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Exeter Northcott Theatre

Stocker Road, Exeter, Devon, EX4 4QB

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Access Guide

Show Easy Read

Opening Times (Box Office)

  • Monday 10:00 - 18:00..
  • Tuesday 10:00 - 18:00..
  • Wednesday 10:00 - 18:00..
  • Thursday 10:00 - 18:00..
  • Friday 10:00 - 18:00..
  • Saturday 10:00 - 18:00..
  • Sunday Closed.

Location

  • The venue is situated within the centre of the campus.
  • This venue is situated in Streatham Campus.
  • The venue is situated on a road which has a steep gradient.
  • The nearest mainline station is St David's.
  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is at the back of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are 3 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 350cm x 480cm (11ft 6in x 15ft 9in).
    • The nearest designated bay is 22m (24yd) from the car park entrance.
    • The furthest designated bay is 23m (25yd) from the car park entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb / non stepped access from the car park to the venue.
    • The dropped kerb does not have tactile paving.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
    • There is not a designated drop off point.
  • Comments View
    • The access from the car park to the main entrance is down a steep hill/road.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 155cm (5ft 1in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are double width.
    • The doors are heavy.
    • The door opening is 168cm (5ft 6in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading up to the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.

Outside Access (Car Park Entrance)

  • This information is for the entrance located at the rear of the building.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 134cm (4ft 5in) wide.
  • Comments View
    • The car park entrance enters the building on the first floor.

Level Change (Car Park Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading down to the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2.
    • There are 15+ steps between floors.
    • The lighting level is medium.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Lift

  • There is a lift for public use.
  • The lift is located ahead as you enter at the front of the building.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2.
  • The lift is 35m (38yd) from car park entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 78cm (2ft 7in).
  • The dimensions of the lift are 107cm x 136cm (3ft 6in x 4ft 6in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The controls for the lift are within reach for a wheelchair user.
  • The lighting level in the lift is medium.

Reception (Box Office)

  • The reception desk is 22m (24yd) from the lift.
  • There is level access to reception from the entrance.
  • Lighting levels are medium.
  • The reception desk is high height.
  • The desk has a lowered section.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • Lighting levels are bright.
  • Motorised scooters are allowed in public parts of the venue.

Restaurant Bar Internal (The View)

  • The following information is for the restaurant.
  • Once inside, there is level access to the service.
  • Full table service is not available.
  • Food or drinks are ordered from the counter.
  • Food or drinks cannot be brought to the table.
  • There is not a lowered section at the service counter.
  • Some tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 3m (3yd 10in) from the car park entrance.
  • The distance between the floor and the lowest table is 73cm (2ft 5in).
  • The distance between the floor and the highest table is 107cm (3ft 6in).
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is varied.
  • Comments View
    • The restaurant is on the first floor.
  • Opening Times View
    • Monday 10:00 - 18:00.
    • Tuesday 10:00 - 18:00.
    • Wednesday 10:00 - 18:00.
    • Thursday 10:00 - 18:00.
    • Friday 10:00 - 18:00.
    • Saturday 10:00 - 18:00.
    • Sunday Closed.

Theatre

  • There are designated spaces for wheelchair users.
  • Designated seating is located in the middle rows of the theatre.
  • Wheelchairs are left with the patron.
  • A companion may sit with you.
  • Companions sit directly next to you.
  • It is 12m (13yd) from the designated seating area to the nearest accessible toilet.
  • This venue does not provide audio described performances.
  • There is a hearing assistance system.
  • The hearing system is a headset.
  • Staff are trained to use the hearing system.
  • A deposit is required for the sound enhancement system.
  • There is a wheelchair to borrow.
  • To borrow a wheelchair,the box office.
  • Concessions are available.
  • Assistance dogs are allowed in the auditorium.
  • Comments View
    • The designated seats for mobility impaired visitors are Row G seats 3, 4, 8, 18, 22 and 23.
    • These seats are removable if needed.
    • The designated seating row is accessed via the second floor.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 5m (16ft 5in) from the lift.
    • The accessible toilet is located on the second floor opposite the lift.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 84cm (2ft 9in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 145cm x 230cm (4ft 9in x 7ft 7in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • It is not a push button style of alarm.
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is fair.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • Lighting levels are medium.
  • Comments View
    • Baby change facilities are located within the venue.
    • The baby change facilities are located within the adapted toilet.
    • The height of the baby change table once extended is 102cm (3ft 4in).
    • Inside the venue, there is level access to the baby change facility.
    • This is by lift.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • Staff are not Text Relay aware.
  • Plastic cups are not available.
  • Plastic cutlery is not available.
  • Drinking straws are available on request.