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University Station

University Road West, Edgbaston, Birmingham, B15 2FB

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Access Guide

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Location

  • The venue is situated outside the campus, close to the West Gate. The station is NOT a University Building.
  • The venue is not on a road with a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does not have its own car park.
  • Public Car Parks. View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Vincent Drive Car Park.
    • The car park is located in front of the University Medical School.
  • On Street Parking and Drop-off Details. View
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located on University Road West.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 92cm (3ft 0in) wide.
  • Comments View
    • The automatic door is push pad operated and opens away from you.
    • It can be made double width manually.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.

Reception (Ticket Office)

  • The reception desk is 6m (19ft 8in) from the main entrance.
  • There is level access to reception from the entrance.
  • Lighting levels are medium.
  • The reception desk is medium height.
  • The desk does not have a lowered section.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.
  • Opening Times View
    • Monday 06:00 - 23:50.
    • Tuesday 06:00 - 23:50.
    • Wednesday 06:00 - 23:50.
    • Thursday 06:00 - 23:50.
    • Friday 06:00 - 23:50.
    • Saturday 06:00 - 23:50.
    • Sunday 09:20 - 23:35.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • Lighting levels are varied.
  • Motorised scooters are allowed in public parts of the venue.
  • Customers cannot charge scooters or wheelchairs at the venue.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are entrance level to platforms.
    • There are 15+ steps between floors.
    • The lighting level is medium.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Lift

  • There is a lift for public use.
  • The lift is located just past the Ticket Office.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are entrance level to platforms.
  • The lift is 10m (32ft 10in) from main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 82cm (2ft 8in).
  • The dimensions of the lift are 103cm x 136cm (3ft 5in x 4ft 6in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The controls for the lift are within reach for a wheelchair user.
  • The lighting level in the lift is medium.
  • Comments View
    • The details here are for the lift which accesses platform 1.
    • There is an identical lift to access platform 2.

Train Station

  • There are 2 platform(s) in the station.
  • The station is staffed.
  • There are generally 4 member(s) of staff on duty.
  • The station is not staffed between 23:50 - 06:00.
  • The train companies operating from within this station are London Midland.
  • There is not a taxi rank at the station.
  • Shops and services within the station include a coffee shop kiosk.
  • Not all key concourse shops and services have level access.
  • Concourse shops or services accessed by ramp / steps or lift are Smart Coffee Shop.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Wider ticket barriers are available to access platforms.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.

Level Change (Smart Coffee Shop)

  • There are steps to access this area / service.
  • The steps are located on platform 1, in front of the shop.
  • There is / are 3 step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do not have handrails.

Train Station Platform

  • This information is for platform(s) 1-2.
  • The platform(s) accessed by lift is / are 1-2.

Accessible Toilet

  • There is an adapted toilet located at the station, but it is not in use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service cannot be requested.
  • Staff are Text Relay aware.