Access Guide
Introduction
- Queen Margaret residence provides ensuite, self-catered accommodation mainly to undergraduate students. The 391 self-contained flats contain single study ensuite bedrooms and a common dining/kitchen area.
- There is a common room lounge with Wi-Fi access and computer cluster and laundry facilities.
Opening Times (Central Services Building Reception)
- Monday 08:00 - 18:00.
- Tuesday 08:00 - 18:00.
- Wednesday 08:00 - 18:00.
- Thursday 08:00 - 18:00.
- Friday 08:00 - 18:00.
- Saturday Closed.
- Sunday Closed.
Getting Here (Queen Margaret Residences)
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By Road
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- From the M8 and the Gilmorehill Campus, take the A82 Great Western Road west.
After the Botanic Gardens on the right, at the next traffic lights turn right into Kirklee Road.
After 0.2 miles turn left into Bellshaugh Road.
After 0.2 miles turn left into Bellshaugh Court and the Queen Margaret Residences. The reception office is on the right. - Free parking is available in Blue Badge and standard bays.
- From the M8 and the Gilmorehill Campus, take the A82 Great Western Road west.
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By Bus
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- The nearest bus stop is on Clevedon Road, Winton Drive stop, approximately 400m walk from the reception via Clevedon Gardens.
Buses that operate here include the First Buses 11 service or the McGills Buses M4.
Alternatively the First Buses SimpliCITY services 6, 6A, 6B stop on the Great Western Road by Kirklee Road, 600m walk from the reception via Kirklee Road.
- The nearest bus stop is on Clevedon Road, Winton Drive stop, approximately 400m walk from the reception via Clevedon Gardens.
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By Train
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- The nearest railway station is Hyndland which is located about 1.7km away. The station has step free access to platforms, a ramp for train access, accessible booking office and ticket machines and induction loop.
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Useful Links
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- For details of bus services in and around Glasgow.
- To view the web page described above click here (opens in new tab).
- For details of First Group bus services.
- To view the web page described above click here (opens in new tab).
- For details of train services, Hyndland Station services and facilities.
- To view the web page described above click here (opens in new tab).
Useful Information
- To see more information on Disability Service please click here (opens new tab).
- Telephone Number: 0141 330 5497/5121.
- Email: [email protected].
- The service is based at 65 Southpark Avenue, Glasgow, G12 8LE. Opening hours are Monday to Friday 09:00 to 17:00.
- To see more information on Student Services Enquiry Team please click here (opens new tab).
- Telephone Number: 0141 330 7000.
- Email: https://www.gla.ac.uk/myglasgow/students/contact/.
- The Student Services Enquiry Team is located at Level 2, The Fraser Building, 65 Hillhead Street, Glasgow, G12 8QF. The office is open 09:00 to 17:30 Monday to Friday, except Wednesday when it opens 09:30.
- To see more information on Accommodation Services please click here (opens new tab).
- Telephone Number: 0141 330 4743.
- Email: [email protected].
- For face to face enquiries please contact The Student Services Enquiry Team is located at Level 2, The Fraser Building, 65 Hillhead Street, Glasgow, G12 8QF. The accommodation office opening hours are 09:00 to 17:00 Monday to 17:00.
- To see more information on Student Representative Council (SRC) please click here (opens new tab).
- Telephone Number: 0141 330 5360.
- Email: [email protected].
- The student representative council is based at the McIntyre Building, University Avenue, Glasgow, G12 8QQ. The welcome point is open Monday from 09:30 to 17:00, Tuesday to Thursday from 09:00 to 17:00 and Friday from 09:00 to 16:00.
- Disability awareness training is available for all staff through the Staff Development Service. Other training relating to specific areas of disability awareness, such as curriculum development or a specialised software package is provided from Learning and Teaching Centre, IT Services, and the Student Disability Service.
- There is a dog toileting area next to the Library Building on Hillhead Street, located on the link path to the right hand side of the Library to Bute Gardens.
Site/Campus Car Park
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Car Park
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- The car park is located adjacent to the accommodation blocks.
- The nearest building(s) to this car park is/are the accommodation blocks.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is tarmac and block paving.
- Designated Blue Badge parking bays are available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 3 designated Blue Badge parking bay(s) within this car park.
- The dimensions of the designated parking bay(s) are 260cm x 585cm (8ft 6in x 19ft 2in).
- The dimensions of the designated bays do not vary in size.
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Charges and Restrictions
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- This car park can be used by visitors and permit holders.
- There are no parking charges that apply on the day.
- Signs are not provided to give information on parking charges/restrictions.
- To see more information on parking policies please click here (opens new tab).
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Drop Off Point
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- There is not a designated drop off point in this car park.
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Car Park Access
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- There is sloped access to the car park from the accommodation blocks and Central Services Building.
- This car park is not clearly signposted from the buildings.
- The nearest designated bay is 5m (5yd 1ft) from the accommodation blocks 6, 7 and 8 entrances.
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Comments
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- There is a Blue Badge bay outside each of blocks 6, 7 and 8.
Outside Access (Accommodation Entrance)
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Entrance
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- This information is for the entrance located at the front of each block.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 135cm (4ft 5in).
- A key fob is required for access at this entrance.
- The height of the card reader/lock is 126cm (4ft 2in).
- There is not a canopy or recess which provides weather protection at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 86cm (2ft 10in).
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- There is a ramp/slope at this entrance.
- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is slight.
Outside Access (Winton Drive Blocks Entrance)
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Entrance
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- This information is for the entrance located at the front of Block 28.
- There is ramped/sloped or stepped access at this entrance.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 145cm (4ft 9in).
- A key fob is required for access at this entrance.
- The height of the card reader/lock is 116cm (3ft 10in).
- There is not a canopy or recess which provides weather protection at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 84cm (2ft 9in).
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- There is a ramp/slope at this entrance.
- The ramp/slope is located in front of the entrance.
- The ramp/slope does bypass the step(s).
- The ramp/slope gradient is steep.
- The ramp is permanent.
- There is not a level landing at the top of the ramp.
- The ramp does not have handrails.
- The width of the ramp is 122cm (4ft).
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Step(s)
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- There is a / are step(s) at this entrance.
- The step(s) is / are located to the right as you face the entrance.
- There is / are 8 step(s) to access the entrance.
- There is not tactile paving at the top and bottom of the step(s).
- The step(s) is / are not clearly marked.
- The step(s) is / are medium height (11cm - 17cm).
- The steps do have handrails.
- The handrails are on both sides.
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Comments
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- The entrance to Block 30 is similar.
Inside Access (Accommodation)
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- The lighting levels are varied.
Accommodation
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Location of Accessible Accommodation
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- The establishment provides 6 accessible room(s) with ensuite facilities and/or separate accessible bathroom.
- This information refers to room 4, flat 6B.
- The accessible facilities are located in flats 6B, 7B and 8B.
- There is level access from an accessible entrance.
- The room number viewed was 4.
- The width of the door to the room is 86cm (2ft 10in).
- The dimensions of the clear floor space are 205cm x 250cm (6ft 9in x 8ft 2in).
- The bed is 45cm high.
- The measurement between the bed base and floor is 25cm (10in).
- Light switches are within 120cm (4ft) from floor level.
- There is not a functional emergency alarm in the room.
- It is out of reach (higher than 10cm (4") from floor).
- Other accessible facilities available in the bedroom are a power assisted door.
- Other accessible facilities available in the accommodation are a lowered sink, adjustable height worktop and hob, lowered oven, lowered dining table, push pad automatic door to kitchen.
- Assistance dogs are welcome to stay with residents in accessible accommodation.
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Accessible Bathroom
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- The information relates to the ensuite.
- The dimensions of the bathroom are 202cm x 192cm (6ft 8in x 6ft 4in).
- The door opens outwards.
- The width of the door to the bathroom is 87cm.
- The door may be difficult to open.
- There is not a functional emergency alarm in the bathroom.
- It is out of reach (higher than 10cm (4") from floor).
- The door is locked by a twist lock.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is not a toilet roll holder.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The height of the wash basin is 74cm (2ft 5in).
- There is a mixer tap.
- The tap type is lever.
- There is a lateral transfer space.
- The measurement of lateral transfer space is 100cm (3ft 3in).
- As you face the toilet pan the transfer space is on the right.
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- Wall mounted grab rails are available for the toilet.
- As you face the toilet pan the wall mounted grab rails are on both sides.
- There are mirrors.
- The mirrors are not placed at a lower level or at an angle for ease of use.
- Disposal facilities are not available.
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Bath and Shower
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- There is not a bath.
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Wheel In Shower
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- There is a wheel in shower.
- The shower head height is adjustable.
- The type of shower controls used are twist/turn.
- The shower seat is flip-down.
- The shower seat height is 48cm (1ft 7in).
- There are handrails available for the shower.
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Colour contrast and lighting in accessible rooms
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- The colour contrast between the external room door and wall is high.
- The colour contrast between the walls and floor is high.
- The colour contrast between the internal room door and wall is high.
- The colour contrast between external ensuite / bathroom door and wall is medium.
- The lighting levels are moderate to good.
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Colour contrast and lighting in accessible bathroom
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- The colour contrast between the internal bathroom door and wall is medium.
- The colour contrast between the walls and floor in the bathroom is high.
- The colour contrast between the dropdown rails and wall is low.
- The colour contrast between the grab rails and wall is low.
- Lighting levels are good.
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Auxiliary Aids - General
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- Some of the rooms have auxiliary aids for people with sensory impairments.
- Available auxiliary aids include flashing alarms and vibrating pillows.
- Flashing fire alarms are in rooms.
- Vibrating fire alarms are available on request.
- The accommodation does not provide other auxiliary aids for people with mobility impairments.
- Assistance dogs are welcome to stay with residents in standard rooms.
- There is / are 6 accessible room(s) with a wheel in shower.
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Ground Floor Rooms
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- Ground floor rooms do have level access.
- None of these rooms are accessed by platform lift.
- Adjoining rooms are not available.
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Standard Rooms on Other Floors
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- There are standard rooms on other floors.
- The other floors cannot be accessed by lift.
- Adjoining rooms are not available.
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Comments
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- There is a shallow step into the ensuite bathrooms in standard rooms.
Other Floors (Accommodation)
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Steps
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- The floors which are accessible by stairs are G, 1, 2 and 3.
- The stairs are located in the entrance lobbies of accommodation blocks.
- The stairs are approximately 2m from the main entrance.
- There are 15+ steps between floors.
- There are manual, heavy, single doors to access the stairwell on all floors.
- The lighting levels are medium.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- There are similar staircase in every block.
Outside Access (Central Services Building Entrance)
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Entrance
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- This information is for the entrance located at the front of the Central Services Building.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a canopy or recess which provides weather protection at this entrance.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are push pad activated.
- The door(s) is / are double (with one leaf locked).
- The width of the door opening is 81cm (2ft 8in).
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Second Set of Doors
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- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- The door(s) is / are push pad activated.
- The door(s) is / are double (with one leaf locked).
- The width of the door opening is 79cm (2ft 7in).
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Ramp/Slope
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- There is a ramp/slope at this entrance.
- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is slight.
Reception (Central Services)
- The Central Services Reception is located on the left as you enter the Central Services Building.
- The desk is 3m (3yd 10in) from the Central Services Building Entrance.
- The reception area is clearly visible from the entrance.
- There is step free access to this reception area.
- The lighting levels in the reception area are bright.
- The reception desk/counter is high (110cm+).
- There is a low section of the counter (76cm or below) available.
- There is not a clear knee recess beneath the low/lowered counter.
- The desk is staffed.
- There is not a hearing assistance system.
Inside Access (Central Services)
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- The lighting levels are adjustable.
The Lounge
- The lounge is located beyond the reception in the central services building. There is level access from the main entrance into the lounge.
- The lounge is used as a common room with easy chairs, booth seating, table tennis and pool table, flat screen television, DVD player and Play Station. There are also open access computers. It is a multi-function room and may be booked by students for private functions.
- The lounge is split level with steps and a ramp up to the table tennis and pool. There are fixed chairs, sofas and easy chairs and some movable tables (70cm high).
Level Change (The Lounge Games Area)
- There is a ramp/slope to access this area/service.
- The ramp/slope does bypass the step(s).
- The ramp/slope is located to the rear right of the lounge.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on the right going up the ramp.
- The width of the ramp/slope is 116cm (3ft 10in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the rear left of the lounge.
- There is/are 2 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the right going up the step(s).
Toilet with Adaptations (Central Services)
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Location and Access
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- This accessible toilet is located to the rear of the Central Services Building reception.
- This accessible toilet is approximately 15m (16yd 1ft) from the Central Services Building entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 86cm (2ft 10in).
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 177cm x 201cm (5ft 10in x 6ft 7in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 105cm (3ft 5in).
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is low.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is low.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and general waste (with lid) disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- The toilet has a backrest and a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 105cm (3ft 5in).
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 82cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 123cm.
- The contrast between the towel dispenser and the wall is high.
- There is not a hand dryer.
Standard Toilet(s) (Central Services)
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Toilet Facilities
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- The female and male toilets are located past the Central Services Reception on the left.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 15m from the Central Services Building entrance.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 78cm.
- The wash basin(s) tap type is twist/turn.
- Lighting levels are good.