You are on Opening Times. Skip to the next section.

Opening Times

• Monday Closed.
• Tuesday Closed.
• Wednesday 18:00 - 02:00.
• Thursday 21:00 - 02:00.
• Friday 21:00 - 02:00.
• Saturday 21:00 - 02:00.
• Sunday Closed.

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the city.
• This venue is situated in Canterbury.
• The venue is not situated on a road which has a steep gradient.
• The nearest National Rail station is Canterbury West.
• There is a bus stop within 150m (164yds) of the venue.

You are on Parking (Eliot Car Park). Skip to the next section.

Parking (Eliot Car Park)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is located off the road to the left of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 3 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 360cm x 520cm (11ft 10in x 17ft 1in).
  • The nearest Blue Badge bay is 50m (54yd 2ft) from the main entrance.
  • The furthest Blue Badge bay is 100m (109yd 1ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is a road to cross between the car park and the entrance.
  • The road is generally quiet.
  • The car park does not have a height restriction barrier.
  • There is not a designated drop off point.
• Comments View
  • Two designated bays are at the far right hand corner of the car park.
  • The third bay is at the rear of the retail units (photograph 3).
  • There is a taxi rank located next to the building.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 180cm (5ft 11in).

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located on the paved surface in front of the entrance.
• The ramp/slope is easy.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 6m (6yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The lighting levels are medium.
• The desk/counter is high (110cm+).
• The desk/counter does not have a low (76cm or lower) section.
• The desk/counter is staffed.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played throughout the building.
• The lighting levels are low.
• Motorised scooters are allowed in public parts of the venue.

You are on Level Change (Balcony Area - Ground Floor). Skip to the next section.

Level Change (Balcony Area - Ground Floor)

• There is a ramp/slope to access this area/service.
• The ramp/slope does bypass the step(s).
• The ramp/slope is located leading to the balcony on the ground floor.
• The ramp/slope is easy.
• The ramp/slope is permanent.
• The ramp does not have handrails.

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• Comments View
  • The balcony area also contains some raised seating areas, accessed by a medium, clearly marked step.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are LG-G.
  • There are 15+ steps between floors.
  • The lighting level is low.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is not a landing.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located at the left of the entrance foyer, behind the reception desk.
• The lift is a standard lift.
• The floors which are accessible by this lift are LG-G-1.
• Wall mounted information boards are not provided at lift landings.
• The lift is approximately 7m (7yd 1ft) from the main entrance.
• Staff do need to be notified for use of the lift.
• The clear door width is 81cm (2ft 8in).
• The dimensions of the lift are 99cm x 135cm (3ft 3in x 4ft 5in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The lift does not have a hearing loop system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lighting level in the lift is medium.

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• Comments View
  • The gap to access the rear of the reception desk is 81cm.
  • The Venue is on the ground and lower ground floors of the building.
  • The first floor is to access the Media Centre.
  • Staff always accompany people using the lift to control access to the appropriate floors.

You are on Level Change (Lower Ground Floor). Skip to the next section.

Level Change (Lower Ground Floor)

• There is a ramp/slope to access this area/service.
• The ramp/slope does bypass the step(s).
• The ramp/slope is located leading to the seating area next to the dance floor.
• The ramp/slope is easy.
• The ramp/slope is permanent.
• The ramp does not have handrails.
• The width of the ramp/slope is 108cm (3ft 7in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located leading to the seating area next to the dance floor.
• There is/are 1 step(s) to the area/service.
• The lighting levels at the step(s) are low.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the bar.
• The bar does not serve food.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• Some tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 20m (21yd 2ft) from the main entrance.
• The distance between the floor and the lowest table is 43cm (1ft 5in).
• The distance between the floor and the highest table is 97cm (3ft 2in).
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is not available.
• Drinking straws are available.

You are on Accessible Toilet (Lower Ground). Skip to the next section.

Accessible Toilet (Lower Ground)

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 2m (2yd 7in) from the lift.
  • This accessible toilet is located on the lower ground floor, to the right as you exit the lift.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is light.
  • The dimensions of the accessible toilet are 177cm x 220cm (5ft 10in x 7ft 3in).
  • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 94cm (3ft 1in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is sensor.
  • There is a mixer tap.
  • There is an emergency pull cord alarm in the cubicle.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are female sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 100cm (3ft 3in).
  • There is not a mirror.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 105cm (3ft 5in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 76cm (2ft 6in).
• Colour Contrast and Lighting View
  • The contrast between the internal door and wall is poor.
  • The contrast between the external door and wall is fair.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • The contrast between the dropdown rail(s) and wall is fair.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located at the rear of the lower ground floor.
  • The female toilet(s) is/are approximately 25m (27yd 1ft) from the lift.
  • Inside the venue, there is not level access to the female toilet(s).
  • Lighting levels are medium.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located on the lower ground floor.
  • The male toilet(s) is/are approximately 3m (3yd 10in) from the lift.
  • Inside the venue, there is level access to the male toilet(s).
  • This is by lift.
  • Lighting levels are bright.
• Comments View
  • Additional standard toilets are available in the balcony area on the ground floor.
  • The toilets contain cubicles with grab rails fitted and a door opening outwards.

You are on Level Change (Standard Female Toilet - Lower Ground Floor). Skip to the next section.

Level Change (Standard Female Toilet - Lower Ground Floor)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the toilet entrance.
• There is/are 1 step(s) to the area/service.
• The lighting levels at the step(s) are low.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• A member of staff trained in BSL skills is not normally on duty.