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MEAU Short Stay Ward

Lincoln County Hospital, Greetwell Road, Lincoln, LN2 5QY

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Access Guide

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Getting To The Hospital

Getting Help and Assistance

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located in a corridor just beyond the main reception area.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01522 707 071.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers do not receive disability awareness / equality training.
  • Hospital staff do receive disability awareness / equality training.
  • Volunteers can be found at main reception and in some of the wards.
  • Hospital staff receive Deaf Awareness training.
  • The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • Language interpreters can be provided in the following languages; Polish, Russian, Mandarin, Latvian, Lithuanian and Portuguese.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact main reception.
  • Additional hospital services link (new tab) - click here.

Hospital Parking (Main Entrance Blue Badge Car Park and Drop off Point)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located just outside the main entrance to the hospital, on the opposite side of the access road to the main car park.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 25 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 360cm x 480cm.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located immediately outside the main entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does not have tactile paving.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park and at the payment machines in the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • Payment machines are located in a shelter on the approach to the Main Entrance, and in the Main Entrance foyer.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 30m (32yd 2ft) from the Main Entrance.
  • Comments View
    • The car parks throughout the hospital use an ANPR system.
    • The height to the top of the touchscreen is 145cm.

Hospital Parking (Main Car Park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located opposite the Main Entrance to the hospital, to the left on entering the site from Greetwell Road.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is not a/are not clearly marked/signposted Blue Badge parking bay(s) available.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park and at the payment machines in the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • Payment machines are located in a shelter outside the Main Entrance, and in the Main Entrance foyer.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
  • Comments View
    • The car parks throughout the hospital use an ANPR system.
    • The height to the top of the touchscreen is 145cm.

Getting To (MEAU Short Stay Ward)

  • MEAU Short Stay Ward is/are located in Level 1.
  • Access to MEAU Short Stay Ward is via the main entrance.
  • Enter via the main entrance and proceed past reception. Upon reaching the waiting area bear left through the doorway into the first corridor, following signs for wards. At the end of the corridor turn left and follow the corridor to the lifts on the right hand side. Take the lift to level 1 and on exiting turn left and proceed through 2 sets of open double doors. The MEAU Short Stay Ward is located on the left hand side.
  • There is step free access, via lift, to MEAU Short Stay Ward.
  • MEAU Short Stay Ward is approximately 49m from the lift.
  • Wayfinding signage is provided.
  • Dementia friendly signage is provided.
  • There is some flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
  • There is some flooring in corridors with large, repeating patterns that incorporate bold contrasting colours or simulate steps.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The intercom is not in a suitable position to allow wheelchair users to gain access.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 154cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 176cm.
  • Comments View
    • There is a third set of doors that are identical to the second set.
    • The footpaths that lead to the main entrance from the main car park have easy slopes.
    • There is a drop-off area immediately outside the main entrance.

Lift (Main Hospital Corridor)

  • There is a lift for public use.
  • The lift is located in the main hospital corridor.
  • The lift is approximately 87m (95yd 5in) from the main hospital entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 1, 2, 3.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 126cm (4ft 2in).
  • The dimensions of the lift are 180cm x 270cm (5ft 11in x 8ft 10in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are not within 90cm - 120cm from the floor.
  • The height of the lift controls range from 128cm - 150cm.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.

Opening Times

  • This ward is open 24 hours.
  • Comments View
    • Please avoid visiting at the following times: 8:00-9:00, 12:00-13:00, 17:00-18:00.

Reception

  • The reception is located to the right on entering.
  • The reception area/desk is approximately 6m (6yd 1ft) from the ward entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception area/desk.
  • The lighting levels at the reception area/desk are medium.
  • The height of the reception desk is high (110cm+).
  • There is sufficient space to write or sign documents on the desk.
  • There is a low section of the desk (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the desk.
  • There is a clear knee recess beneath the low section of the desk.
  • The desk is not staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.

Ward

  • Ward Information View
    • This is a/an medical emergency admissions ward.
    • This is a shared ward.
    • There is/are 6 bay(s) available.
    • There is/are 5 side room(s) available.
    • There is/are 50 bed(s) on this ward in total.
  • Ward Access View
    • There is a/are door(s) leading into the ward.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • There is not an intercom/bell at/near this ward entrance which is in a suitable position for people who require access or assistance (between 95cm - 105cm).
    • The hand sanitiser is not in a suitable position for wheelchair users.
    • The width of the door opening is 160cm (5ft 3in).
    • There is level access throughout the ward.
    • There is clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is some flooring on the ward with a very shiny finish which could cause issues with glare or be perceived as slippery.
    • The lighting levels are varied.
  • Reception/Nurses' Station View
    • The height of the Nurses' Station desk is 75cm.
    • There is not a hearing assistance system available at the desk.
  • Relatives' Room View
    • There is not a relatives room for the ward.
  • Ward Features and Patient Facilities View
    • A hearing assistance system is not available on the ward.
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
    • A mobile hoist is available on the ward.
  • Visitor Facilities View
    • There are no accessible toilet facilities on the ward for visitors.
    • Accessible toilet facilities for visitors are located in the main reception waiting area on Level 2.
    • There are no standard toilet facilities on the ward for visitors.
    • Standard toilet facilities for visitors are located on Level 1 in the corridor, opposite the ward.

Washroom

  • Washroom Details View
    • The washroom surveyed has a bath, a toilet and a wash basin.
    • There is/are 1 washroom(s) of this type in the ward.
    • There is step free access to the washroom surveyed once inside the ward.
    • This is an interchangeable between male and female washroom.
    • There is pictorial signage on or near the washroom door.
    • The washroom door(s) open(s) inwards.
    • The door(s) is/are locked by a twist lock.
    • The door(s) is/are heavy to open.
    • The width of the door opening is 80cm (2ft 7in).
    • The dimensions of the washroom are 258cm x 345cm (8ft 6in x 11ft 4in).
    • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is not a flashing fire alarm beacon within the washroom.
    • There is not a coat hook in the washroom.
    • There is a mirror.
    • There is not a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 86cm.
    • There are no wall-mounted grab rails for the wash basin.
    • The tap type is twist/turn. It is not a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 126cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The height of the towel dispenser is 96cm.
    • Disposal facilities are available.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet has a wall which can act as a back rest.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 75cm.
    • There is a flush on the transfer side.
    • There is no dropdown rail for the toilet.
    • There are no wall-mounted grab rails for the toilet.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The height of the toilet roll holder is 96cm.
    • There is not a colostomy changing shelf for standing users next to the toilet.
  • Bath Details View
    • The height of the side of the bath from floor level is 78cm (2ft 7in).
    • The bath is not height adjustable.
    • The bath tap type is twist/turn. It is a mixer tap.
    • There is not a shower over/for the bath.
    • There are not wall-mounted grab rails available.
    • A bath hoist is available.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is high.
    • The colour contrast between the internal washroom door and wall is high.
    • The colour contrast between the washroom floor and walls is high.
    • Lighting levels are medium.

Standard Toilet(s)

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