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Student Hub - Greenwich and Kent Students' Unions Together

North Road, Chatham Maritime, Chatham, Kent, ME4 4AG

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Access Guide

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Getting Here

  • By Road View
    • The Student Hub is in the Chatham Maritime Campus, which is off Maritime Way. The Campus, which is shared with the universities of Greenwich and Canterbury Christchurch is signposted from the A289 Pier Road and Medway Tunnel. The building is located between the Drill Hall Library and the Sports Hall.
    • The nearest car park to the Student Hub is the Drill Hall Library car park. This is for staff, student and pre-booked visitor permit holders only. There are accessible parking bays which do not have to be pre-booked in the upper area of the campus, on North Road. There is lift access between North Road and the Drill Hall Library level.
  • By Bus View
    • Arriva buses 100, 190 and 191 leave frequently from the bus stops outside Chatham train station and take approximately 15 minutes to get to the Medway campus. The bus stop for these services is on Dock Road, just outside the campus entrance. This is known as the Chatham Maritime stop or the Compass Centre stop. From elsewhere in Medway, Arriva bus 116 travels through the Medway campus itself from Chatham waterfront bus station through to Hempstead Valley.
  • By Train View
    • Chatham train station is the most accessible station for the campus and has regular services from Charing Cross, Waterloo East, London Bridge, Cannon Street, London Victoria, Ramsgate and Dover. Call 08457 484 950 for train times and further information. There are various bus stops and a taxi rank outside Chatham train station.
  • Useful Links View
  • AccessAble Related Links View

Useful Information

  • To see more information on Student Services in Medway please click here (opens new tab).
  • Telephone Number: 01634 888 474.
  • Email: medwaystudentservices@kent.ac.uk.
  • The Student Support team is located within the Student Services Department on the Ground Floor of the Gillingham Building. Depending on your specific needs, Student Support may be able to assist with the following: -Applying for funding to pay for specialist equipment and support -Arranging signers, note-takers and other support workers for you -Helping you find out if you have dyslexia -Talking to your lecturers about any particular help you may need in lectures and seminars -Discussing any special arrangements you need for exams -Contacting other departments about any specific assistance you may require.
  • To see more information on Greenwich and Kent Students' Unions Together please click here (opens new tab).
  • Telephone Number: 01634 888989.
  • Email: info@gkunions.co.uk.
  • The students' union at Medway campus is operated jointly for students of Greenwich and Kent universities. Services include advice and support, job shop, volunteering opportunities and social activities. The union is based in the Student Hub building.
  • To see more information on Medway Accommodation Service please click here (opens new tab).
  • Telephone Number: 01227 766 660.
  • Email: accommodation@kent.ac.uk.
  • The service advises on the accommodation options for students, both on and off campus.
  • There are no designated dog toileting areas on campus, but there are areas of car park or hardstanding which might be suitable.

Building Parking

  • The building does not have its own dedicated parking.
  • Site/Campus Car Parks View
    • There is a site/campus car park for staff, students and visitors within approximately 200m.
    • The name of the car park is Drill Hall Library Car Park.
    • The car park is located off North Road, in front of the library and to the west of the Student Hub.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • Drop Off Point View
    • There is not a designated drop off point.
  • Comments View
    • The postcode for Drill Hall Library car park is ME4 4EU.
    • This car park is for permit holders only, including pre-booked visitor permits.
    • There are designated Blue Badge bays outside the library entrance.
    • There are accessible parking bays on North Road. Security staff at the gatehouse will direct visitors to these bays, although they can also be pre-booked.
    • The postcode for these bays is ME4 4AG.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 6 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 360cm x 600cm (11ft 10in x 19ft 8in).
    • Designated parking bays are clearly marked.
    • The nearest Blue Badge bay is 30m (32yd 2ft) from the main entrance.
    • The furthest Blue Badge bay is 45m (49yd 8in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details View
    • There is not a designated drop off point.
  • Comments View

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 119cm (3ft 11in).
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 132cm (4ft 4in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located from all directions approaching the entrance.
    • The ramp/slope gradient is easy.
    • The ramp is permanent.

Reception

  • Reception is located immediately to the left after the main entrance.
  • The desk is 1m (3ft 3in) from the main entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are bright.
  • The reception desk/counter is high (110cm+).
  • There is a low section of the counter (76cm or below) available.
  • There is not a clear knee recess beneath the low counter.
  • The desk is staffed.
  • There is not a hearing assistance system.
  • Opening Times View
    • Monday 08:00 - 17:00.
    • Tuesday 08:00 - 17:00.
    • Wednesday 08:00 - 17:00.
    • Thursday 08:00 - 17:00.
    • Friday 08:00 - 17:00.
    • Saturday Closed.
    • Sunday Closed.

Outside Access (Side Entrance)

  • Entrance View
    • This information is for the entrance located on the right hand side of the building, towards the rear.
    • There is step free access at this entrance, via lift.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 93cm (3ft 1in).
  • Step(s) View
    • There is a / are step(s) at this entrance.
    • The step(s) is / are located in front of the entrance.
    • There is / are 3 step(s) to access the entrance.
    • There is not tactile paving at the top and bottom of the step(s).
    • The step(s) is / are not clearly marked.
    • The step(s) is / are deep (18cm+).
    • The steps do have handrails.
    • The handrails are on the right going up.
  • Lift View
    • There is a lift to access this entrance.
    • The lift does bypass the step(s).
  • Comments View
    • This entrance opens into a lobby at the rear of the building where there is the lift and stairs to the rear mezzanine room.

Lift (Side Entrance)

  • There is a lift for public use.
  • The lift is located to the right of the entrance.
  • The lift is a platform lift.
  • The platform lift accesses a small level change.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 100cm (3ft 3in).
  • The lift door is manual, heavy and opens outwards.
  • The dimensions of the lift are 92cm x 140cm (3ft x 4ft 7in).
  • There are separate entry and exit doors in the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The lift does not have a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.

Getting Around

  • Access View
    • There is step free access throughout the majority of the building, via lift.
    • There are not doors in corridors which have to be opened manually.
  • Getting Around View
    • There is clear signage for building facilities/areas in the foyer/reception area.
    • There is written directional signage at key points of circulation routes.
    • There is good colour contrast between the walls and floor in the majority of corridors.
    • The lighting levels are adjustable.
    • This building does play background music.
    • Music is played in the Deep End bar.
    • There is not a hearing assistance system.
    • Photographs 1 - 3 show the foyer social space. Photograph 4 shows the main room with the Deep End bar towards the rear. Photograph 5 shows the meeting/ event room on the first floor rear mezzanine level. Photograph 6 shows the waiting area outside the advice centre meeting rooms on the first floor.

Eating and Drinking (The Deep End)

  • The following information is for the restaurant/bar.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 15m (16yd 1ft) from the main entrance.
  • The standard height for tables is 72cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are not clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is burgers, pizza, salads and sandwiches.
  • Comments View
    • Opening times may be extended to 03.00 on event nights.
  • Opening Times View
    • Monday 08:30 - 23:00.
    • Tuesday 08:30 - 23:00.
    • Wednesday 08:30 - 23:00.
    • Thursday 08:30 - 23:00.
    • Friday 08:30 - 23:00.
    • Saturday 10:00 - 18:00.
    • Sunday 10:00 - 18:00.

Other Floors (Rear Mezzanine)

  • Steps View
    • The floors which are accessible by stairs are G and M.
    • The stairs are located through the automatic door at the rear right of the Deep End, beyond the bar.
    • The stairs are approximately 40m from the main entrance.
    • There are 15+ steps between floors.
    • There are manual, heavy, single doors to access the stairwell on the first floor.
    • The lighting levels are bright.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • There is a similar staircase at the rear left of the Deep End which goes directly to the first floor standard toilets before the mezzanine event room. There is also a similar staircase at the front of the building which just serves the advice centre (photograph 3).
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are advice centre offices.
  • Comments View
    • The doors at the top of both of the rear stairs are single with a locked extension leaf. The single door is 68cm.
    • There is a meeting room on the ground floor which can be used by the advice centre for visitors who cannot access the first floor.

Lift (Rear Mezzanine)

  • There is a lift for public use.
  • The lift is located through the automatic door at the rear right of the Deep End.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G and M.
  • Wall mounted information boards are not provided at lift landings.
  • There are manual, heavy, double doors to access the lift lobby on the first floor.
  • The lift is approximately 40m (43yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 107cm x 140cm (3ft 6in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does not have a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is bright.
  • Comments View
    • From the lift, the entrance to the mezzanine event room is single, 68cm with a locked extension leaf.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 15m (16yd 1ft) from the main entrance.
    • This accessible toilet is located through the automatic double doors to the right of the main room.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 147cm x 187cm (4ft 10in x 6ft 2in).
    • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 64cm (2ft 1in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 100cm (3ft 3in).
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is fair.
    • The contrast between the external door and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is poor.
    • The lighting levels are bright.
  • Comments View
    • This toilet is not signed as an accessible toilet.

Standard Toilet(s)

  • Location of Standard Toilet(s) View
    • There are male and female standard toilets facilities on the ground floor and the mezzanine floor.
    • There are shared toilet facilities off the first floor advice centre.
  • Standard Toilet Surveyed View
    • A female standard toilet was surveyed.
    • The toilet surveyed is located on the ground floor, through the double doors to the right of the main room.
    • There is a male standard toilet in the same location.
    • There is step free access to the standard toilet(s) surveyed from the entrance.
    • The standard toilet surveyed is approximately 20m from the main entrance.
    • There is not a/are not cubicle(s) suitable for ambulant disabled people in the standard toilet(s) surveyed.
    • Lighting levels in the standard toilet surveyed are good.
  • Comments View
    • Photographs 1 and 2 show the ground floor female toilets, 3 and 4 show the mezzanine female toilets.
    • Photographs 5 and 6 show the shared toilet on the first floor.