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Devonshire House

Prince of Wales Road, Exeter, Devon, EX4 4SB

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Access Guide

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Introduction

  • Services / facilities within the building include Students Guild - Info Point, Finance Office, exe Lets, porters lodge, Sabbatical Suite, Guild Offices, Guild Conference Room, Marketing and Communications, Representation Unit, Advice Unit, Long Lounge, xpression fm studio, Ram Bar and Campus Cinema.
    There is also direct access into the Student Guild Restaurant, Terrace Restaurant and Costa Coffee.
  • There is also a Student Shop and a range of other outlets including Santander Bank, Pieminister kiosk, laptop repair and a hairdresser.
  • Step free access to the upper floors of the building is via the lift in the Forum Building.
  • Related link The Forum.
  • Https://www.accessable.co.uk/university-of-exeter/streatham-campus/access-guides/the-forum

Getting Here

Useful Information

Parking

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • Venue Car Park View
    • The car park is next to Queen's Building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 350cm x 540cm (11ft 6in x 17ft 9in).
    • Designated parking bays are clearly marked.
    • The nearest Blue Badge bay is 48m (52yd 1ft) from the main entrance.
    • The furthest Blue Badge bay is 50m (54yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped or stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is / are single.
    • The width of the door opening is 90cm (2ft 11in).
    • There is a small lip on the threshold of the entrance, with a height of less than 2cm.
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope does bypass the step(s).
    • The ramp/slope gradient is steep.
    • The ramp is permanent.
    • There is not a level landing at the top of the ramp.
    • The ramp does not have handrails.
  • Step(s) View
    • There is a / are step(s) at this entrance.
    • The step(s) is / are located in front of the entrance.
    • There is / are 4 step(s) to access the entrance.
    • There is not tactile paving at the top and bottom of the step(s).
    • The step(s) is / are clearly marked.
    • The step(s) is / are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The handrails are on the left going up the step(s).

Entrance (Forum First Floor)

  • Entrance View
    • This information is for the entrance located on the first floor of the forum.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are double.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 255cm (8ft 4in).

Reception (University of Exeter Students' Guild)

  • University of Exeter Students' Guild is located towards the right of the foyer area.
  • The desk is 20m (21yd 2ft) from the main entrance.
  • Clear signage for the reception area is not visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are good.
  • The reception desk/counter is medium height (77cm - 109cm).
  • There is a low section of the counter (76cm or below) available.
  • There is not a clear knee recess beneath the low/lowered counter.
  • The desk is not staffed.
  • There is not a hearing assistance system.
  • There is a touch screen.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in some parts of the building.
  • The lighting levels are bright.
  • Motorised scooters are welcomed in public parts of the venue.

Cinema (Campus Cinema)

  • The cinema has 1 screens.
  • All screens have level access.
  • Seating and additional access information View
    • Films are mainly mainstream and art.
    • There are designated spaces for wheelchair users.
    • Designated spaces are situated at the back of the cinema.
    • Wheelchairs may be left with you.
    • It is 35m (38yd 10in) from the foyer to the accessible toilet.
    • It is 35m (38yd 10in) from the accessible toilet to the furthest screen.
    • This venue does not have audio description.
    • There is not a hearing assistance system.
    • Subtitles are not available.
    • Concessions are not available.
    • Assistance dogs are allowed in the cinema.
    • There is not a wheelchair to borrow.
  • Comments View
    • The cinema also serves as a theatre.

Eating and Drinking (Ram Bar)

  • Location and Access View
    • The following information is for the bar.
    • The bar is located on the ground floor near the Forum entrance.
    • There is step-free access to the bar.
    • For access there are double manual doors which are permanently held open.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a bar where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; menu boards and handheld menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system .
  • Service Counter(s) View
    • The height of the counter is 109cm.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is tiles.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • There are some tables which are accessible to wheelchair users.
    • The distance between the floor and the underside of the lowest dining table is 71cm.
    • The distance between the floor and the underside of the highest dining table is 73cm.
    • The standard height for the underside of dining tables is 73cm.
    • There are also high tables, long tables, bench seats and high stools.
    • The surface height of the highest table is 108cm.
    • Some tables are permanently fixed.
    • Some chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • The type of flooring in this area is carpet and laminate.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.
    • Some seating areas are accessed by slight ramp (photograph 8).
      There is a seating area accessed by three medium steps (photograph 9).

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1 and 2.
    • The stairs are located to your left on entrance.
    • The stairs are approximately 10m from the main entrance.
    • There are 15+ steps between floors.
    • The lighting levels are moderate to good.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.
  • Comments View
    • The services on other floors which are not accessible include BG20 - BG25, Sabbatical Suite, Guild Offices, Guild Conference Room, Marketing and Communications, The Works, Representation Unit, Advice Unit, Long Lounge and Re:fresh @ Starbucks.

Lift (Student Services)

  • There is a lift for public use.
  • The lift is located on the right as you enter the building.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 0-M-1-2.
  • The lift is 16m (17yd) from front accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 210cm x 140cm (6ft 11in x 4ft 7in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The controls for the lift are within reach for a wheelchair user.
  • The lighting level in the lift is bright.
  • Comments View
    • There is an identical lift located at the rear of the building, between the Market Place and the NatWest Bank.
    • This lift serves levels 0-M-1.
    • There is an additional lift located at the rear of the building, to the left of the Alumni Auditorium.
    • The details for this lift are the same as the lift detailed.
    • This lift serves levels -1-0-1-2.

Eating and Drinking (DH2 Study and Social Space)

  • Location and Access View
    • The following information is for the café.
    • The café is located on floor DH2 to the right of the building.
    • There is step-free access, via lift, to the café.
    • For access there are double manual doors which are permanently held open.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered.
    • Menu types include; menu boards.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • The type of food served here is hot and cold meals and snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are not available.
    • This area does not play background music.
    • There is not a hearing assistance system .
  • Service Counter(s) View
    • The height of the counter is 92cm.
    • The height of the lowered section at the counter is 72cm.
    • There is a moveable card machine available for payment.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The distance between the floor and the underside of the lowest dining table is 70cm.
    • The distance between the floor and the underside of the highest dining table is 72cm.
    • The standard height for the underside of dining tables is 70cm.
    • There are also long tables, booths and bench seats.
    • Some tables are permanently fixed.
    • Some chairs are permanently fixed.
    • Some chairs have armrests on both sides.
    • The type of flooring in this area is laminate.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.

Opening Times (Terrace Restaurant)

  • Monday 08:00 - 15:00..
  • Tuesday 08:00 - 15:00..
  • Wednesday 08:00 - 15:00..
  • Thursday 08:00 - 15:00..
  • Friday 08:00 - 15:00..

Eating and Drinking (Terrace Restaurant)

  • The following information is for the restaurant.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the service counter.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 3m (9ft 10in) from the restaurant entrance.
  • The distance between the floor and the lowest table is 70cm (2ft 4in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Comments View
    • Step free access to the restaurant is available via Great Hall.
    • Please see the guide for Great Hall for further details.

Opening Times (Students Guild Restaurant)

  • Monday 08:00 - 20:00..
  • Tuesday 08:00 - 20:00..
  • Wednesday 08:00 - 20:00..
  • Thursday 08:00 - 20:00..
  • Friday 08:00 - 20:00..
  • Comments View
    • Out of term time the Students' Guild Restaurant is open from 09:00 to 14:30, Monday to Friday..

Eating and Drinking (Students' Guild Restaurant)

  • The following information is for the restaurant.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the service counter.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 3m (9ft 10in) from the restaurant entrance.
  • The distance between the floor and the lowest table is 35cm (1ft 2in).
  • The distance between the floor and the highest table is 70cm (2ft 4in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Menus are wall only.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Comments View
    • There is an area at the rear of the restaurant which has soft chairs and sofas, tall tables and bar stools.

Opening Times (Costa Coffee)

  • Monday 08:00 - 18:00..
  • Tuesday 08:00 - 18:00..
  • Wednesday 08:00 - 18:00..
  • Thursday 08:00 - 18:00..
  • Friday 08:00 - 18:00..
  • Saturday 08:00 - 18:00..
  • Sunday 09:00 - 17:00..

Eating and Drinking (Costa Coffee)

  • The following information is for the cafe.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the service counter.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 1m (3ft 3in) from the cafe entrance.
  • The distance between the floor and the lowest table is 48cm (1ft 7in).
  • The distance between the floor and the highest table is 100cm (3ft 3in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Menus are wall only.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold drinks and snacks.

Accessible Toilet (Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 30m (32yd 2ft) from the main entrance.
    • This accessible toilet is located next to Ram Bar and the student shop.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 89cm (2ft 11in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 185cm x 215cm (6ft 1in x 7ft 1in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 105cm (3ft 5in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
  • Colour Contrast and Lighting View
    • There is a low colour contrast between the internal door and wall.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • There is a fair colour contrast between the dropdown rail(s) and wall.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is poor.
    • The lighting levels are good.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located next to Ram Bar and the student shop.
    • The female toilet(s) is/are approximately 32m (34yd 2ft) from the main entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels in the female toilets are good.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located next to Ram Bar and the student shop.
    • The male toilet(s) is/are approximately 38m (41yd 1ft) from the main entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels in the male toilets are good.