You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • The hospital is situated on Greetwell Road which is just to the east of Lincoln City centre. The hospital is clearly signposted from all major routes which include the A46, the A158 and the A15. If you are dropping someone off at the hospital there are allocated drop off points, located near to all entrances to the hospital.
  • The main car park is located directly outside the main entrance to the hospital. As you enter, please take a ticket from the entrance barrier. You need to keep your ticket with you and pay at the pay station on your way back to your car. Patient and visitor car parks that are not barrier controlled operate a pay and display system. You can find a space and then purchase a ticket from one of the pay and display machines.
• By Bus View
  • There is an onsite bus stop which is located close to the main entrance. You can use Traveline to start to plan your journey by bus.
• By Train View
  • The nearest station is Lincoln which is 1.5 miles away. To view the route use the Google Maps link below.
• Useful Links View
  • Traveline for East Midlands.
  • To view the web page described above click here (opens in new tab).
  • Lincolnshire County Council information on buses.
  • To view the web page described above click here (opens in new tab).
  • National Rail Enquiries.
  • To view the web page described above click here (opens in new tab).
  • Walking route from the train station on Google Maps.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located in a corridor just beyond the main reception area.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 01522 707 071.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers do not receive disability awareness / equality training.
• Hospital staff do receive disability awareness / equality training.
• Volunteers can be found at main reception and in some of the wards.
• Hospital staff receive Deaf Awareness training.
• The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• Language interpreters can be provided in the following languages; Polish, Russian, Mandarin, Latvian, Lithuanian and Portuguese.
• Mobility aids are available to help patients move around and include; wheelchairs.
• To obtain mobility aids please contact main reception.
• Additional hospital services link (new tab) - click here.

You are on Hospital Parking (Maternity Wing). Skip to the next section.

Hospital Parking (Maternity Wing)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located in front of the Maternity Wing main entrance and to the right side and rear of the maternity wing building.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 3 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 305cm x 485cm (10ft x 15ft 11in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located in front of the Maternity Wing entrance.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does not have tactile paving.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park, at the payment machines in the car park and throughout the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is not free for Blue Badge holders.
  • Payment machines are located on the footpath leading to the Maternity Wing entrance.
  • There is not a payment machine at a convenient height for wheelchair users.
  • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 6m (6yd 1ft) from the Maternity Wing entrance.
• Comments View
  • The car parks throughout the hospital use an ANPR system.
  • The height to the top of the touchscreen is 145cm.
  • Standard car parking is located to the right side and rear of the maternity wing building.

You are on Getting To (Neonatal Intensive Care Unit). Skip to the next section.

Getting To (Neonatal Intensive Care Unit)

• The Neonatal Intensive Care Unit is/are located on Level 1 of the Maternity Wing.
• Access to the Neonatal Intensive Care Unit is via the main Maternity Wing entrance.
• Enter via the main Maternity Wing entrance and proceed through the double doors into the lift lobby. Take the lift to Level 1 and on exiting the Neonatal Intensive Care Unit is on the left.
• There is step free access, via lift, to the Neonatal Intensive Care Unit.
• The Neonatal Intensive Care Unit is approximately 8m from the lift.
• Wayfinding signage is provided.
• There is some flooring in corridors with large, repeating patterns that incorporate bold contrasting colours or simulate steps.

You are on Outside Access (Main Maternity Entrance). Skip to the next section.

Outside Access (Main Maternity Entrance)

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• Entrance Details View
  • This information is for the entrance located next to the Blue Badge parking bays, at the front left of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The bell is not in a suitable position to allow wheelchair users to gain access.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 123cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 135cm.
• Ramp/Slope Details View
  • The ramp/slope is located directly in front of the entrance.
  • The ramp/slope gradient is steep.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are B, G, 1, 2, 3, 4, 5, 6.
  • The stairs are located to the left as you enter via the main Maternity entrance.
  • The stairs are approximately 3m from the main Maternity entrance.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located in the main Maternity Wing entrance lobby.
• The lift is approximately 5m (5yd 1ft) from the main Maternity entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are B, G, 1, 2, 3, 4, 5, 6.
• Staff do not need to be notified for use of the lift.
• The clear door width is 120cm (3ft 11in).
• The dimensions of the lift are 160cm x 223cm (5ft 3in x 7ft 4in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

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• Comments View
  • There are 3 similar lifts in this area,.

You are on Reception. Skip to the next section.

Reception

• The ward reception is located ahead on entering.
• The reception area/desk is approximately 2m (2yd 7in) from the ward entrance.
• The reception area/desk is clearly visible from the entrance.
• There is step free access to the reception area/desk.
• The lighting levels at the reception area/desk are medium.
• The height of the reception desk is low (76cm or lower).
• There is sufficient space to write or sign documents on the desk.
• There is a clear knee recess beneath the low section of the desk.
• The desk is staffed.
• There is not a hearing assistance system.

You are on Opening Times (Visiting Hours). Skip to the next section.

Opening Times (Visiting Hours)

• Monday 14:00 - 19:30.
• Tuesday 14:00 - 19:30.
• Wednesday 14:00 - 19:30.
• Thursday 14:00 - 19:30.
• Friday 14:00 - 19:30.
• Saturday 14:00 - 19:30.
• Sunday 14:00 - 19:30.

You are on Ward. Skip to the next section.

Ward

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• Ward Information View
  • This is a/an intensive care ward.
  • This is a shared ward.
  • There is/are 3 bay(s) available.
  • There is/are 0 side room(s) available.
  • There is/are 14 bed(s) on this ward in total.
• Ward Access View
  • There is a/are door(s) leading into the ward.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • There is not an intercom/bell at/near this ward entrance which is in a suitable position for people who require access or assistance (between 95cm - 105cm).
  • The hand sanitiser is not in a suitable position for wheelchair users.
  • The width of the door opening is 168cm (5ft 6in).
  • There is level access throughout the ward.
  • There is clear signage on the ward.
  • The type of flooring is vinyl/laminate.
  • There is some flooring on the ward with a very shiny finish which could cause issues with glare or be perceived as slippery.
  • The lighting levels are medium.
• Reception/Nurses' Station View
  • The height of the Nurses' Station desk is 72cm.
  • There is not a hearing assistance system available at the desk.
• Relatives' Room View
  • There is a relatives room for the ward.
  • The width of the door opening into the relatives room is over 75cm.
  • There is not a clear turning space in the relatives room.
  • There is a/are chair(s) with armrests available within the relatives room.
• Ward Features and Patient Facilities View
  • A hearing assistance system is not available on the ward.
  • The ward does not play background music.
  • There is a chair with armrests on both sides.
  • A mobile hoist is not available on the ward.
• Visitor Facilities View
  • There are no accessible toilet facilities on the ward for visitors.
  • Accessible toilet facilities for visitors are located on the ground floor next to the Hemswell Clinic.
  • There are standard toilet facilities on the ward for visitors.

You are on Waiting Room / Area (Parents Sitting Room). Skip to the next section.

Waiting Room / Area (Parents Sitting Room)

• There is a waiting room / area.
• The waiting room / area is approximately 50m from the ward entrance.
• There is level access into the waiting room / area.
• There is a/are door(s) into the waiting room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are permanently held open.
• The width of the door opening is 112cm (3ft 8in).
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• Some chairs with armrests are available.
• Some tables are permanently fixed.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is not available.
• There is a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are medium.

You are on Washroom (Bathroom). Skip to the next section.

Washroom (Bathroom)

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• Washroom Details View
  • The washroom surveyed has a bath and a wash basin.
  • There is/are 1 washroom(s) of this type in the ward.
  • There is/are also 1 washroom(s) which has/have a shower.
  • There is step free access to the washroom surveyed once inside the ward.
  • This is a shared washroom.
  • There is written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a sliding bolt.
  • The door(s) is/are heavy to open.
  • The width of the door opening is 77cm (2ft 6in).
  • The dimensions of the washroom are 160cm x 157cm (5ft 3in x 5ft 2in).
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is not a coat hook in the washroom.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The height of the wash basin is 80cm.
  • As you face the wash basin the wall-mounted grab rails are on both sides.
  • The tap type is lever. It is a mixer tap.
  • There is a soap dispenser.
  • The height of the soap dispenser is 112cm.
  • There is a towel dispenser.
  • The height of the towel dispenser is 122cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Bath Details View
  • The height of the side of the bath from floor level is 55cm (1ft 10in).
  • The bath is not height adjustable.
  • The bath tap type is twist/turn. It is not a mixer tap.
  • There is not a shower over/for the bath.
  • There are not wall-mounted grab rails available.
  • A bath hoist is not available.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are bright.

You are on Washroom (Shower). Skip to the next section.

Washroom (Shower)

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• Washroom Details View
  • The washroom surveyed has a shower.
  • There is/are 1 washroom(s) of this type in the ward.
  • There is/are also 1 washroom(s) which has/have a bath and a wash basin.
  • There is step free access to the washroom surveyed once inside the ward.
  • This is a shared washroom.
  • There is written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a sliding bolt.
  • The door(s) is/are heavy to open.
  • The width of the door opening is 77cm (2ft 6in).
  • The dimensions of the washroom are 167cm x 173cm (5ft 6in x 5ft 8in).
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • There is not a flashing fire alarm beacon within the washroom.
  • There is not a coat hook in the washroom.
  • There is not a mirror.
  • There is not a wash basin.
  • There is not a soap dispenser.
  • There is not a towel dispenser.
  • There is not a hand dryer.
  • Disposal facilities are not available.
  • The washroom has a non-slip floor.
• Shower Details View
  • There is not a wheel in shower.
  • The shower head is height adjustable.
  • The shower control type is twist/turn.
  • There is no seat for the shower.
  • There are not wall-mounted grab rails available.
  • The shower tray is accessed via a deep step.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are medium.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located throughout the ward.
  • Inside the venue, there is level access to the shared toilet(s).
  • An ambulant toilet with wall mounted grab rails is available.
  • Lighting levels are medium.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• Main Entrance link (new tab) - click here.
• Maternity Wing link (new tab) - click here.