Skip to main content

Liberty Quays

Blake Avenue, Medway, Kent, ME7 1FL

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

  • Comments View
    • The accommodation at Liberty Quays is in 4 separate buildings.
    • It is managed by the Liberty Living company.
    • Although the buildings have names, and are shown by their names on the street signs and maps, they are more usually known by residents by the block numbers.
    • Formidable - Building S1 - BLocks 1-4, facing Pier Road, contains the reception, laundry and common room for S1 and S2, residents are mainly first year students.
    • Victorious - Building S2 - Blocks 5 - 6, the accommodation is above the shops on the retail plaza.
    • Triumph - Building L1 - Blocks 7 - 10, contains the reception, laundry and common room for L1 and L2, located at the rear of Block S1 with the main entrance off Blake Avenue.
    • Pioneer - Building L2 - Blocks 11 and 12, main entrance off Pearl Lane.

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Gillingham.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest National Rail station is Gillingham.
  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does not have its own car park.
  • Public Car Parks. View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Retail Plaza parking.
    • The car park is located off Blake avenue, near to the Subway and other shops.
  • On Street Parking and Drop-off Details. View
    • On street marked Blue Badge bays are available.
    • The dimensions of the marked Blue Badge bays are 360cm x 600cm (11ft 10in x 19ft 8in).
    • On street Blue Badge parking is located off Blake Avenue at the rear of S1 and opposite the reception to L1.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is not a designated drop off point.
  • Comments View
    • There is no parking for residents on site.
    • The car park for the shops is limited to 2 hour maximum stay.

Outside Access (S1 Main Entrance)

  • Entrance View
    • This information is for the entrance located facing Pier Road.
    • There is ramped/sloped or stepped access at this entrance.
    • The intercom is in a suitable position to allow wheelchair users to gain access.
    • A key fob is required for access at this entrance.
    • The card reader/lock is in a suitable position to allow wheelchair users to gain access.
    • The main door(s) open(s) automatically (away from you).
    • The door(s) is / are double.
    • The width of the door opening is 157cm (5ft 2in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located to the left of the entrance leading to the left hand doors.
    • The ramp or slope does bypass the step(s).
    • The ramp/slope gradient is easy.
    • The ramp is permanent.
    • There is a level landing at the top of the ramp.
    • The ramp does not have handrails.
  • Step(s) View
    • There is a / are step(s) at this entrance.
    • The step(s) is / are located in front of the entrance.
    • There is / are 2 step(s) to access the entrance.
    • There is tactile paving at the top and bottom of the step(s).
    • The step(s) is / are not clearly marked.
    • The step(s) is / are medium (11cm - 17cm).
    • The steps do not have handrails.
  • Comments View
    • This is the main entrance for blocks 1 - 4.
    • The block entrances are off the internal courtyard.

Reception (S1)

  • The desk/counter is 7m (7yd 1ft) from the main entrance, to the left of the main entrance foyer as you enter.
  • There is level access to the desk/counter from the entrance.
  • The lighting levels are medium.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The desk/counter is staffed.
  • There is not a hearing assistance system.
  • Comments View
    • This reception serves blocks 1 - 6.
  • Opening Times View
    • Monday 09:00 - 17:00.
    • Tuesday 09:00 - 17:00.
    • Wednesday 09:00 - 17:00.
    • Thursday 09:00 - 17:00.
    • Friday 09:00 - 17:00.
    • Saturday Closed.
    • Sunday Closed.

Inside Access (S1)

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • The lighting levels are varied.
  • Motorised scooters are allowed in public parts of the venue.
  • Comments View
    • Photographs 2 and 3 show the common room.
    • Photograph 4 shows the student launderette where there are washing machines and dryers within reach for a wheelchair user.

Level Change (Common Room and Laundry S1)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in the entrance foyer, to the right after the main entrance, opposite S1 reception.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • The ramp does not have handrails.

Other Floors (S1 Entrance Foyer)

  • Steps View
    • The floors which are accessible by stairs are Foyer - Courtyard.
    • The stairs are located ahead from the S1 entrance.
    • The stairs are approximately 15m from the S1 main entrance.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Lift (S1 Entrance Foyer)

  • There is a lift for public use.
  • The lift is located at the rear of the entrance foyer, to the right of the stairs.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are Foyer - Courtyard.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 15m (16yd 1ft) from the main entrance.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 89cm (2ft 11in).
  • The lift door is manual, heavy and opens outwards.
  • The dimensions of the lift are 105cm x 150cm (3ft 5in x 4ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The lift does not have a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is bright.
  • Comments View
    • This lift overcomes the steps leading up to the central courtyard, where the entrances to the accommodation blocks are located.

Entrance (S1 Entrance Foyer to Courtyard)

  • Entrance View
    • This information is for the entrance located from the upper level of S1 foyer to the courtyard.
    • There is step free access at this entrance, via lift.
    • The main door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 160cm (5ft 3in).
  • Comments View
    • There is also a single automatic door 100cm wide.

Accessible Toilet (S1)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 17m (18yd 1ft) from the main entrance.
    • This accessible toilet is located at the rear of the entrance foyer, to the right of the lift.
    • There is a second accessible toilet facing this one (photographs 3 and 4), which has the transfer space on the left and a grab rail fitted on the right. The alarm cord is also tied up.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door is light.
    • The dimensions of the accessible toilet are 145cm x 225cm (4ft 9in x 7ft 5in).
    • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and open waste paper bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are not available.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is poor.
    • The contrast between the external door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are medium.

Outside Access (Block 1 Entrance)

  • This information is for the entrance located off the S1 building central courtyard.
  • There is level access into the venue.
  • The main door(s) open(s) automatically (away from you).
  • The door(s) is / are single.
  • The width of the door opening is 108cm (3ft 7in).
  • Comments View
    • There are similar entrances with manual doors to all blocks.

Other Floors (Block 1)

  • Steps View
    • The floors which are accessible by stairs are 1-2-3-4-5.
    • The stairs are located off the block 1 foyer.
    • The stairs are approximately 4m from the block 1 entrance.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • There are similar stairs in all other blocks.

Lift (Block 1)

  • There is a lift for public use.
  • The lift is located just inside the Block 1 entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 1-2-3-4-5.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 4m (4yd 1ft) from the Block 1 entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 106cm x 133cm (3ft 6in x 4ft 4in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does not have a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is medium.

Accommodation

  • Location of Accessible Accommodation View
    • The establishment provides 27 accessible accommodation facilities with an ensuite and/or separate accessible bathroom.
    • The accessible facilities are located in S1, S2 and L2.
    • There is level access from an accessible entrance.
    • This is by lift.
    • The room number viewed was 119.
    • The width of the door to the room is 86cm (2ft 10in).
    • The dimensions of the clear floor space are 200cm x 300cm (6ft 7in x 9ft 10in).
    • The bed is 60cm (1ft 12in) high.
    • The measurement between the bed base and floor is 5cm (2in).
    • Light switches are within 120cm (4ft) from floor level.
    • There is not a functional emergency alarm in the room.
    • It is tied up and out of reach (higher than 10cm (4") from floor).
    • Other accessible facilities available in the accommodation are an accessible kitchen with lowered, 73cm high surfaces and an accessible oven.
    • Assistance dogs are welcome to stay with residents in accessible accommodation.
  • Accessible Bathroom View
    • The information relates to the ensuite.
    • The dimensions of the bathroom are 200cm x 250cm (6ft 7in x 8ft 2in).
    • The door opens outwards.
    • The width of the door to the bathroom is 80cm (2ft 7in).
    • The door weight is light.
    • There is not a functional emergency alarm in the bathroom.
    • It is tied up and out of reach (higher than 10cm (4") from floor).
    • The door is locked by a twist lock.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a toilet roll holder.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The height of the wash basin is 73cm (2ft 5in).
    • There is a mixer tap.
    • The tap type is lever.
    • There is a lateral transfer space.
    • The measurement of lateral transfer space is 93cm (3ft 1in).
    • As you face the toilet pan the transfer space is on the left.
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • Wall mounted grab rails are available.
    • As you face the toilet pan the wall mounted grab rails are on the right.
    • There are mirrors.
    • The mirrors are placed at a lower level or at an angle for ease of use.
    • Disposal facilities are not available.
  • Wheel In Shower View
    • There is a wheel in shower.
    • The shower head height is adjustable.
    • The type of shower controls used are lever.
    • The shower seat is flip down.
    • The shower seat height is 51cm (1ft 8in).
    • There are handrails available.
  • Colour contrast and lighting in accessible rooms View
    • The colour contrast between the external room door and wall is poor.
    • The colour contrast between the walls and floor is good.
    • The colour contrast between the internal room door and wall is poor.
    • The colour contrast between external ensuite / bathroom door and wall is poor.
    • The lighting levels are medium.
  • Colour contrast and lighting in accessible bathroom View
    • The colour contrast between the internal bathroom door and wall is poor.
    • The colour contrast between the walls and floor in the bathroom is poor.
    • The colour contrast between the drop down rails and wall is poor.
    • The colour contrast between the grab rails and wall is poor.
    • Lighting levels are bright.
  • Auxiliary Aids - General View
    • Some of the rooms have auxiliary aids for people with sensory impairments.
    • Available auxiliary aids include flashing alarms and vibrating pillows.
    • Vibrating fire alarms are available on request.
    • The accommodation does not provide other auxiliary aids for people with mobility impairments.
    • Assistance dogs are welcome to stay with residents in standard rooms.
    • There is / are 27 accessible room(s) with a wheel in shower.
  • Ground Floor Rooms View
    • Ground floor rooms do have level access.
    • Some of these rooms are accessed by platform lift.
    • Rooms are located in S1, S2, L1 and L2.
    • Adjoining rooms are not available.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors can be accessed by lift.
    • There is level access to standard rooms on other floors.
    • Adjoining rooms are not available.
  • Comments View
    • All accessible rooms are studio flats.
    • Adaptations to accommodation such as to the shower room, kitchen or to the furniture are made to suit the needs of residents.
    • There are some standard studio flats, but most standard rooms are arranged in apartments of between 4 and 9 bedrooms.
    • Liberty Quays has accommodation for 1100 students, who have the option to stay all year round and for the full period of their study.

Outside Access (L1 Main Entrance)

  • Entrance View
    • This information is for the entrance located on Blake Avenue.
    • There is ramped/sloped or stepped access at this entrance.
    • The intercom is not in a suitable position to allow wheelchair users to gain access.
    • The intercom is at a height of 140cm.
    • A key fob is required for access at this entrance.
    • The card reader/lock is in a suitable position to allow wheelchair users to gain access.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are double (with one leaf locked).
    • The door(s) is / are heavy.
    • The width of the door opening is 80cm (2ft 7in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located to the right as you face the entrance.
    • The ramp or slope does bypass the step(s).
    • The ramp/slope gradient is easy.
    • The ramp is permanent.
    • There is a level landing at the top of the ramp.
    • The ramp does not have handrails.
  • Step(s) View
    • There is a / are step(s) at this entrance.
    • The step(s) is / are located in front of the entrance.
    • There is / are 3 step(s) to access the entrance.
    • There is tactile paving at the top and bottom of the step(s).
    • The step(s) is / are clearly marked.
    • The step(s) is / are medium (11cm - 17cm).
    • The steps do have handrails.
    • The handrails are on both sides.
  • Comments View
    • There are similar doors with level access to enter the foyer from the courtyard on the opposite side of the building (photograph 6).

Reception (L1)

  • L1 reception for L1 and L2 buildings is located to the right of the foyer as you enter the L1 main entrance.
  • The desk is 4m (4yd 1ft) from the L1 main entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are bright.
  • The reception desk/counter is high (110cm+).
  • There is a low section of the counter (76cm or below) available.
  • There is not a clear knee recess beneath the low counter.
  • The desk is staffed.
  • There is not a hearing assistance system.

Inside Access (L1)

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • The lighting levels are adjustable.
  • Comments View
    • Photographs 1-3 show the common room, which includes TV areas and a work area.
    • Photograph 4 shows the launderette, which has washing machines and tumble dryers.
    • Only the washing machines are accessible to wheelchair users.

Accessible Toilet (L1)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the L1 main entrance.
    • This accessible toilet is located off the corridor leading from L1 foyer towards the common room.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is light.
    • The dimensions of the accessible toilet are 195cm x 235cm (6ft 5in x 7ft 9in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 130cm (4ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and waste paper pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 120cm (3ft 11in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Outside Access (L2 Accessible Entrance)

  • Entrance View
    • This information is for the entrance located off the courtyard leading to blocks 11 and 12, entered from Pearl Lane.
    • There is step free access at this entrance.
    • A key fob is required for access at this entrance.
    • The card reader/lock is in a suitable position to allow wheelchair users to gain access.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is / are double.
    • The width of the door opening is 152cm (4ft 12in).
  • Comments View
    • This door opens into a central foyer, giving internal access to blocks 11 and 12.
    • Access through this entrance is only given to those residents who need the powered doors.
    • There are also manual doors 89cm wide with level access into the foyer of block 11 and block 12.
    • There is a 120cm powered gate with level access which gives access to the courtyard in front of the building from Pearl Lane.

Other Floors (L2 - Block 12)

  • Steps View
    • The floors which are accessible by stairs are 0-1-2-3.
    • The stairs are located to the right of the L2 foyer.
    • The stairs are approximately 10m from the block 12 accessible entrance.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • There are similar stairs within each block.

Lift (L2 - Block 12)

  • There is a lift for public use.
  • The lift is located to the right of the Block 12 foyer.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 0-1-2-3.
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 10m (10yd 2ft) from the L2 accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does not have a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is bright.
  • Comments View
    • There are similar lifts in each of the blocks in L1 and L2.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Staff are not Text Relay aware.