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Queen Margaret Union

University of Glasgow, 22 University Gardens, Glasgow, G12 8QN

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Access Guide

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Introduction

  • Services / facilities within the building include a games room, Qudos, Cafe 22, Jim's Bar, Champions Bar and Lacuna Café.

Opening Times

  • Monday 08:00 - 00:00.
  • Tuesday 08:00 - 00:00.
  • Wednesday 08:00 - 00:00.
  • Thursday 08:00 - 00:00.
  • Friday 08:00 - 00:00.
  • Saturday 18:00 - 02:00.
  • Sunday 18:00 - 00:00.

Getting Here (Gilmorehill Campus)

  • By Road View
    • The University of Glasgow Gilmorehill Campus is located to the west of Glasgow city centre.
      From Carlisle, Newcastle and the south, exit M74 on to the M73, joining the M8 at the Old Monkland junction.
      M8 exits for the University are J18 if travelling from the south, Edinburgh and the north and J19 if coming from Glasgow Airport and the west.
      Other main routes serving the University include Great Western Road (A82, north of campus), Clydeside Expressway (A814, south) and Byres Road (B808, west).
    • Car parking at the University Campuses is limited and a Vehicle Management and Enforcement Scheme is in operation.
      There is limited pay and display on street parking across the campus and a long stay pay and display public car park in Lilybank Gardens.
      There are designated bays for disabled staff, students and visitors across the campus car parks. Please see University of Glasgow parking notes for further details.
  • By Bus View
    • Buchanan bus station is the main bus terminus in Glasgow for inter city coach services.
      First Group buses Simplicity services 4 and 4A , bus routes 15 and 370 and Stagecoach bus services X25, X25A, X76 and X77 all stop on University Avenue by the Main Gate opposite the library.
  • By Train View
    • The nearest train station to the University is Partick to the west of the campus approximately 0.9 miles away (18 minutes) via Byres Road. There is step free access throughout the station via lifts and ramp access for trains. There is an induction loop at the booking office.
      The nearest train station to the east of the University campus is Charing Cross approximately 0.9 miles away (19 minutes) from Bank Street via Woodlands Road. There is step free access throughout the station via lifts and ramp access for trains. There is an induction loop at the booking office.
  • By Underground View
    • The nearest underground station is Hillhead on Byres Road. The station has stepped and escalator access to platforms only.
      The nearest underground station to the east of the campus is Kelvinbridge, The station has stepped and escalator access to platforms only.
  • Useful Links View

Useful Information

Building Parking

  • The building does not have its own dedicated parking.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Lilybank Gardens.
    • The car park is located on Lilybank Gardens.
  • On Street Parking View
    • Clearly signed and/or marked on street Blue Badge parking bays are available.
    • The dimensions of the marked Blue Badge bays are 540cm x 490cm (17ft 9in x 16ft 1in).
    • The on street Blue Badge parking bay(s) is/are located on Lilybank Gardens in front of the Sir Alwyn Williams Building.
    • Clearly signed and/or standard marked parking bays are available.
    • The dimensions of the standard marked parking bays are 236cm x 520cm (7ft 9in x 17ft 1in).
    • The on street standard parking bay(s) is/are located on Lilybank Gardens.
  • Drop Off Point View
    • There is not a designated drop off point.
  • Comments View
    • Limited parking is available on the street outside the building.
    • There are designated bays for disabled staff, students and visitors across the campus. Students and staff who are Blue Badge holders automatically receive a parking permit free of charge. Please see the University of Glasgow parking notes for further details.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped or stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 145cm (4ft 9in).
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Second Set of Doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 145cm (4ft 9in).
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located in front of the entrance on the right.
    • The ramp/slope does bypass the step(s).
    • The ramp/slope gradient is steep.
    • The ramp is permanent.
    • There is not a level landing at the top of the ramp.
    • The ramp does have handrails.
    • The handrails are on the left going up the ramp.
    • The width of the ramp is 135cm (4ft 5in).
  • Step(s) View
    • There is a / are step(s) at this entrance.
    • The step(s) is / are located in front of the entrance.
    • There is / are 11 step(s) to access the entrance.
    • There is not tactile paving at the top and bottom of the step(s).
    • The step(s) is / are clearly marked.
    • The step(s) is / are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The handrails are on both sides.

Reception

  • Reception is located ahead on the left as you enter.
  • The desk is 5m (5yd 1ft) from the main entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are medium.
  • The reception desk/counter is high (110cm+).
  • There is not a low section of the counter (76cm or below) available.
  • The desk is staffed.
  • There is not a hearing assistance system.

Getting Around

  • Access View
    • There is step free access throughout the building.
    • There are doors in corridors which have to be opened manually.
  • Getting Around View
    • There is not clear signage for building facilities/areas in the foyer/reception area.
    • There is clearly written directional signage at key points of circulation routes.
    • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are varied.
    • This building does not play background music.
    • There is not a hearing assistance system.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1, 2 and 3.
    • The stairs are located ahead and to the right as you enter.
    • The stairs are approximately 8m from the main entrance.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Lift

  • There is a lift for public use.
  • The lift is located ahead as you enter the main entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1, 2 and 3.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 5m (5yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 77cm (2ft 6in).
  • The dimensions of the lift are 139cm x 134cm (4ft 7in x 4ft 5in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The lift does not have a hearing enhancement system.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The controls for the lift are not within 90cm - 120cm from the floor.
  • The controls are within 124cm - 138cm high.
  • The lighting level in the lift is medium.

Theatre (The Venue)

  • There are designated spaces for wheelchair users.
  • Designated seating is located in the second row of the balcony.
  • Wheelchairs are left with you.
  • A companion may sit with you.
  • Companions sit behind you.
  • It is 35m (38yd 10in) from the designated seating area to the nearest accessible toilet.
  • This venue does not provide audio described performances.
  • There is not a hearing assistance system.
  • There is not a wheelchair to borrow.
  • Concessions are not available.
  • Assistance dogs are allowed in the auditorium.
  • Comments View
    • Access to the designated seating is via the main lift and through the Bar.
    • Access to the accessible toilet facilities is via lift to the ground floor.
    • There is a raised standing area on the ground floor with 3 marked steps to each end without handrails.

Other Floors (Venue Balcony)

  • Steps View
    • The floors which are accessible by stairs are G and 1.
    • The stairs are located at the rear of the Venue.
    • The stairs are approximately 40m from the main entrance.
    • There are 15+ steps between floors.
    • The lighting levels are low.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Eating and Drinking (Cafe - Ground Floor)

  • Location and Access View
    • The following information is for the café.
    • The café is located on the ground floor, to the left as you enter the main entrance.
    • There is step-free access to the café.
    • For access there are double manual doors which are permanently held open.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; handheld menus and written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are not available.
    • This area does not play background music.
    • There is not a hearing assistance system.
    • There is a portable card machine available for payment.
  • Service Counter(s) View
    • The height of the counter is 92cm.
    • There is a moveable card machine available for payment.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 72cm.
    • There are also coffee tables, armchairs and bench seats.
    • The surface height of the lowest table is 43cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • Some chairs have armrests on both sides.
    • The type of flooring in this area is concrete.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are varied.

Eating and Drinking (Games - First Floor)

  • Location and Access View
    • The following information is for the bar.
    • The bar is located on the first floor to the right as you exit the lift.
    • There is step-free access to the bar.
    • For access there are double automatic doors which are push pad activated.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a bar where drinks can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 108cm.
    • There is a moveable card machine available for payment.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 72cm.
    • There are also coffee tables, high tables, sofas and high stools.
    • The surface height of the lowest table is 45cm.
    • The surface height of the highest table is 108cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • The type of flooring in this area is laminate.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are varied.
    • Lighting levels may be lower in the evening.

Eating and Drinking (Bar - First Floor)

  • Location and Access View
    • The following information is for the bar.
    • The bar is located on the first floor.
    • There is step-free access, via lift, to the bar.
    • For access there are double manual doors which may be difficult to open.
  • Service and Menus View
    • There is a bar where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; picture wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times, the volume can be adjusted if requested.
    • There is not a hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 112cm.
    • There is a moveable card machine available for payment.
    • The lighting levels are moderate to good.
    • Lighting levels can be adjusted by a member of staff upon request.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 76cm.
    • There are also coffee tables, high tables, armchairs, sofas, booths, bench seats and high stools.
    • The surface height of the lowest table is 47cm.
    • The surface height of the highest table is 107cm.
    • Some tables are permanently fixed.
    • Some chairs are permanently fixed.
    • Some chairs have armrests on both sides.
    • The type of flooring in this area is vinyl.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are adjustable.
    • Lighting levels can be adjusted by a member of staff upon request.
    • Lighting levels may be lower in the evening.
    • Access to the additional seating area is via 3 unmarked medium steps with handrails to both sides.
    • There is a single marked medium step to access booth tables. There is a raised seating / stage area.

Eating and Drinking (Bistro - Second Floor)

  • Location and Access View
    • The following information is for the restaurant.
    • The restaurant is located on level 2.
    • There is step-free access, via lift, to the restaurant.
    • For access there are double manual doors which are permanently held open.
  • Service and Menus View
    • Tables can be booked in advance.
    • There is a counter where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; large print menus, handheld menus, written wall menus and online menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is only played at certain times, the volume can be adjusted if requested.
    • There is not a hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 94cm.
    • There is a moveable card machine available for payment.
    • The lighting levels are good.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The distance between the floor and the underside of the lowest dining table is 69cm.
    • The distance between the floor and the underside of the highest dining table is 72cm.
    • The standard height for the underside of dining tables is 69cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • The type of flooring in this area is stone and laminate.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The lighting levels are moderate to good.
    • Lighting levels can be adjusted by a member of staff upon request.
    • Lighting levels may be lower in the evening.

Location of Toilet/Changing Facilities

  • Accessible toilet facilities are located on the ground floor within the male and female standard toilets.
  • Female and male standard toilet facilities are located on the ground floor to the right as you enter outside the VENUE and on the first floor within the BAR.
  • Gender Neutral standard toilet facilities are located on the third floor to the left as you exit the lift.

Accessible Toilet(s) (Male)

  • Location and Access View
    • This accessible toilet is located within the male standard toilet, ahead and to the right as you enter the main entrance.
    • This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.
    • There is step-free access to the accessible toilet.
    • This is a male toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from reception.
    • There is no signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 76cm (2ft 6in).
    • The contrast between the internal door and wall is good.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 132cm x 143cm (4ft 4in x 4ft 8in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 75cm (2ft 6in).
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • There is not an emergency alarm.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are not available in the toilet.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is not a mirror.
    • There is not a colostomy bag shelf next to the toilet.
    • The toilet has a backrest and a cistern.
    • The height of the toilet seat above floor level is 40cm (1ft 4in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 107cm (3ft 6in).
    • The contrast between the toilet roll holder and the wall is fair.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever mixer.
    • There is not a wall fixed soap dispenser.
    • There is not a towel dispenser.
    • There is not a hand dryer.

Accessible Toilet(s) (Female)

  • Location and Access View
    • This accessible toilet is located within the female standard toilets, ahead and to the right as you enter the main entrance.
    • This accessible toilet is approximately 30m (32yd 2ft) from the main entrance.
    • There is step-free access to the accessible toilet.
    • This is a female toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from reception.
    • There is no signage on or near the toilet door.
    • The contrast between the external door and wall is poor.
    • The door opens inwards.
    • The door is light.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 75cm (2ft 6in).
    • The contrast between the internal door and wall is poor.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 128cm x 258cm (4ft 2in x 8ft 6in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 74cm (2ft 5in).
    • The transfer space is obstructed by a female sanitary bin.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • There is not an emergency alarm.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is not a mirror.
    • There is not a colostomy bag shelf next to the toilet.
    • The toilet has a backrest and a cistern.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is fair.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 82cm (2ft 8in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever mixer.
    • There is not a wall fixed soap dispenser.
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 105cm (3ft 5in).
    • The contrast between the towel dispenser and the wall is fair.
    • There is not a hand dryer.

Standard Toilet(s)

  • Toilet Facilities View
    • The male toilet is located to the right as you enter the main entrance.
    • There is step-free access to the toilet(s).
    • The standard toilet(s) is/are approximately 15m from the main entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 90cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are low to moderate.
  • Toilet Facilities 2 View
    • The female toilet is located to the right as you enter the main entrance.
    • There is step-free access to the toilet(s).
    • The standard toilet(s) is/are approximately 25m from the main entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 95cm.
    • The wash basin(s) tap type is push.
  • Comments View
    • Photographs 1 to 5 show the ground floor toilet facilities.
    • Photographs 6 to 10 show additional first floor toilet facilities in the BAR.
    • There is a gender neutral toilet located on floor 3 to the left as you exit the lift.

Standard Toilet(s) (Gender Neutral Toilets)

  • Toilet Facilities View
    • The gender neutral toilet is located on level 3 to the left as you exit the lift.
    • There is step-free access to the toilet(s).
    • The standard toilet(s) is/are approximately 20m from the lift.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 90cm.
    • The wash basin(s) tap type is twist/turn.
    • Lighting levels are low to moderate.

Emergency Evacuation Information