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Small Animal Hospital

University of Glasgow, Garscube Estate, Bearsden Road, Glasgow, G61 1QH

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Access Guide

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COVID-19 Information (University of Glasgow)

Introduction

  • Services / facilities within the building include an emergency consulting room, consultation rooms, cat waiting room, first aid room, Oncology, Pharmacy, Hydrotherapy, treatment area, public cafe area, student area, meeting rooms and administration offices.
  • Weipers Centre Equine Hospital link (new tab) - click here.

Opening Times (Referral Cases)

  • Monday 08:30 - 18:00.
  • Tuesday 08:30 - 18:00.
  • Wednesday 08:30 - 18:00.
  • Thursday 08:30 - 18:00.
  • Friday 08:30 - 18:00.
  • Saturday 09:00 - 12:30.
  • Sunday Closed.
  • Comments View
    • Outside of the listed opening hours, the centre operates a 24 hour referral service.

Getting Here (Garscube Campus)

  • By Road View
    • The University of Glasgow Garscube Campus is located to the north west of Glasgow city centre. It is divided in two by the River Kelvin with West of Scotland Science Park to the East and Garscube Estate to the West.
      From Carlisle and the south, exit M74 on to the M73, joining the M8 at the Old Monkland junction. Take J16 A804 then A81 north toward Bearsden. The campus is about 4 miles north west.
      From the west, the Erskine Bridge and the Airport, from the M8, take J25 A739 for the Clyde Tunnel and continue north, via Anniesland. The campus is about 4miles north.
      Other routes serving the University include the Great Western Road A82, about 1 mile south of the campus via the A739.
    • Car parking at the University Campuses is limited and a Vehicle Management and Enforcement Scheme is in operation.
      There is free parking on the West of Scotland Science Park.
      There is permit holders only parking on the Garscube Estate.
      There are designated bays for disabled staff, students and visitors across the campus car parks. Please see University of Glasgow parking notes for further details.
  • By Bus View
    • Buchanan bus station is the main bus terminus in Glasgow for inter city coach services.
      First Group buses service 15 links the city centre and the main Gilmorehill Campus with the Garscube Campus. The Henderland Road stop on the A739 Switchback Road is the nearest stop to the west of the campus. Other services include the 118 and the SimpliCITY 6B.
      First Groups buses SimpliCITY services 60 and 60A links the city centre and the east side of the campus. The Science Park stop on the A81 Maryhill Road is closest. Alternatively, the Garscube Bridge stop links to the west side of the campus. Other services include 17, A1, X10 and X10A.
  • By Train View
    • The nearest train station to the west side of the campus is Westerton to the west of the campus approximately 0.7 miles away (15-18 minutes) via Henderland Road. There is step free access throughout the station via lifts and ramp access for trains. There is an induction loop at the booking office.
      The nearest train station to the east of the campus is Maryhill approximately 0.7 miles away (15 - 18 minutes) via Maryhill Road to the Acre Road roundabout. There is ramped access to the platforms but no accessible ticket office or ticket machines. There is no portable ramp access to trains. There is an induction loop at the booking office.
  • Useful Links View

Useful Information

Building Parking

  • The building does have its own dedicated parking.
  • Building Car Park View
    • The car park can be used by anybody.
    • There are no parking charges that apply on the day.
    • The car park is located in front of the building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • Designated Blue Badge parking bays are available.
    • There is/are 4 designated parking bay(s) within the car park.
    • The Blue Badge bay(s) is/are clearly marked.
    • The dimensions of the designated parking bay(s) are 400cm x 550cm (13ft 1in x 18ft 1in).
    • The dimensions of the designated bays do not vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • The nearest designated bay is 26m (28yd 1ft) from the main entrance.
    • The route from the car park to the building is accessible to a wheelchair user.
    • The dropped kerb between the car park and the building does not have tactile paving.
    • The car park surface is tarmac and block paving.
  • Site/Campus Car Parks View
    • There is a site/campus car park for staff, students and visitors within approximately 200m.
    • The name of the car park is the South Car Park.
    • The car park is located on the main service road by the playing fields.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking View
    • Clearly signed and/or standard marked parking bays are available.
    • The dimensions of the standard marked parking bays are 238cm x 550cm (7ft 10in x 18ft 1in).
  • Drop Off Point View
    • There is a designated drop off point.
    • There is a dropped kerb from the drop off point.
    • The drop off point is located in front of the main entrance.
    • The dropped kerb does not have tactile paving.
  • Comments View
    • If not in a Blue Badge bay, please park in bays marked "C". Number plates must be registered with reception.

Site/Campus Car Park (South Car Park)

  • Car Park View
    • The car park is located on the main service road by the playing fields.
    • The nearest building(s) to this car park is/are Small Animal Hospital / Wolfson Wohl Translational Cancer Research Centre.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • Designated Blue Badge parking bays are not available.
  • Charges and Restrictions View
    • This car park can be used by anybody.
    • There are no parking charges that apply on the day.
    • Signs are provided to give information on parking charges/restrictions.
    • Signs are clearly presented.
  • Drop Off Point View
    • There is not a designated drop off point in this car park.
  • Car Park Access View
    • There is sloped access to the car park from the buildings.
    • This car park is not clearly signposted from the Small Animal Hospital.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are double (with one leaf locked).
    • The door(s) is / are heavy.
    • The width of the door opening is 87cm (2ft 10in).
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Second Set of Doors View
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are double.
    • The door(s) is / are heavy.
    • The width of the door opening is 174cm (5ft 9in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope gradient is slight.

Outside Access (Accessible / Out of Hours Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building to the right of the main entrance.
    • There is step free access at this entrance.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 112cm (3ft 8in).
    • There is an intercom.
    • The height of the intercom is 90cm (2ft 11in).
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are push pad activated.
    • The door(s) is / are single.
    • The width of the door opening is 89cm (2ft 11in).
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Reception (Main Reception)

  • The main reception is located directly ahead as you enter.
  • The desk is 15m (16yd 1ft) from the main entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are medium.
  • The reception desk/counter is medium height (77cm - 109cm).
  • There is a low section of the counter (76cm or below) available.
  • There is a clear knee recess beneath the low/lowered counter.
  • The desk is staffed.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is not signed.
  • Staff are trained to use the hearing system.

Counter (Pharmacy)

  • The desk is 18m (19yd 2ft) from the accessible entrance.
  • The pharmacy is located to the left as you enter.
  • The counter is clearly visible from the entrance.
  • There is step free access to this counter.
  • The lighting levels in this area are good.
  • The reception counter is medium height (77cm - 109cm).
  • There is not a low section of the counter (76cm or below) available.
  • The desk is not staffed.
  • There is a bell to attract attention.
  • The bell is not at a suitable height for a wheelchair user.
  • There is not a hearing assistance system.

Counter (Accounts Desk)

  • The desk is 35m (38yd 10in) from the accessible entrance.
  • Accounts Desk is located toward the rear of the ground floor.
  • Clear signage for the counter is visible from the entrance.
  • There is step free access to this counter.
  • The lighting levels in this area are good.
  • The reception counter is medium height (77cm - 109cm).
  • There is a low section of the counter (76cm or below) available.
  • There is a clear knee recess beneath the low/lowered counter.
  • The desk is not staffed.
  • There is a bell to attract attention.
  • The bell is at a suitable height for a wheelchair user.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is not signed.
  • Staff are trained to use the hearing system.

Getting Around

  • Access View
    • There is step free access throughout the building via lift(s).
    • There are not doors in corridors which have to be opened manually.
  • Getting Around View
    • There is clear signage for building facilities/areas in the foyer/reception area.
    • There is clearly written directional signage at key points of circulation routes.
    • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • This building does not play background music.
    • There is not a hearing assistance system.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G and 1.
    • The stairs are located to the left as you enter.
    • The stairs are approximately 20m from the accessible entrance.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are not clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Lift

  • There is a lift for public use.
  • The lift is located to the left as you enter past the main reception.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G and 1.
  • Wall mounted information boards are not provided at lift landings.
  • The weight limit for the lift is 630kg.
  • The lift is approximately 38m (41yd 1ft) from the accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 108cm x 140cm (3ft 7in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does not have a hearing enhancement system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is medium.

Eating and Drinking (Client Waiting Area)

  • Location and Access View
    • The following information is for the self-service area.
    • The self-service area is located on the first floor.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • Staff cannot bring food and/or drinks to tables.
    • The type of food served here is drinks and snacks from vending machines.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are not available.
    • This area does not play background music.
  • Self-Service Counter(s) View
    • Vending machine controls and coin slots vary between 98cm and 135cm.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • There are also coffee tables, high tables and sofas.
    • The surface height of the lowest table is 34cm.
    • The surface height of the highest table is 76cm.
    • Some tables are permanently fixed.
    • No chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • The type of flooring in this area is carpet.
    • The lighting levels are moderate to good.

Accessible Toilet(s)

  • Location and Access View
    • This accessible toilet is located to the left as you enter, to the left of the main reception.
    • This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.
    • There is step-free access to the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 87cm (2ft 10in).
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 211cm x 199cm (6ft 11in x 6ft 6in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on both sides.
    • The lateral transfer space on the left is 86cm.
    • The lateral transfer space on the right is 85cm.
    • The transfer space is obstructed by a female sanitary bin and a waste disposal bin.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There are dropdown rails on both sides of the toilet.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with no lid) disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is good.
    • There is a toilet roll holder.
    • The toilet roll holder is on the dropdown rail.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 57cm (1ft 10in).
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 78cm (2ft 7in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 108cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is poor.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 93cm.

Standard Toilet(s)

  • Toilet Facilities View
    • The female and male toilets are located at the rear of the building.
    • There is step-free access to the toilet(s).
    • The standard toilet(s) is/are approximately 60m from the accessible entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 83cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are moderate to good.

Emergency Evacuation Information