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Costa Coffee

Docklands Campus, The University of East London, 4 - 6 University Way, London, E16 2RD

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Access Guide

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Introduction

  • Comments View
    • The venue is located within West Building, on the ground floor opposite the main entrance.

Opening Times

  • Monday 08:30 - 19:00.
  • Tuesday 08:30 - 19:00.
  • Wednesday 08:30 - 19:00.
  • Thursday 08:30 - 19:00.
  • Friday 08:30 - 19:00.
  • Saturday Closed.
  • Sunday Closed.

Location

  • The venue is situated outside the centre of the city.
  • This venue is situated in London.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Stratford.
  • Comments View
    • The Cyprus DLR station is located directly outside the Docklands Campus main entrance.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located in the service road.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do need to be booked in advance.
    • There is/are 3 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 500cm x 250cm (16ft 5in x 8ft 2in).
    • The nearest designated bay is 28m (30yd 1ft) from the cafe external entrance.
    • The furthest designated bay is 39m (42yd 1ft) from the cafe external entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details. View
    • There is not a designated drop off point.
  • Comments View
    • This car park is for Permit Holders only.
    • Staff and student Blue Badge holders need to apply for a permit to park here. Visitors need to apply for a temporary permit in advance.

Outside Access (Main Entrance)

  • This information is for the entrance located off University Square.
  • There is level access into the venue.
  • The main door(s) open automatically.
  • The doors are double width.
  • The door opening is 165cm (5ft 5in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open automatically.
    • The doors are double width.
    • The door opening is 130cm (4ft 3in) wide.

Outside Access (Cafe Internal Entrance)

  • This information is for the entrance located straight ahead from the main entrance.
  • There is level access into the venue.
  • The main door(s) open automatically.
  • The doors are double width.
  • The door opening is 200cm (6ft 7in) wide.

Outside Access (Cafe External Entrance)

  • This information is for the entrance located opposite the Business School.
  • There is not level access into the venue.
  • The main door(s) open towards you (pull).
  • The doors are double width.
  • The door(s) is / are heavy.
  • The door opening is 156cm (5ft 1in) wide.

Level Change (Cafe External Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the left of the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located to the right of the entrance as you face it.
  • There is / are 6 step(s) to the area / service.
  • The step(s) is / are not clearly marked.
  • The step(s) is / are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • Comments View
    • There are also 5 marked medium steps on the far side of the outside seating area, which gives access to the entrance.
    • The ramp overcomes these steps.

Inside Access

  • There is level access to the service.
  • This venue does play background music.
  • The lighting levels are medium.

Eating and Drinking

  • The following information is for the cafe.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 1m (3ft 3in) from the cafe internal entrance.
  • The distance between the floor and the lowest table is 111cm (3ft 8in).
  • The distance between the floor and the highest table is 72cm (2ft 4in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is sandwiches and snacks.
  • Comments View
    • There is additional low seating and coffee style tables.
    • There is also seating available outside.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 13m (14yd 8in) from the main entrance.
    • The accessible toilet is located to the right as you enter the main entrance.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from the security office.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 170cm x 190cm (5ft 7in x 6ft 3in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 100cm (3ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency alarm is fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is placed higher than 74cm (2ft 5in).
    • The height of the sink is 75cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • Radar keys are available in advance from the security office.
    • There is a diagonally-tracking, electrically powered hoist in the adapted toilet. The sling is attached by hook and loop.
    • There are 2 accessible toilets located on the ground floor by the North Entrance, with the transfer space on alternate sides.
    • There are also accessible toilets on the second floor by the North Entrance lift, and on the third floor by the main entrance lift. Both of these have the transfer space on the right.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.
  • Plastic cups are available.
  • Plastic cutlery is available.
  • Drinking straws are available on request.