Access Guide
COVID-19 Information (University of Essex)
Introduction
- Services / facilities within the building include :
Ground Floor: Southend Central Library, shop, University of Essex teaching spaces, lecture theatre, gallery, Forum Cafe (Nosh & El Mexicana), changing place
Level 1: Southend Central Library
Level 2: University of Essex teaching spaces, the Learning Hub, Student Administration Hub, Students' Union offices
Level 3: South Essex College offices. - Related link The Learning Hub Student Guide.
- Https://www.essex.ac.uk/student/advice-and-support/ssh-southend
- Related link Eating at The Forum.
- Https://www.theforumsouthend.co.uk/about/where-to-eat.asp
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Comments
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- The Forum is a shared facility with the university, Southend-on-Sea Borough Council and South Essex College.
- Some areas, such as the library, gallery and cafe are public spaces.
- University of Essex spaces, such as the lecture theatres and teaching rooms are accessed by electronic key card.
- There is 24/7 student access to The Learning Hub by key card.
Opening Times
- Monday 08:00 - 22:00.
- Tuesday 08:00 - 22:00.
- Wednesday 08:00 - 22:00.
- Thursday 08:00 - 22:00.
- Friday 08:00 - 22:00.
- Saturday 08:00 - 18:00.
- Sunday 11:00 - 17:00.
Location
- The venue is situated within the centre of the town.
- This venue is situated in Southend-on-Sea.
- The venue is in a pedestrian area.
- The nearest National Rail station is Southend Central.
- There is a bus stop within 150m (164yds) of the venue.
Parking
- The venue does not have its own car park.
- There is a car park for public use within 200m (approx).
- The name of the car park is South Essex College Car Park.
- The car park is located off Elmer Approach.
- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are not available.
- There is not a designated drop off point.
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Comments
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- There are other public car parks nearby and some on-street pay and display parking in nearby streets.
Outside Access (Main Entrance)
- This information is for the entrance located off the pedestrian area off Elmer Approach.
- There is not level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 183cm (6ft).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 183cm (6ft).
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Comments
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- The main doors open by sliding.
- Security barriers after the second set of doors are 100cm wide.
- There is an additional accessible entrance to the left of the main sliding doors.
- This door is 105cm wide and opens automatically towards you.
- It is operated by staff/student key card.
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in front of the entrance.
- The ramp/slope is easy.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
Outside Access (Cafe Direct Entrance)
- This information is for the entrance located to the front left of the building.
- There is not level access into the venue.
- The main door(s) open(s) automatically (towards you).
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Second set of doors
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- The automatic doors are push pad activated.
- The door(s) is / are double.
- The width of the door opening is 142cm (4ft 8in).
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Comments
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- There is a push pad available at this entrance.
- This is for entering the building.
- The push pad is 76cm in height.
- The doors are automatically operated by the sensor when exiting the building.
- The cafe can also be entered directly from the library foyer (picture 3).
- There are no doors at this entrance.
Level Change (Cafe Direct Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in front of the entrance.
- The ramp/slope is easy.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
Reception (Library)
- The desk/counter is 15m (16yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The lighting levels are medium.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The desk/counter is staffed.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
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Comments
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- The fixed loop system is clearly signed.
- There are self-service borrowing and return terminals near to the main entrance.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does not play background music.
- The lighting levels are bright.
- Motorised scooters are allowed in public parts of the venue.
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Comments
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- Throughout the building, doors are generally held open or automatically operated by push pad.
- Within the ground floor foyer area there is a shop selling stationery and gift items.
- There is also a gallery space.
- There are fixed hearing loops in the lecture theatre and teaching rooms.
- There are wheelchairs available for use.
- These are stored near the reception area and are shown in photograph 10.
Other Floors (Central Stairs)
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Steps
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- The floors which are accessible by stairs are G-1-2-3.
- There are 15+ steps between floors.
- The lighting levels are bright.
- The steps are not clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
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Comments
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- These stairs are located in the central atrium, to the right of the library reception.
- In low lighting, there are LED lights that can be switched on to illuminate the steps.
Lift (Main Lifts)
- There is a lift for public use.
- The lift is located opposite the reception desk.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1-2-3.
- The lift is 12m (13yd 4in) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 110cm (3ft 7in).
- The dimensions of the lift are 140cm x 190cm (4ft 7in x 6ft 3in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The controls for the lift are within 120cm from the floor.
- The lighting level in the lift is medium.
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Comments
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- Note that these lifts do not serve the lecture theatre.
Lift (Lecture Theatre and Evacuation)
- There is a lift for public use.
- The lift is located at the far rear left of the building.
- The lift is a standard lift.
- The floors which are accessible by this lift are -1-G-1-2-3.
- The lift is 80m (87yd 1ft) from the main entrance.
- The clear door width is 110cm (3ft 7in).
- The dimensions of the lift are 118cm x 220cm (3ft 10in x 7ft 3in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The controls for the lift are within 120cm from the floor.
- The lighting level in the lift is medium.
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Comments
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- This lift is in a secure area.
- A university staff/ student key card is required for access.
Library (Public Library)
- This library does not have a regular supply of books in Braille.
- This library does have a regular supply of books in large print.
- This library does have a regular supply of books in audio format.
- There is an ordering service.
- The library does not have computers with accessible software.
- Auxiliary aids are available for computer users.
- A height adjustable table and height adjustable chair is / are available.
- Equipment available for people with a visual impairment includes hand held magnifier.
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Comments
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- The library collections are spread over the ground and first floor of the building.
- There is a children's library on the ground floor, to the right of the foyer.
Lecture Theatre TF.0.11
- This tiered lecture theatre is part of the University but is also available to hire by outside groups.
- There is level access to the upper level from the ground floor.
- There is level access to the the front of the lower level from level -1 by lift.
- There is space for wheelchair users in the front row where there are moveable desks, and in the rear row.
- The steps to the tiered seating are deep and clearly marked, without handrails.
- Lighting levels are adjustable.
Lecture Rooms - Ground Floor TF.0.35/0.34
- There are two identical lecture rooms on the ground floor, to the right of reception.
- The rooms have a level floor.
- No chairs are fixed.
- All chairs have armrests.
Lecture Rooms Level 2 TF.2.13/14/15
- The furniture can be arranged as required in all rooms.
- Room 13 has desks.
- Rooms 14 and 15 have chairs with attached writing surfaces.
Reception (Student Services Hub)
- The desk/counter is 8m (8yd 2ft) from the lift on level 2.
- There is level access to the desk/counter from the entrance.
- Level access to the desk/counter is via lift.
- The lighting levels are medium.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The desk/counter is staffed.
- There is not a hearing assistance system.
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Comments
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- There are quiet rooms opposite the reception desk, which can be used for speaking to customers with hearing difficulties.
Counter (Income Office Level 2)
- The counter is 12m (13yd 4in) from the lift.
- There is level access to the counter from the entrance.
- There is a bell to attract attention.
- The bell is at a suitable height for a wheelchair user.
- There is not sufficient space to write or sign documents on the counter.
- The height of the counter is 75cm (2ft 6in).
- The height of the counter is medium height (77cm - 109cm).
- There is not a lowered section.
- There is not a hearing assistance system.
- Lighting levels are medium.
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Comments
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- Lighting levels can be bright in the afternoon.
- To mitigate this, a blind has been installed.
- This is shown in photograph 2.
Counter (Info Point - Level 2)
- The counter is 12m (13yd 4in) from the lift.
- There is level access to the counter from the entrance.
- There is a bell to attract attention.
- The bell is at a suitable height for a wheelchair user.
- There is sufficient space to write or sign documents on the counter.
- The height of the counter is high (110cm+).
- There is a lowered section.
- There is not a hearing assistance system.
- Lighting levels are bright.
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Comments
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- This counter is located within the Learning Hub, to the right on leaving the lift on level 2.
- There are quiet rooms behind the desk, which can be used for speaking to customers with hearing difficulties.
Learning Hub
- The learning hub is a study area for group and individual working.
- There are a variety of meeting areas, with computers, large screens and interactive whiteboards.
- Seating is flexible.
- Some chairs have armrests.
Eating and Drinking (The Forum Café - Nosh & El Mexicana)
- The following information is for the cafe.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 3m (3yd 10in) from the cafe direct entrance.
- The distance between the floor and the lowest table is 73cm (2ft 5in).
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is drinks, sandwiches, pastries, Mexican food.
Changing Places
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Location and access
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- The facility is located on the ground floor, at the far right of the building from reception.
- The facility is approximately 50m (54yd 2ft) from the main entrance, 33m from reception.
- There is level access to the facility.
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Dimensions and features
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- You do need a key for the facility.
- It is a radar key.
- The key can be obtained from reception.
- The dimensions of the facility are 300cm x 400cm (9ft 10in x 13ft 1in).
- The facility changing bench height is adjustable.
- The facility changing bench is wall mounted.
- The length of the facility changing bench is 180cm (5ft 11in).
- The facility hoist is powered overhead.
- The overhead hoist covers all areas in cubicle.
- The sling is attached to the hoist by hook and loop.
- The facility toilet is peninsular.
- The transfer space on the left as you face the toilet is 75cm (2ft 6in).
- The transfer space on the right as you face the toilet is 180cm (5ft 11in).
- Wall mounted grab rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- Drop down rails are provided.
- As you face the toilet the drop down rail(s) is/are on both sides.
- The type of wash basin is adjustable.
- Wall mounted grab rails are available at the wash basin.
- As you face the wash basin, the wall mounted grab rails are on both sides.
- Disposal facilities are available.
- A privacy screen is available.
- Wide tear off paper roll is available.
- The facility has a non slip floor.
- A functioning emergency alarm is available.
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Accessible Shower
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- Accessible shower facilities are available.
- The facilities available in the accessible shower are an adjustable shower head.
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Comments
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- The changing bench is usually folded up against the wall and is pulled flat manually.
- The height is adjusted electronically.
- There are operating instructions on the wall.
- There is an adjustable height shower handset which can be used at the changing bench.
- A wheeled shower/ toilet chair is also available.
- Users must provide their own sling for the hoist.
Accessible Toilet (Ground Floor)
- There is an/are accessible toilet(s) within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 22m (24yd 2in) from the main entrance.
- This accessible toilet is located to the right after reception.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is heavy.
- The dimensions of the accessible toilet are 175cm x 210cm (5ft 9in x 6ft 11in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 96cm (3ft 2in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency pull cord alarm in the cubicle.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are not available in the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the internal door and wall is good.
- The contrast between the external door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Comments
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- There are at least 2 similar accessible toilets on each floor G-1-2-3.
- They are located at each end of the building.
- There are toilets with left and right hand transfer on each of these floors.
- There is a toilet roll on the drop down rail.
- There is also one accessible toilet on level -1.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located to the right of the seating area, to the right after reception.
- The female toilets are 33m (36yd 3in) from the main entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
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- The male toilets are located on the ground floor to the right of the building.
- The male toilets are 22m (24yd 2in) from the main entrance.
- Inside the venue, there is level access to the male toilet.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the baby care room on the ground floor near to the changing place.
- The height of the baby change table once extended is 75cm (2ft 6in).
- Inside the venue, there is level access to the baby change facility.
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Comments
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- There are additional male toilets on the ground floor, next to the changing place.
- There are further male and female standard toilets in several locations on each floor of the building.
- There are ambulant cubicles with wall mounted grab rails within the standard toilet areas.
- There is a toilet with the baby care room.
- There are further baby change benches within large cubicles in the standard ground floor toilets.
Additional Info
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not generally on duty.
- This service can be requested.
- Staff are Text Relay aware.
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Comments
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- Staff may receive disability awareness training.