Access Guide
Introduction
- Services / facilities within the building include a lecture theatre, teaching rooms, café, library, learning resources, suites and laboratories.
Opening Times (Building Opening Times)
- Monday 08:00 - 22:00.
- Tuesday 08:00 - 22:00.
- Wednesday 08:00 - 22:00.
- Thursday 08:00 - 22:00.
- Friday 08:00 - 22:00.
- Saturday Closed.
- Sunday Closed.
Opening Times (Library)
- This service is open 24 hours.
Getting Here (Queen Elizabeth Campus)
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By Road
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- The Queen Elizabeth Teaching and Learning Centre is located on the site of the Queen Elizabeth University Hospital, to the west of Glasgow city centre, just off the M8.
From East or West leave the M8 motorway at Junction 25. Follow signs for Clyde Tunnel (A739) for ¾ mile, Then follow signs for South Glasgow University Hospital. Turn left into Govan Road. The hospital is on the left. From the A82 and the north go through the Clyde Tunnel (A739) and follow the signs for the hospital. - Parking at the hospital campus is free. There is a four hour maximum stay in operation Monday to Friday (7.30am – 4pm). The main visitor car park areas are in two multi storey car parks and a large surface level car park, identified on site as P1, P2 and P3.
Disabled parking spaces are available on the ground floor of the multi-storey car parks.
There are designated bays for disabled staff, students and visitors across the campus car parks. Please see University of Glasgow parking notes for further details.
- The Queen Elizabeth Teaching and Learning Centre is located on the site of the Queen Elizabeth University Hospital, to the west of Glasgow city centre, just off the M8.
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By Bus
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- Buchanan bus station is the main bus terminus in Glasgow for inter city coach services.
First Group bus service 90 serves the hospital campus.
- Buchanan bus station is the main bus terminus in Glasgow for inter city coach services.
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By Train
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- The nearest accessible train station is Hillington East to the south west of the hospital campus approximately 1.5 miles away (30 minutes) via Ladykirk Drive and the A739. There is level or ramped access to the platforms and ramp access for trains. There is an induction loop at the booking office.
Cardonald station is closer but only has ramped access to one platform.
- The nearest accessible train station is Hillington East to the south west of the hospital campus approximately 1.5 miles away (30 minutes) via Ladykirk Drive and the A739. There is level or ramped access to the platforms and ramp access for trains. There is an induction loop at the booking office.
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By Underground
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- The nearest underground station is Govan to the east of the hospital campus. The station has lift access to platforms.
Only fold up wheelchairs are permitted on trains.
- The nearest underground station is Govan to the east of the hospital campus. The station has lift access to platforms.
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Useful Links
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- For details of bus services in and around Glasgow.
- To view the web page described above click here (opens in new tab).
- For details of train services to and from Hillington East and facilities at the station.
- To view the web page described above click here (opens in new tab).
- For details of the SPT underground network, stations and accessibility.
- To view the web page described above click here (opens in new tab).
Useful Information
- To see more information on Disability Service please click here (opens new tab)
- Telephone Number: 0141 330 5497/5121.
- Email: [email protected]
- The service is based at 65 Southpark Avenue, Glasgow, G12 8LE. Opening hours are Monday to Friday 09:00 to 17:00.
- To see more information on Student Services Enquiry Team please click here (opens new tab)
- Telephone Number: 0141 330 7000.
- Email: https://www.gla.ac.uk/myglasgow/students/contact/
- The Student Services Enquiry Team is located at Level 2, The Fraser Building, 65 Hillhead Street, Glasgow, G12 8QF. The office is open 09:00 to 17:30 Monday to Friday, except Wednesday when it opens 09:30.
- To see more information on Accommodation Services please click here (opens new tab)
- Telephone Number: 0141 330 4743.
- Email: [email protected]
- For face to face enquiries please contact The Student Services Enquiry Team is located at Level 2, The Fraser Building, 65 Hillhead Street, Glasgow, G12 8QF. The accommodation office opening hours are 09:00 to 17:00 Monday to 17:00.
- To see more information on Student Representative Council (SRC) please click here (opens new tab)
- Telephone Number: 0141 330 5360.
- Email: [email protected]
- The student representative council is based at the McIntyre Building, University Avenue, Glasgow, G12 8QQ. The welcome point is open Monday from 09:30 to 17:00, Tuesday to Thursday from 09:00 to 17:00 and Friday from 09:00 to 16:00.
- Disability awareness training is available for all staff through the Staff Development Service. Other training relating to specific areas of disability awareness, such as curriculum development or a specialised software package is provided from the Learning and Teaching Centre, IT Services and the Student Disability Service.
Building Parking
- The building does not have its own dedicated parking.
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Site/Campus Car Parks
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- There is a site/campus car park for staff, students and visitors within approximately 200m.
- The name of the car park is Car Park P2.
- The car park is located adjacent to the building.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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Drop Off Point
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- There is a designated drop off point.
- There is a dropped kerb from the drop off point.
- The drop off point is located in front of the building on the main service road.
- The dropped kerb does not have tactile paving.
Site/Campus Car Park (Car Park P2)
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Car Park
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- The car park is located on the main service road next to the building.
- The nearest building(s) to this car park is/are the Queen Elizabeth Teaching and Learning Centre.
- The car park type is multi storey.
- The car park does have a height restriction barrier.
- The maximum height is 200cm (6ft 7in).
- The car park surface is concrete.
- Designated Blue Badge parking bays are available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within this car park.
- The dimensions of the designated parking bay(s) are 380cm x 640cm (12ft 6in x 20ft 12in).
- The dimensions of the designated bays do vary in size.
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Charges and Restrictions
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- This car park can be used by anybody.
- There are no parking charges that apply on the day.
- Signs are provided to give information on parking charges/restrictions.
- Signs are clearly presented.
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Drop Off Point
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- There is not a designated drop off point in this car park.
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Car Park Access
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- There is level access to the car park from the Queen Elizabeth Teaching and Learning Centre.
- This car park is not clearly signposted from the Queen Elizabeth Teaching and Learning Centre.
- The nearest designated bay is 90m (98yd 1ft) from the main entrance.
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Comments
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- There is a four hour parking limit in this car park. This excludes Blue Badge holders.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the building.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 96cm (3ft 2in).
- There is not a canopy or recess which provides weather protection at this entrance.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are push pad activated when exiting.
- The door(s) is / are single.
- The width of the door opening is 104cm (3ft 5in).
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- There is a ramp/slope at this entrance.
- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is slight.
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Comments
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- The accessible door is controlled for entry from the reception desk.
- There is also a 125cm wide automatic revolving door at this entrance with control button for those with mobility problems. The button is 85cm high.
Outside Access (Side Link Bridge Entrance)
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Entrance
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- This information is for the entrance located level L1 to the side of the building, on the bridge from the Office Block to the rear.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a canopy or recess which provides weather protection at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 160cm (5ft 3in).
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Second Set of Doors
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- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 160cm (5ft 3in).
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Ramp/Slope
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- There is a ramp/slope at this entrance.
- The ramp/slope is located on the bridge.
- The ramp/slope gradient is slight.
- The ramp is permanent.
- There is a level landing at the top of the ramp.
- The ramp does have handrails.
- The handrails are on both sides.
Outside Access (Front Link Bridge Entrance)
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Entrance
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- This information is for the entrance located Level L1 at the front of the building, on the bridge from the main hospital and neurology.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 124cm (4ft 1in).
- A key card is required for access at this entrance.
- The height of the card reader/lock is 114cm (3ft 9in).
- There is a canopy or recess which provides weather protection at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is / are double (with one leaf locked).
- The door(s) is / are heavy.
- The width of the door opening is 87cm (2ft 10in).
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Ramp/Slope
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- There is a ramp/slope at this entrance.
- The ramp/slope is located immediately beyond the entrance.
- The ramp/slope gradient is slight.
- The ramp is permanent.
- There is not a level landing at the top of the ramp.
- The ramp does not have handrails.
Reception (Main Reception)
- The main reception is located to the left as you enter.
- The desk is 5m (5yd 1ft) from the main entrance.
- The reception area is clearly visible from the entrance.
- There is step free access to this reception area.
- The lighting levels in the reception area are medium.
- The reception desk/counter is medium height (77cm - 109cm).
- There is a low section of the counter (76cm or below) available.
- There is a clear knee recess beneath the low/lowered counter.
- The desk is staffed.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are trained to use the hearing system.
Getting Around
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Access
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- There is step free access throughout the building via lift(s).
- There are doors in corridors which have to be opened manually.
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Getting Around
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- There is clear signage for building facilities/areas in the foyer/reception area.
- There is clearly written directional signage at key points of circulation routes.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is high colour contrast between the walls and floor in all areas.
- The lighting levels are varied.
- This building does not play background music.
- There is a hearing assistance system.
- The system is a fixed loop.
- Fixed loops are located at main reception (fixed loop), in the library (fixed loop) and in the main lecture theatre (infrared) by request.
- Staff are trained to use the hearing system.
Lecture Theatre(s) (Main Auditorium)
- Directional and locational signage for the lecture theatre(s) is available in upper and lower case lettering that is clearly visible.
- The corridor outside the lecture theatre(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- There is step free access into the lecture theatre(s).
- The door opening width(s) is/are 75cm+ for the lecture theatre(s).
- The door(s) for the lecture theatre(s) is/are not push pad activated.
- There are designated spaces for wheelchair users within the lecture theatre(s).
- The designated spaces for wheelchairs users are located at the front and at the back.
- There is level access to the designated seating from an entrance.
- There is space for an assistance dog.
- There is step free access to the speaker's area at the front of the lecture theatre(s).
- The height of the speaker's desk/table is 84cm.
- The speaker's desk/table is not height adjustable.
- There is staggered seating within the lecture theatre(s).
- The steps to the staggered seating do have handrails.
- The steps have handrails which are wall mounted on either side of the room.
- There is a hearing assistance system for the lecture theatre(s).
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 21/10/2019.
- The hearing loop was working at the time of testing.
- There is a visual fire alarm beacon in the lecture theatre(s).
- There is fixed furniture within the lecture theatre(s).
- The clear floor space beneath tables in the lecture theatre(s) ranges between 71cm and 72cm.
- A height adjustable table/bench is not available.
- There is a/are chair(s) with armrests on both sides within the lecture theatre(s).
- The room does have an unobstructed minimum turning space of 150cm x 150cm.
- Floor coverings in the lecture theatre(s) are even with no trip hazards.
Eating and Drinking (Aroma Coffee Bar)
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Location and Access
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- The following information is for the café.
- The café is located on level L0 at the rear of the building.
- There is step-free access to the café.
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Service and Menus
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- There is a counter where food and drink can be ordered.
- Staff can bring food and/or drinks to tables.
- Menu types include; written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold snacks and drinks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- This area does not play background music.
- There is not a hearing assistance system .
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Service Counter(s)
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- The height of the counter is 105cm.
- The height of the lowered section at the counter is 76cm.
- There is a clear knee recess beneath the low/lowered section of the counter.
- There is a moveable card machine available for payment.
- The lighting levels are good.
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Tables and Seating
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- There is ample room for a wheelchair user to manoeuvre.
- The majority of tables are accessible to wheelchair users.
- The distance between the floor and the underside of the lowest dining table is 71cm.
- The distance between the floor and the underside of the highest dining table is 74cm.
- There are also coffee tables, long tables, sofas and bench seats.
- The surface height of the lowest table is 45cm.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- The type of flooring in this area is tiles.
- The lighting levels are moderate to good.
Other Floors (Stair 2 - Main Atrium Stair)
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Steps
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- The floors which are accessible by stairs are L0, L1, L2 and L3.
- The stairs are located in the main ground floor lobby.
- The stairs are approximately 23m from the main entrance.
- There are 15+ steps between floors.
- There are manual, heavy, single doors to access the stairwell from the first floor upwards.
- The lighting levels are medium.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
Other Floors (Stair 1)
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Steps
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- The floors which are accessible by stairs are L0, L1, L2 and L3.
- The stairs are located to the right as you enter.
- The stairs are approximately 25m from the main entrance.
- There are 15+ steps between floors.
- There are manual, heavy, single doors to access the stairwell on all floors.
- The lighting levels are bright.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
Lift
- There is a lift for public use.
- The lift is located to the right as you enter.
- The lift is a standard lift.
- The floors which are accessible by this lift are L0, L1, L2 and L3.
- Wall mounted information boards are provided at lift landings.
- There are manual, heavy, single doors to access the lift lobby from the first floor upwards.
- The weight limit for the lift is 675kg.
- The lift is approximately 12m (13yd 4in) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 120cm x 144cm (3ft 11in x 4ft 9in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The lift does not have a hearing enhancement system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lighting level in the lift is bright.
Reception (Library)
- The Library is located on level L1 to the left as you exit the lifts.
- The desk is 10m (10yd 2ft) from the lift.
- Clear signage for the reception area is visible from the entrance.
- There is step free access to this reception area, via lift.
- The lighting levels in the reception area are bright.
- The reception desk/counter is medium height (77cm - 109cm).
- There is a low section of the counter (76cm or below) available.
- There is not a clear knee recess beneath the low/lowered counter.
- The desk is staffed.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are trained to use the hearing system.
Library
- This library does not have a regular supply of books in Braille.
- This library does not have a regular supply of books in large print.
- This library does not have a regular supply of books in audio format.
- There is an ordering service.
- It takes approximately 7 days to process an order.
- The library does not have computers with accessible software.
- Auxiliary aids are not available for computer users.
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Comments
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- There is an adjustable height desk available.
- The library is open 24 hours via the Side Link Bridge entrance, with access by key card.
Location of Toilet/Changing Facilities
- Accessible toilet facilities are located on the ground floor level L0; on level L1 on the lift well (right transfer) ; on level 1 in the rear left corridor (left transfer); on level L2 on the lift well (right transfer); on level 2 in the rear left corridor (left transfer; on level L3 on the lift well (right transfer); on level 3 in the rear left corridor (left transfer).
- Female and male standard toilet facilities are located on levels L0 toward the rear right of the building; on levels L1, L2 and L3 opposite the lifts..
Toilet with Adaptations
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located to the rear right of the main lobby on level L0.
- This accessible toilet is approximately 22m (24yd 2in) from the main entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 87cm (2ft 10in).
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 178cm x 214cm (5ft 10in x 7ft).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 109cm (3ft 7in).
- The transfer space is obstructed by a waste disposal bin.
- There is a flush, however it is not on the transfer side (on top of the cistern).
- There is not a spatula type lever flush.
- There is a push button flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is low.
- The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is high.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are pedal bin and clinical waste disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 109cm and 152cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The contrast between the toilet roll holder and the wall is low.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 85cm.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 120cm.
- The contrast between the towel dispenser and the wall is low.
- There is not a hand dryer.
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Comments
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- Photographs 1 to 3 show the accessible toilet D0.18 on level 0.
- There are similar toilets with right transfer on all floors, D1.39, D.2.30, D3.38.
- Photograph 4 shows the accessible toilet with left transfer D1.17 on level 1.
- There is a similar toilet with left transfer D2.17 on level 2.
Standard Toilet(s)
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Toilet Facilities
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- The male toilet is located to the rear right of the main lobby on level L0.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 26m from the main entrance.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is available.
- There are horizontal wall mounted rails available on both sides of the toilet.
- There are vertical wall mounted rails on both sides of the toilet.
- The height of the wash basin(s) is 86cm.
- The wash basin(s) tap type is push.
- Lighting levels are moderate to good.
- This toilet is shown photographs 1 to 4. There are similar toilets on other floors, but with a drop handrail in the ambulant cubicle as seen in photograph 5.
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Toilet Facilities 2
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- The female toilet is located to the rear right of the main lobby on level L0.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 22m from the main entrance.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is available.
- There are horizontal wall mounted rails available on both sides of the toilet.
- There are vertical wall mounted rails on both sides of the toilet.
- The height of the wash basin(s) is 86cm.
- The wash basin(s) tap type is push.
- Lighting levels are moderate to good.
- This toilet is shown photographs 6 to 9. There are similar toilets on other floors, with similar ambulant cubicle as seen in photograph 10.
Emergency Evacuation Information
- Information on Evacuation from University Buildings View
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Information on Refuge Alerters
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- This building has refuge alerters.
- Refuge Alerter communication system is designed to summon assistance in the event of a fire evacuation, from University buildings which provide disabled access to upper floors via a lift.
- All Refuge Points have been provided with details on how to operate the communication system when assistance is required. Designated Refuge Point directional signage has been install throughout the building to direct you to these refuges.
- The refuge alerters in this building are located in/at; in stairwell 1 on levels L1, L2 and L3.