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Silberrad Student Centre

University of Essex, Wivenhoe Park, Colchester, Essex, CO4 3SQ

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Access Guide

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COVID-19 Information (University of Essex)

Introduction

  • Services / facilities within the building include an Open-access 24-hour Learning Hub, providing a space for creative and group working; the IT helpdesk; the New Student Services Hub - a 'one stop shop' for students including Accommodation, Income, Registry and Student Support offices; the Students' Union Creative Studios; the University's visitor reception.

Location

  • The venue is situated within the centre of the campus.
  • This venue is situated in Colchester.
  • The nearest National Rail station is Hythe.
  • There is a bus stop within 150m (164yds) of the venue.
  • Comments View
    • Although not as close as Hythe, most visitors choose to arrive at Colchester North station where bus and taxi connections are more readily available.

Parking

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is / are double.
  • The width of the door opening is 180cm (5ft 11in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is / are double.
    • The width of the door opening is 180cm (5ft 11in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • Comments View
    • Access from Square 5 and the rest of the campus is via a moderate ramp, which overcomes 6 medium steps with a central handrail (photographs 2-4).
    • Access from the Valley Car Park and under podia is via steep slopes (photographs 5-6).

Reception

  • The desk/counter is 10m (10yd 2ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The lighting levels are medium.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Comments View
    • The reception is located to the right of the main entrance as you enter.
    • Photograph 2 shows the seating area for the reception.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • The loop is located in the Lakeview Room.
  • The lighting levels are varied.
  • Comments View
    • Photographs 2 shows one of the group study areas available in the Learning Hub on level 1.
    • Photograph 3 shows the Lakeview Room, located on level 3 at the front of the building.
    • Photographs 4-6 show the Reading Room towards the rear of level 3 of the building.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are levels 1-2-3.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • There are similar stairs at the far end of the building (shown in photograph 4).

Lift (Front Lift)

  • There is a lift for public use.
  • The lift is located straight ahead from the main entrance, just before the toilets.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are levels 1-2-3.
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 18m (19yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 110cm x 138cm (3ft 7in x 4ft 6in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does have a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is medium.
  • Comments View
    • There is an identical lift by the far stairs, 55m (60yd) from the main entrance (shown in photograph 3).

Reception (IT Helpdesk)

  • The desk/counter is 38m (41yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The lighting levels are medium.
  • The desk/counter is low (76cm or lower).
  • The desk/counter is staffed.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Comments View
    • The IT Helpdesk is located towards the rear of the Learning Hub area on level 1 of the building.
    • Only the two desks on the right of the helpdesk have hearing loops fitted.
  • Opening Times View
    • Monday 08:30 - 18:00.
    • Tuesday 08:30 - 18:00.
    • Wednesday 08:30 - 18:00.
    • Thursday 08:30 - 18:00.
    • Friday 08:30 - 18:00.
    • Saturday Closed.
    • Sunday Closed.

Reception (Student Development Zone)

  • The desk/counter is 46m (50yd 11in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The lighting levels are medium.
  • The desk/counter is low (76cm or lower).
  • The desk/counter is staffed.
  • Comments View
    • The Student Development Zone is located in the far, right hand side of the Learning Hub area on level 1, next to the IT Helpdesk.
  • Opening Times View
    • Monday 09:00 - 17:00.
    • Tuesday 09:00 - 17:00.
    • Wednesday 09:00 - 17:00.
    • Thursday 09:00 - 17:00.
    • Friday 09:00 - 17:00.
    • Saturday Closed.
    • Sunday Closed.

Reception (Information Desk / Cash Desk)

  • The desk/counter is 20m (21yd 2ft) from the front lift.
  • There is level access to the desk/counter from the entrance.
  • Level access to the desk/counter is via lift.
  • The lighting levels are medium.
  • The desk/counter is low (76cm or lower).
  • The desk/counter is staffed.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Comments View
    • The Information Desk and Cash Desk are located in the Student Services Hub area on level 2.
    • The Information Desk is the Student Services general enquiry desk. Students come to this desk for information on Accommodation, Coursework and Exams queries, International Student Advice, Money and Funding Matters and Official Documentation.
    • The Cash Desk is where students pay rent and tuition fees.
    • Photograph 4 shows the height adjustable desk containing a computer students can use to look up information, located opposite the Information Desk.
  • Opening Times View
    • Monday 09:00 - 17:00.
    • Tuesday 09:00 - 17:00.
    • Wednesday 09:00 - 17:00.
    • Thursday 09:00 - 17:00.
    • Friday 09:00 - 17:00.
    • Saturday Closed.
    • Sunday Closed.

Reception (Support Desk)

  • The desk/counter is 35m (38yd 10in) from the front lift.
  • There is level access to the desk/counter from the entrance.
  • The lighting levels are medium.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The desk/counter is staffed.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Comments View
    • The Support Desk is located at the rear of the Student Services Hub area, on level 2.
    • Students come here for advice and guidance on personal issues.
    • This is also where students come to contact the Disability and Dyslexia Service.
    • There are 7 Interview Rooms available for private consultation, which are accessed by doors 90cm wide (shown in photograph 2).
    • There is a height adjustable desk with a computer computer for students to use located opposite the desk (photograph 3).
    • Photograph 4 shows the waiting area for the Support Desk.
    • Photograph 5 shows the shelves containing the literature available in this area.
    • The Support Desk area is accessed by an automatic door (shown in photograph 6).
  • Opening Times View
    • Monday 09:00 - 17:00.
    • Tuesday 09:00 - 17:00.
    • Wednesday 09:00 - 17:00.
    • Thursday 09:00 - 17:00.
    • Friday 09:00 - 17:00.
    • Saturday Closed.
    • Sunday Closed.

Students' Union Creative Studios

  • The SU Creative Studios are located at the far end of the Student Services Hub on level 1 of the building.
  • It contains an Editing and Design suite, shown in photograph 1.
  • Off this, there is a Newsroom, TV Studio and 2 Radio Studios.
  • The Radio Studios contain height adjustable surfaces containing the broadcasting console and equipment (shown in photograph 2).

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.
    • This accessible toilet is located on level 1, straight ahead from the main entrance.
    • There is an identical toilet on level 3 in the same location, except the alarm cord is tied up and the toilet seat is of poor contrast (shown in photograph 2).
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • A key is required for the accessible toilet.
    • The key is not a radar key.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 221cm x 320cm (7ft 3in x 10ft 6in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 263cm (8ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is poor.
    • The contrast between the external door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Changing Places

  • Location and access View
    • The facility is located on level 2, in the toilet area by the front lift.
    • The facility is approximately 6m (6yd 1ft) from the front lift.
    • There is level access to the facility.
  • Dimensions and features View
    • You do not need a key for the facility.
    • The dimensions of the facility are 318cm x 364cm (10ft 5in x 11ft 11in).
    • The facility changing bench height is adjustable.
    • The facility changing bench is wall mounted.
    • The length of the facility changing bench is 180cm (5ft 11in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in cubicle.
    • The sling is attached to the hoist by hook and loop.
    • The facility toilet is corner.
    • The transfer space on the right as you face the toilet is 240cm (7ft 10in).
    • Wall mounted grab rails are available.
    • As you face the toilet the wall mounted grab rails are on the right.
    • Drop down rails are provided.
    • As you face the toilet the drop down rail(s) is/are on both sides.
    • The type of wash basin is adjustable.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on the left.
    • Disposal facilities are available.
    • A privacy screen is available.
    • Wide tear off paper roll is not available.
    • The facility has a non slip floor.
    • A functioning emergency alarm is available.
  • Accessible Shower View
    • Accessible shower facilities are available.
    • The facilities available in the accessible shower are an adjustable shower head.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
    • There are male and female standard toilets facilities on all floors.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located on level 1, straight ahead from the main entrance.
    • The female and male toilets are approximately 19m (20yd 2ft) from the main entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels are bright.
  • Comments View
    • The toilets contain cubicles with doors that open outwards.
    • There are identical toilets on levels 2 and 3 in the same location.

Additional Info

  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.