Access Guide
COVID-19 Information
Introduction
- Services / facilities within the building include staff offices and treatment rooms for the Student Health Centre (GP services) and the Wellbeing Centre (Mental Health Support Services).
Opening Times (Student Health Centre)
- Monday 08:30 - 18:00.
- Tuesday 08:30 - 18:00.
- Wednesday 08:30 - 18:00.
- Thursday 08:30 - 18:00.
- Friday 08:30 - 18:00.
- Saturday Closed.
- Sunday Closed.
Location
- The venue is situated within the centre of the campus.
- This venue is situated in Streatham Campus.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is St Davids.
- There is a bus stop within 150m (164yds) of the venue.
Parking
- The venue does have its own car park.
- Parking is free for all users.
- Parking is free for Blue Badge holders.
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Venue Car Park
View
- The car park is located in the courtyard between the Wellbeing and Medical Centres.
- The car park type is open air/surface.
- There is/are 1 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 500cm x 500cm (16ft 5in x 16ft 5in).
- Designated parking bays are not clearly marked.
- The nearest Blue Badge bay is 5m (5yd 1ft) from the Wellbeing Centre entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- The car park surface is cobbled.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
- There is not a designated drop off point.
Outside Access (Student Health Centre Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 75cm (2ft 6in) wide.
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Second set of doors
View
- There is a second set of doors.
- The doors open towards you (pull).
- The doors are single width.
- The doors are heavy.
- The door opening is 76cm (2ft 6in) wide.
Level Change (Student Health Centre Main Entrance)
- There are steps to access this area / service.
- The steps are located in front of the entrance.
- There is / are 1 step(s) to the area / service.
- The steps are not clearly marked.
- The steps are shallow.
Outside Access (Student Health Centre Alternative Entrance)
- This information is for the entrance located at the side of the building.
- There is not level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 80cm (2ft 7in).
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Second set of doors
View
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 76cm (2ft 6in).
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Comments
View
- The approach path is 100cm wide and is uneven.
Level Change (Student Health Centre Alternative Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading to the entrance.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- The width of the ramp or slope is 100cm (3ft 3in).
Reception
- The reception desk is 10m (32ft 10in) from the alternative entrance.
- There is level access to reception from the entrance.
- The reception desk is high height.
- Lighting levels are medium.
- The desk does not have a lowered section.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The system is a portable loop.
- Staff are trained to use the system.
- This venue does play background music.
- Music is played in some parts of the building.
- Lighting levels are medium.
- Motorised scooters are allowed in public parts of the venue.
Other Floors (Student Health Centre)
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The lighting level is medium.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on the right going up.
- There is a landing.
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Other
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- The services on the floors which are not accessible are Rooms 6 - 9 and the standard toilets.
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Comments
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- Meetings on the ground floor can be arranged.
- Please contact the venue in advance.
Accessible Toilet
- Accessible toilet facilities are available.
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Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 6m (6yd 1ft) from the alternative entrance.
- This accessible toilet is located off the ground floor corridor.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a sliding bolt.
- The width of the accessible toilet door is 84cm (2ft 9in).
- The door is light.
- The dimensions of the accessible toilet are 146cm x 200cm (4ft 9in x 6ft 7in).
- There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency pull cord alarm in the cubicle.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are not available in the cubicle.
- There is a/are coat hook(s).
- The height of the coat hook is 160cm from the floor.
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 110cm (3ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the internal door and wall is good.
- The contrast between the external door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the dropdown rail(s) and wall is poor.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is fair.
- The lighting levels are medium.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located on the first floor.
- Inside the venue, there is not level access to the female and male toilets.
- Lighting levels are medium.
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Comments
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- Standard toilets are also available within the Wellbeing Centre building.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not generally on duty.
- This service can be requested.
- Staff are not Text Relay aware.
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Comments
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- There is a Braille reader available on request.
Wellbeing Centre
- The Wellbeing Centre offers a range of mental health services including counselling, mindfulness, mental health mentoring, cognitive behavioural therapy (CBT levels 2 and 3), learning planning and single session intervention.
Opening Times (Wellbeing Centre)
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
Building Parking (Wellbeing Centre)
- The building does have its own dedicated parking.
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Building Car Park
View
- The car park can be used by permit holders.
- There are no parking charges that apply on the day.
- The car park is located in the courtyard between the Wellbeing and Student Health Centres.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- Designated Blue Badge parking bays are available.
- There is/are 1 designated parking bay(s) within the car park.
- The Blue Badge bay(s) is/are signposted but have no markings.
- The dimensions of the designated parking bay(s) are 500cm x 480cm (16ft 5in x 15ft 9in).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- The nearest designated bay is 5m (5yd 1ft) from the Wellbeing Centre entrance.
- The route from the car park to the building is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are cobbles.
- The car park surface is cobbled.
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Site/Campus Car Parks
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- There is not a site/campus car park within approximately 200m.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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Drop Off Point
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- There is not a designated drop off point.
Outside Access (Wellbeing Centre)
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Entrance
View
- This information is for the entrance located at the front of the building to the left of the courtyard.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) is / are light.
- The width of the door opening is 90cm (2ft 11in).
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Ramp/Slope
View
- There is a ramp/slope at this entrance.
- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is slight.
- The ramp is permanent.
- There is a level landing at the top of the ramp.
- The ramp does not have handrails.
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Comments
View
- The surface of the courtyard and entrance is cobbled.
Reception (Wellbeing Centre)
- The Wellbeing Centre reception is located to the right as you enter.
- The desk is 10m (10yd 2ft) from the Wellbeing Centre entrance.
- The reception area is clearly visible from the entrance.
- There is step free access to this reception area.
- The lighting levels in the reception area are medium.
- The reception desk/counter is low (76cm or lower).
- There is not a clear knee recess beneath the low/lowered counter.
- The desk is staffed.
- There is not a hearing assistance system.
Accessible Toilet (Wellbeing Centre)
- Accessible toilet facilities are available.
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Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 13m (14yd 8in) from the Wellbeing Centre entrance.
- The accessible toilet is located to the left as you enter.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 88cm (2ft 11in).
- The door is heavy.
- The dimensions of the accessible toilet are 180cm x 320cm (5ft 11in x 10ft 6in).
- There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 270cm (8ft 10in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency pull cord alarm in the cubicle.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are female sanitary and open waste paper bin disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 125cm and 170cm from the floor.
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is a shelf within the accessible toilet.
- The shelf is higher than 95cm (3ft 1in).
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 120cm (3ft 11in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There is a soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 105cm.
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Colour Contrast and Lighting
View
- The contrast between the internal door and wall is fair.
- The contrast between the external door and wall is fair.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The toilet seat colour contrast is good.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Comments
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- There is a second, larger, hand basin which cannot be reached from the toilet.
Standard Toilet(s) (Wellbeing Centre)
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Standard Toilet Surveyed
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- A shared standard toilet was surveyed.
- The toilet surveyed is located to the left as you enter.
- There is step free access to the standard toilet(s) surveyed from the entrance.
- The standard toilet surveyed is approximately 9m from the Wellbeing Centre entrance.