Access Guide
Opening Times
- Monday 09:00 - 16:30.
- Tuesday 09:00 - 16:30.
- Wednesday 09:00 - 16:30.
- Thursday 09:00 - 16:30.
- Friday 09:00 - 16:30.
- Saturday Closed.
- Sunday Closed.
Location
- The venue is situated outside the centre of the city.
- This venue is situated in Canterbury.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Canterbury West.
- There is a bus stop within 150m (164yds) of the venue.
Parking (Estates Department)
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park is located in front of the Estates - Main Reception Building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 1 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 360cm x 510cm (11ft 10in x 16ft 9in).
- Designated parking bays are clearly marked.
- The nearest Blue Badge bay is 60m (65yd 1ft) from the Design and Print Centre main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) automatically (towards you).
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Second set of doors
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- The automatic doors are push pad activated.
- The door(s) is / are single (with a locked extension leaf).
- The width of the door opening is 95cm (3ft 1in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in front of the entrance.
- The ramp/slope is easy.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
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Comments
View
- Although the ramp does not have a level landing, it is overcome by the automatic door so wheelchair users can pass straight into the building.
Reception
- The desk/counter is 2m (2yd 7in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The lighting levels are bright.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The desk/counter is not staffed.
- There is not a hearing assistance system.
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Comments
View
- There is a bell to call for attention on the high section of the counter.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- The lighting levels are varied.
- Motorised scooters are allowed in public parts of the venue.
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Comments
View
- Customers remain in the small area between the entrance and the reception desk.
Accessible Toilet
- The nearest accessible toilet is in the foyer of the Estates - Main Reception Building, about 50m away.
Standard Toilet(s)
- The accessible toilet in the foyer of the Estates - Main Reception Building, about 50m away, is available to visitors.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.