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Gulbenkian Cinema

University of Kent, Canterbury, Kent, CT2 7NB

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Access Guide

Show Easy Read

Introduction

Opening Times (Booking Office)

  • Monday 10:00 - 19:00.
  • Tuesday 10:00 - 19:00.
  • Wednesday 10:00 - 19:00.
  • Thursday 10:00 - 19:00.
  • Friday 10:00 - 19:00.
  • Saturday 10:00 - 19:00.
  • Sunday 12:30 - 19:00.
  • Comments View
    • The booking office always opens one hour before curtain up, except for bank holidays.

Location

  • The venue is situated outside the centre of the city.
  • This venue is situated in Canterbury.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Canterbury West.
  • There is a bus stop within 150m (164yds) of the venue.

Parking (Central Visitor Car Park)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located on the opposite side of the building from the main entrance.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 4 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 350cm x 470cm (11ft 6in x 15ft 5in).
    • The nearest Blue Badge bay is 100m (109yd 1ft) from the main entrance.
    • The furthest Blue Badge bay is 110m (120yd 11in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
    • There is a designated drop off point.
    • The drop off point is located at the rear of the Colyer-Fergusson building next to the footpath.
    • There is a dropped kerb from the drop off point.
    • There is not tactile paving on the dropped kerb.

Outside Access (Main Entrance)

  • This information is for the entrance located under the covered area at the front of the building.
  • There is level access into the venue.
  • The main door(s) open(s) automatically.
  • Second set of doors View
    • The automatic doors are push pad activated.
    • The door(s) is / are double.
    • The width of the door opening is 142cm (4ft 8in).
  • Comments View
    • There is also a similar entrance with level access and automatic double doors at the side of the building, facing the Templeman Library (photograph 4).

Entrance (Colyer-Fergusson / Gulbenkian Link)

  • Entrance View
    • This information is for the entrance located linking the foyers of the Gulbenkian with the Colyer-Fergusson buildings.
    • There is step free access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are single.
    • The door(s) is / are permanently held open.
    • The width of the door opening is 84cm (2ft 9in).
  • Comments View
    • This entrance is part of a folding glazed screen, which may be opened fully to connect the two spaces.

Reception (Box Office)

  • The desk/counter is 8m (8yd 2ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The lighting levels are bright.
  • The desk/counter is low (76cm or lower).
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • There is a portable loop at the cafe counter and an infrared system in the cinema.
  • This venue does not play background music.
  • The lighting levels are varied.
  • Motorised scooters are allowed in public parts of the venue.

Cinema

  • The cinema has 1 screens.
  • All screens have level access.
  • Seating and additional access information View
    • There are designated spaces for wheelchair users.
    • Designated spaces are situated at the front of the cinema.
    • Wheelchairs may be left with the patron.
    • A companion may sit near you.
    • Companions sit next to the patron.
    • It is 4m (4yd 1ft) from the foyer to the accessible toilet.
    • It is 14m (15yd 11in) from the accessible toilet to the furthest screen.
    • This venue does have audio description.
    • There is a hearing assistance system.
    • The hearing system is infrared.
    • Staff are trained to use the system.
    • A deposit is required for the sound enhancement system.
    • Subtitles are available.
    • Concessions are not available.
    • Assistance dogs are allowed in the cinema.
  • Comments View
    • There are automatic doors operated by push pad to enter the cinema.
    • The venue's programme includes films with subtitles, including regular screenings every Tuesday evening.
    • Headsets are available for hearing impaired guests and also for the audio description service.
    • The Gulbenkian website includes a seating plan showing the best locations for the audio description headsets.
    • A £5 deposit is required for the loan of the headsets.
    • Wheelchairs are available to borrow from the Estates Department by prior arrangement.
    • Customers requiring the wheelchair seating spaces are requested to book by telephone or in person.
    • The cinema space is also used as a lecture theatre during the day.
    • There is level access by the Colyer Fergusson lift to the first floor for the upper entrance at the rear of the cinema but there is no designated space for wheelchair users at this level.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 15m (16yd 1ft) from the main entrance.
    • This accessible toilet is located at the rear of the cafe, to the right of the counter as you enter.
    • There is an additional, larger, accessible toilet in the foyer of the Colyer-Fergusson building which is connected to the Gulbenkian foyer.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 130cm x 210cm (4ft 3in x 6ft 11in).
    • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is not a lateral transfer space.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary, non-infectious waste and open waste paper bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 124cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 103cm.
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • There are baby change facilities located within the accessible toilet.
    • The height of the baby change bench when extended is 90cm.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not generally on duty.
  • Staff are not Text Relay aware.
  • Plastic cups are available.
  • Plastic cutlery is available.
  • Drinking straws are available on request.
  • Children are welcomed at the venue.