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Diabetic Retinopathy

Pilgrim Hospital Boston, Sibsey Road, Boston, PE21 9QS

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Access Guide

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Getting To The Hospital

  • By Road View
    • The hospital is situated on Sibsey Road Boston and is clearly signposted from all major routes. The postcode for Sat Nav is PE21 9QS.
    • The main car park is located directly outside the main entrance to the hospital. As you enter, please take a ticket from the entrance barrier. You need to keep your ticket with you and pay at the pay station on your way back to your car. Patient and visitor car parks that are not barrier controlled operate a pay and display system. You can find a space and then purchase a ticket from one of the pay and display machines. All patients, visitors and staff need to park in designated parking spaces or they will receive a charge if parked inappropriately. Please make sure you bring the appropriate change with you as the machines do not accept card payments. If you are dropping someone off at the hospital there are allocated drop off points, located in front of the main entrance and between A&E and Outpatients.
  • By Bus View
    • There is a bus stop which is located on Sibsey Road with access to the main entrance. You can use Traveline to start to plan your journey by bus.
  • By Train View
    • The nearest station is Boston, which is 1.8 miles away.
  • Useful Links View

Getting Help and Assistance

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on the ground floor of the main hospital building.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01205 446 243.
  • The email address for the Patient Advice and Liaison Service (PALS) is pals@ulh.nhs.uk.
  • Hospital staff do not receive disability awareness / equality training.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact main reception.

Hospital Parking (Main Building)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located at the front of the hospital.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is concrete.
    • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 423cm x 662cm (13ft 11in x 21ft 9in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located outside the Main Entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does have tactile paving.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park and throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • Payment machines are located at the Main Entrance.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 43m (47yd 1in) from the Main Entrance.
  • Comments View
    • The car parks throughout the hospital use an ANPR system.
    • The height to the top of the touchscreen is 145cm.

Getting To (Diabetic Retinopathy)

  • Diabetic Retinopathy is/are located inside the Vascular/Urology Suite on the ground floor of the main hospital building.
  • To see the hospital map please click here (opens new tab).
  • Access to Diabetic Retinopathy is via the main hospital entrance.
  • Enter via the main hospital entrance and proceed through the automatic doors to the left of the main reception desk. Continue along the corridor and through the double doors and the Diabetic Retinopathy Department is located inside the Vascular/Urology Department on the left.
  • There is step free access to Diabetic Retinopathy.
  • Diabetic Retinopathy is approximately 70m from the main hospital entrance.
  • There is a/are manual, heavy, double door(s) between the main hospital entrance and the department/service.
  • Wayfinding signage is provided.
  • There is some flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
  • There is some flooring in corridors with large, repeating patterns that incorporate bold contrasting colours or simulate steps.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 162cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 162cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Comments View
    • There is a third set of identical doors.

Opening Times

  • Access is by appointment only.

Entrance

  • Entrance Details View
    • This information is for the entrance located inside the Vascular/Urology Suite.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The width of the door opening is 174cm.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 174cm.

Inside Access

  • There is level access once inside.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Wayfinding signage is available.
  • The type of flooring in walkways and corridors is carpet and vinyl/laminate.
  • There is some flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
  • The lighting levels are medium.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is approximately 27m from the department entrance.
  • There is level access into the waiting room / area.
  • There is a/are door(s) into the waiting room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 86cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • Chairs with armrests are not available.
  • All tables are permanently fixed.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

Consultation / Treatment Room (Diabetic Eye Screening Room)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Diabetic Eye Screening Room.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 86cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • A hoist can be brought in from another department.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is/are adjustable.
  • There are no chairs with armrests available.
  • Some tables are permanently fixed.
  • The room does have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is located in the corridor to the right on entering the department.
    • This accessible toilet is approximately 6m (6yd 1ft) from the department entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a sliding bolt.
    • The door is light.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The dimensions of the accessible toilet are 152cm x 282cm (4ft 12in x 9ft 3in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 86cm (2ft 10in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • The tap type is twist/turn.
    • There is not a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are non-infectious waste disposal units.
    • There is not a flashing fire alarm beacon within the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 110cm (3ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 101cm (3ft 4in).
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 118cm.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are medium.

Standard Toilet(s)

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