Access Guide
Getting To The Hospital
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By Road
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- Most of the University College London hospitals are within the Congestion Charge zone.
- Parking spaces in the area can be difficult to find. Blue Badge restrictions apply in Queen Square and the streets close to the Square. Please check the restrictions of your badge within Camden. Parking meter bays are available in Queen Square and Great Ormond Street. There is an NCP underground car park at Brunswick Square.
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By Bus
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- The following bus stops are available for the hospital; Southampton Row - 59, 68, 91, 168, 188, 501. Theobald's Road - 19, 38, 55, 243. High Holborn / New Oxford Street - 8, 25, 242, 501, 521.
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By Train
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- Euston Station, King's Cross Station, and St Pancras Station are all within a 15 minute walk from the hospital.
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By Underground
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- Russell Square (Piccadilly Line) and Holborn (Central and Piccadilly Lines) are both a short walk from the hospital.
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Useful Links
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- Information on travelling to the National Hospital for Neurology and Neurosurgery.
- To view the web page described above click here (opens in new tab).
- Information on parking in the areas surrounding the National Hospital for Neurology and Neurosurgery.
- To view the web page described above click here (opens in new tab).
- Transport for London Website.
- To view the web page described above click here (opens in new tab).
- Patient Transfer Service Information.
- To view the web page described above click here (opens in new tab).
- Comments View
Getting Help and Assistance
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located in the Basil Samuel Outpatients Department.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 020 3448 3237.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers do not receive disability awareness / equality training.
- Volunteers can be found in the reception area.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- Mobility aids are available to help patients move around and include; wheelchairs.
Public Parking (Queen Square Parking)
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On Street Blue Badge Parking
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- There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
- The on street Blue Badge parking bay(s) is/are located on along Queen Square.
- The dimensions of the on street Blue Badge parking bay(s) surveyed are 365cm x 450cm (11ft 12in x 14ft 9in).
- The dimensions of the on street Blue Badge parking bays vary in size.
- There are not parking charges for the on street Blue Badge parking bay(s).
- Payment signs are not provided.
- Parking is free for Blue Badge holders.
- Free parking for Blue Badge holders is for 2 hours only.
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On Street Standard Parking
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- Standard on street parking is available.
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Public Car Park
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- There is not a car park for public use within approximately 200m (219yd).
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Drop-off Point
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- There is not a designated drop-off point.
- Additional Public Parking Information View
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Comments
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- There are standard on street parking bays available along Queen Square, these are 202cm wide and 50m long (photograph 5).
Opening Times
- Monday 09:00 - 16:00.
- Tuesday 09:00 - 16:00.
- Wednesday 09:00 - 16:00.
- Thursday 09:00 - 16:00.
- Friday 09:00 - 16:00.
- Saturday Closed.
- Sunday Closed.
Getting To (Patient Advice and Liaison Service)
- Patient Advice and Liaison Service is/are located on the grounf floor of the Royal London Hospital for Intergrated Medicine.
- Access to Patient Advice and Liaison Service is via the Royal London Hospital for Intergrated Medicine main entrance.
- On entering the main entrance go straight ahead past reception and turn left once in the main ground floor corridor. Continue to the end of the corridor and the service is located on the right.
- There is step free access to Patient Advice and Liaison Service.
- Patient Advice and Liaison Service is approximately 45m from the main entrance.
- There is a/are manual, heavy, double door(s) between the main entrance and the department/service.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
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Comments
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- The service is can also be accessed internally from the National Hospital main entrance.
Entrance (Service Entrance)
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Entrance Details
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- This information is for the entrance located on the ground floor of the hospital for integrated medicine.
- The entrance area/door is not clearly signed with the name of the service/department.
- There is step free access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 86cm.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Wayfinding signage is available.
- The type of flooring in walkways and corridors is vinyl/laminate.
- The lighting levels are medium.
Waiting Room / Area
- There is a waiting room / area.
- The waiting room / area is approximately 1m from the service entrance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is not a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- All chairs have armrests.
- The waiting room / area does not have background music playing.
- There is a flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is not space for an assistance dog to rest within the seating area.
- Lighting levels are medium.
Room / Area (Meeting Room)
- There is / are 1 room(s) / area(s) available.
- There is level access to the room / area.
- There is a/are door(s) into the room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 77cm (2ft 6in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- A hoist is not available.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is/are height adjustable.
- There are some chairs with armrests available.
- Some tables are permanently fixed.
- The room / area does not have background music playing.
- There is a flashing fire alarm beacon within the room / area.
- Lighting levels are bright.
Accessible Toilet
- There are not accessible toilet facilities within this venue.
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Comments
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- The nearest accessible toilet is located on the ground floor of the hospital for integrated medicine.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
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Comments
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- The nearest standard toilet is located on the ground floor of the hospital for integrated medicine.