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Venue

University of Kent, Canterbury, Kent, CT2 7NW

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Access Guide

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Opening Times

  • Monday Closed.
  • Tuesday Closed.
  • Wednesday 18:00 - 02:00.
  • Thursday 21:00 - 02:00.
  • Friday 21:00 - 02:00.
  • Saturday 21:00 - 02:00.
  • Sunday Closed.

Location

  • The venue is situated outside the centre of the city.
  • This venue is situated in Canterbury.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest National Rail station is Canterbury West.
  • There is a bus stop within 150m (164yds) of the venue.

Parking (Eliot Car Park)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located off the road to the left of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 3 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 360cm x 520cm (11ft 10in x 17ft 1in).
    • The nearest Blue Badge bay is 50m (54yd 2ft) from the main entrance.
    • The furthest Blue Badge bay is 100m (109yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is a road to cross between the car park and the entrance.
    • The road is generally quiet.
    • The car park does not have a height restriction barrier.
    • There is not a designated drop off point.
  • Comments View
    • Two designated bays are at the far right hand corner of the car park.
    • The third bay is at the rear of the retail units (photograph 3).
    • There is a taxi rank located next to the building.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 180cm (5ft 11in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located on the paved surface in front of the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.

Reception

  • The desk/counter is 6m (6yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The lighting levels are medium.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The desk/counter is staffed.
  • There is not a hearing assistance system.

Inside Access

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played throughout the building.
  • The lighting levels are low.
  • Motorised scooters are allowed in public parts of the venue.

Level Change (Balcony Area - Ground Floor)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope does bypass the step(s).
  • The ramp/slope is located leading to the balcony on the ground floor.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • The ramp does not have handrails.
  • Comments View
    • The balcony area also contains some raised seating areas, accessed by a medium, clearly marked step.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are LG-G.
    • There are 15+ steps between floors.
    • The lighting level is low.
    • The steps are clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is not a landing.

Lift

  • There is a lift for public use.
  • The lift is located at the left of the entrance foyer, behind the reception desk.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are LG-G-1.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 7m (7yd 1ft) from the main entrance.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 81cm (2ft 8in).
  • The dimensions of the lift are 99cm x 135cm (3ft 3in x 4ft 5in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does not have a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is medium.
  • Comments View
    • The gap to access the rear of the reception desk is 81cm.
    • The Venue is on the ground and lower ground floors of the building.
    • The first floor is to access the Media Centre.
    • Staff always accompany people using the lift to control access to the appropriate floors.

Level Change (Lower Ground Floor)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope does bypass the step(s).
  • The ramp/slope is located leading to the seating area next to the dance floor.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • The ramp does not have handrails.
  • The width of the ramp/slope is 108cm (3ft 7in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading to the seating area next to the dance floor.
  • There is/are 1 step(s) to the area/service.
  • The lighting levels at the step(s) are low.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).

Eating and Drinking

  • The following information is for the bar.
  • The bar does not serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 20m (21yd 2ft) from the main entrance.
  • The distance between the floor and the lowest table is 43cm (1ft 5in).
  • The distance between the floor and the highest table is 97cm (3ft 2in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.

Accessible Toilet (Lower Ground)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 2m (2yd 7in) from the lift.
    • This accessible toilet is located on the lower ground floor, to the right as you exit the lift.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is light.
    • The dimensions of the accessible toilet are 177cm x 220cm (5ft 10in x 7ft 3in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 94cm (3ft 1in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is sensor.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 100cm (3ft 3in).
    • There is not a mirror.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 105cm (3ft 5in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 76cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is poor.
    • The contrast between the external door and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located at the rear of the lower ground floor.
    • The female toilet(s) is/are approximately 25m (27yd 1ft) from the lift.
    • Inside the venue, there is not level access to the female toilet(s).
    • Lighting levels are medium.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located on the lower ground floor.
    • The male toilet(s) is/are approximately 3m (3yd 10in) from the lift.
    • Inside the venue, there is level access to the male toilet(s).
    • This is by lift.
    • Lighting levels are bright.
  • Comments View
    • Additional standard toilets are available in the balcony area on the ground floor.
    • The toilets contain cubicles with grab rails fitted and a door opening outwards.

Level Change (Standard Female Toilet - Lower Ground Floor)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the toilet entrance.
  • There is/are 1 step(s) to the area/service.
  • The lighting levels at the step(s) are low.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).

Additional Info

  • Staff do receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not normally on duty.