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Cornwall House - Students Guild

Prince of Wales Road, Exeter, Devon, EX4 4SB

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Access Guide

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COVID-19 Information

Introduction

  • Services / facilities within the building include music rooms, a dark room, Lemon Grove Club Bar, the Grove Diner, a convenience store and a launderette.
  • Services / facilities within the grounds include Cornwall House Open Air Pool.

Location

  • The venue is situated within the centre of the campus.
  • This venue is situated in Streatham Campus.
  • The venue is situated on a road which has a steep gradient.
  • The nearest mainline station is St David's.
  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located at the front of the building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 2 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 360cm x 550cm (11ft 10in x 18ft 1in).
    • Designated parking bays are clearly marked.
    • The nearest designated bay is 4m (4yd 1ft) from the main entrance.
    • The furthest designated bay is 7m (7yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details. View
    • There is not a designated drop off point.
  • Comments View
    • All parking requires a specific University permit.
    • Blue Badges must be displayed at all times.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 150cm (4ft 11in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are double.
    • The door(s) is / are light.
    • The width of the door opening is 150cm (4ft 11in).

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Outside Access (Lower Ground Floor Entrance)

  • This information is for the entrance located at the side of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 90cm (2ft 11in).

Level Change (Lower Ground Floor Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope is moderate.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • There is a/are step(s) to access this area/service.

Outside Access (The Grove Diner)

  • This information is for the entrance located to the right of the main entrance doors.
  • Entrance View
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There are no doors at this entrance.
    • The doors are single.
    • The door(s) is / are permanently held open.
    • The door opening is 76cm (2ft 6in) wide.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Second Set of Doors View
    • There is a second set of doors.
    • The door(s) open towards you (pull).
    • The doors are double.
    • The door(s) is / are light.
    • The door opening is 140cm (4ft 7in) wide.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is easy.
    • The ramp or slope is permanent.
    • There is a level landing at the top of the ramp.
    • The ramp does not have handrails.

Outside Access (Lemon Grove)

  • This information is for the entrance located at the rear of the building.
  • Entrance View
    • There is stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open towards you (pull).
    • The doors are double.
    • The door(s) is / are light.
    • The door opening is 170cm (5ft 7in) wide.
  • Second Set of Doors View
    • There is a second set of doors.
    • The door(s) open towards you (pull).
    • The door(s) is / are light.
    • The door opening is 170cm (5ft 7in) wide.
  • Step(s) View
    • The step(s) is / are located in front of the entrance.
    • There is not tactile paving at the top and bottom of the steps.
    • The step(s) is / are medium.
    • The steps do have handrails.
    • The handrails are on both sides.
  • Comments View
    • The accessible entrance is the main entrance at the front of the building.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • Lighting levels are bright.
  • Motorised scooters are allowed in public parts of the venue.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are LG-G.
    • There are 15+ steps between floors.
    • The lighting level is medium.
    • The steps are clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is not a landing.

Market Place Convenience Store

  • There is a convenience store adjacent to the main entrance to the building.
  • The shop is open 08:00-22:00 Monday to Sunday.
  • There is an easy ramp to the door with no handrails and no level landing at the top.
  • The door is 82cm wide and opens away from you.
  • There is no lowered section to the counter but the card machine is handheld.

Eating and Drinking (The Grove Diner)

  • The following information is for the restaurant.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is a lowered section at the counter.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 3m (3yd 10in) from the Grove Diner entrance.
  • The distance between the floor and the lowest table is 72cm (2ft 4in).
  • The distance between the floor and the highest table is 104cm (3ft 5in).
  • The standard height for tables is 72cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is American Diner.
  • Comments View
    • There is a section of the restaurant at a higher level. There are two shallow steps to access the raised area which has additional seating.
    • The restaurant is open 09:00-19:00 Monday to Friday and 11:00-16:00 Saturday and Sunday; on some Saturdays the restaurant is open late in conjunction with the Lemon Grove.

Eating and Drinking (Lemon Grove)

  • The following information is for the bar.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks cannot be brought to the table.
  • There is not a lowered section at the counter.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 15m (16yd 1ft) from the accessible entrance.
  • The distance between the floor and the lowest table is 71cm (2ft 4in).
  • The distance between the floor and the highest table is 103cm (3ft 5in).
  • The standard height for tables is 71cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Drinking straws are available.
  • Comments View
    • The Lemon Grove is a bar/nightclub for students and security staff are situated at the main entrance which is at the back of the building and is stepped.
    • The accessible entrance is the main entrance at the front of the building which gives access to all other services and the main corridor which leads to the Lemon Grove and is opened for mobility impaired patrons only.

Cornwall House Outdoor Swimming Pool

  • There is an outdoor heated swimming pool which is open to visitors as well as students.
  • The opening times are 22nd April to 18th September 07:00-20:00, Monday to Sunday.
  • The pool may be closed for private bookings from 18:00-20:00 Monday, Wednesday and Friday.
  • Please contact 01392 722 515 for more information.
  • The pool is heated to around 29degrees and has a depth of 0.9 to 3.2m.
  • There is level access from the car park to Cornwall House Pool.
  • The entrance gate is 190cm wide.
  • There are a limited number of unisex changing cubicles with bench seating and two unisex toilet compartments.
  • The shower facilities are open to the poolside.
  • Entrance to the pool is by ladder with handrails both sides.
  • There is no hoist access available.

Accessible Toilet

  • There is an/are accessible toilet(s) within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 30m (32yd 2ft) from the main entrance.
    • This accessible toilet is located next to the Lemon Grove Bar.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 75cm (2ft 6in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 125cm x 190cm (4ft 1in x 6ft 3in).
    • Floor manoeuvring space is not clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 68cm (2ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 122cm (4ft).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 75cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located next to the Lemon Grove Bar.
    • The female toilet(s) is/are approximately 30m (32yd 2ft) from the main entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located next to the Lemon Grove Bar.
    • The male toilet(s) is/are 25m (27yd 1ft) from the main entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels are bright.
  • Comments View
    • There are additional standard toilets on the lower ground floor in the standard changing rooms.

Standard Changing Room

  • There are standard changing rooms available.
  • The standard changing rooms are located on the lower ground floor.
  • The standard changing room is 12m (13yd) from the lower ground floor entrance.
  • There is level access to the standard changing rooms.

Standard Shower

  • There is level access to the services from the shower facilities.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.