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Hatfields House

East 15, Loughton Campus, Hatfields, Rectory Lane, Loughton, Essex, IG10 3RY

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Access Guide

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Introduction

  • Services / facilities within the building include the main campus reception, teaching rooms (including the Music Room), Student Services, Finance Office, conference and meeting rooms, and staff offices.
  • Comments View
    • The entire Loughton Campus and E15 are due to undergo major refurbishment over the next two years.

Opening Times

  • Monday 09:00 - 20:00.
  • Tuesday 09:00 - 20:00.
  • Wednesday 09:00 - 20:00.
  • Thursday 09:00 - 20:00.
  • Friday 09:00 - 20:00.

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Loughton.
  • The nearest National Rail station is Chingford.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest underground station is Debden.

Building Parking

  • The building does not have its own dedicated parking.

Site/Campus Car Park

  • Car Park View
    • The car park is located at the rear of the campus.
    • The nearest building(s) to this car park is/are Car Park Studios, Loughton Dance Studios and Hatfields House.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is loose chippings.
    • Designated Blue Badge parking bays are not available.
  • Charges and Restrictions View
    • This car park can be used by staff and visitors.
    • There are no parking charges that apply on the day.
    • Signs are not provided to give information on parking charges/restrictions.
  • Drop Off Point View
    • There is not a designated drop off point in this car park.
  • Car Park Access View
    • There is sloped access to the car park from the Hatfields House.
    • This car park is not clearly signposted from the Hatfields House.
  • Comments View
    • Students can request a parking space from the University.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 97cm (3ft 2in).

Level Change (Main Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 5 step(s) to the area/service.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is not a/are not handrail(s) at the step(s).

Outside Access (Side Entrance)

  • This information is for the entrance located at the side of the building.
  • There is not level access into the venue.
  • The bell is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 90cm (2ft 11in).

Level Change (Side Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 3 step(s) to the area/service.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is not a/are not handrail(s) at the step(s).

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • The lighting levels are medium.

Reception (Main Reception)

  • Main reception is located to the left as you enter.
  • The desk is 7m (7yd 1ft) from the main entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are medium.
  • The reception desk/counter is low (76cm or lower).
  • There is a clear knee recess beneath the low counter.
  • The desk is staffed.
  • There is not a hearing assistance system.

Reception (Student Services Hub)

  • The desk/counter is 5m (5yd 1ft) from the Side Entrance.
  • There is level access to the desk/counter from the entrance.
  • The lighting levels are medium.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The desk/counter is staffed.
  • There is not a hearing assistance system.

Reception (Finance Office)

  • Finance Office is located at the rear of the building on the ground floor.
  • The desk is 13m (14yd 8in) from the main entrance.
  • Clear signage for the reception area is not visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are medium.
  • There is not a hearing assistance system.
  • Comments View
    • The entrance door to the finance office is a heavy single door which is 80cm wide and opens away from you.

Opening Times (Finance Office)

  • Monday 13:10 - 14:10.
  • Monday 10:50 - 11:20.
  • Tuesday 10:50 - 11:20.
  • Tuesday 13:10 - 14:10.
  • Wednesday 13:10 - 14:10.
  • Wednesday 10:50 - 11:20.
  • Thursday 10:50 - 11:20.
  • Thursday 13:10 - 14:10.
  • Friday 13:10 - 14:10.
  • Friday 10:50 - 11:20.
  • Saturday Closed.
  • Sunday Closed.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1, 2.
    • The stairs are located infront of you as you enter from the main entrance.
    • The stairs are approximately 9m from the main entrance.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is a landing.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are conference rooms and staff offices.
  • Comments View
    • The main stairs are located in the corridor leading from the main entrance.
    • There is a 2nd set of stairs that go to offices on the 1st floor from the reception area.

Lift

  • There is not a lift for public use.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s)

Additional Info

  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Staff are Text Relay aware.
  • Comments View
    • Staff may receive disability awareness training.
    • The Student Support office is located at the rear of the ground floor, and is accessed via a single, light door, 72 cm wide.
    • It is open for drop-in enquiries Monday - Thursday 11.00 - 14.00.
    • Appointments can be made for other times via the building reception.