasses the sloped paths between the car park and the entrance.
- The car parks throughout the hospital use an ANPR system.
- The height to the top of the touchscreen is 145cm.
Getting To (Macmillan Cancer Support Centre)
- The Macmillan Cancer Support Centre is/are located on Level 3 in the Outpatients Department.
- Access to the Macmillan Cancer Support Centre is via the main outpatients department entrance.
- Enter via the main outpatients department entrance and turn left.
The Macmillan Cancer Support Centre will be in front of you. - There is step free access to the Macmillan Cancer Support Centre.
- The Macmillan Cancer Support Centre is approximately 4m from the main outpatients department entrance.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Outside Access (Outpatients Entrance)
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Entrance Details
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- This information is for the entrance located to the right of the Accident and Emergency entrance.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 140cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 144cm.
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Ramp/Slope Details
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- The ramp/slope is located on the footpath leading to the entrance from the Outpatients car parks and Greetwell Road.
- The ramp/slope gradient is steep.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the left going up.
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Comments
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- The Outpatients Entrance gives access to Level 3 of the hospital.
- The pavement that runs alongside the vehicular access road between the Outpatients car parks and the drop-off area has an easier slope than the footpath but is longer (as shown in photograph 8).
Opening Times (Macmillan Cancer Support Centre)
- Monday 09:00 - 16:00.
- Tuesday 09:00 - 16:00.
- Wednesday 09:00 - 16:00.
- Thursday 09:00 - 16:00.
- Friday Closed.
- Saturday Closed.
- Sunday Closed.
Entrance (Macmillan Cancer Support Centre)
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Entrance Details
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- This information is for the entrance located to the left as you enter through the main outpatient entrance.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 93cm (3ft 1in).
- There are no doors at this entrance.
- The width of the door opening is 163cm.
Reception (Main Outpatients Reception)
- The main Outpatients Department reception desk is located to the right on entering via the main Outpatients Department entrance.
- The reception area/desk is approximately 17m (18yd 1ft) from the main Outpatients Department entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception area/desk.
- The lighting levels at the reception area/desk are medium.
- The height of the reception desk is low (76cm or lower).
- There is sufficient space to write or sign documents on the desk.
- There is not a clear knee recess beneath the low section of the desk.
- The desk is staffed.
- There is not a hearing assistance system.
- There is a touch screen.
- The touch screen is at a suitable height for a wheelchair user.
Inside Access
- There is level access once inside.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are not allowed in public parts of the venue.
- Wayfinding signage is not available.
- No Braille signage is available.
- No tactile signage is available.
- No pictorial signage is available.
- Dementia friendly signage is not provided.
- The type of flooring in walkways and corridors is vinyl/laminate.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The lighting levels are moderate to good.
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Comments
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- There is a bell next to one of the doors to get the staffs attention.
- The height of the bell is 145cm from the floor.
Room / Area (Activity Room)
- There is / are 1 room(s) / area(s) available.
- The name / number of the room / area surveyed was; Activity Room.
- The room / area is approximately 3m from the Macmillan Cancer Support Centre entrance.
- There is level access to the room / area.
- There is a/are door(s) into the room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 85cm (2ft 9in).
- The type of flooring is vinyl/laminate.
- There is not room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- All chairs have armrests available.
- No tables are permanently fixed.
- There is not a hearing assistance system.
- The room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the room / area.
- Lighting levels are good.
Room / Area (Quiet Room)
- There is / are 1 room(s) / area(s) available.
- The name / number of the room / area surveyed was; Quiet Room.
- The room / area is approximately 7m from the Macmillan Cancer Support Centre entrance.
- There is level access to the room / area.
- There is a/are door(s) into the room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 86cm (2ft 10in).
- The type of flooring is carpet.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- All chairs have armrests available.
- No tables are permanently fixed.
- There is not a hearing assistance system.
- The room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the room / area.
- Lighting levels are good.
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Comments
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- There is additional adjustable colour lighting operated by controls by the door.
- The height of the coloured lighting controls is 108cm.
Waiting Room / Area
- There is a waiting room / area.
- The waiting room / area is approximately 2m from the Macmillan Cancer Support Centre entrance.
- There is level access into the waiting room / area.
- There is a/are door(s) into the waiting room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 90cm (2ft 11in).
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- All chairs have armrests.
- No tables are permanently fixed.
- The surface height of the lowest table is 45cm.
- The tables do not contrast visually with the floor.
- There is ample room for a wheelchair user to manoeuvre.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located at the end of the hallway next to the quiet room.
- The shared toilet(s) is/are approximately 9m (9yd 2ft) from the Macmillan Cancer Support Centre entrance.
- Inside the venue, there is level access to the shared toilet(s).
- An ambulant toilet with wall mounted grab rails is not available.
- Lighting levels in the shared toilets are moderate to good.
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Comments
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- There is a coat hook at a height of 170cm from the floor.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Main Entrance link (new tab) - click here.
- Parking at Lincoln County Hospital link (new tab) - click here.
- Outpatients Entrance link (new tab) - click here.
- Outpatients Clinic 1, 2, and 3 link (new tab) - click here.