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Students' Union

University of Leicester, Percy Gee Building, University Road, Leicester, LE1 7RH

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Access Guide

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Introduction

  • Level -2 - The O2 Academy 1 stalls.
    Level -1 - The O2 Academy 1 entrance and balcony, The Scholar, The Common Room, meeting suites, MSPGA Common Room, LBGTQA Common Room, Dance Studio, Training Room, Offices.
    Level 0 - Queen's Hall, Starbucks, Union Diner , Union Street Food Market, Shop! & Box-office, Union Reception, Su- Lets Housing Office, Santander Bank and offices.
    Level UG - Education Unit, Green Room, First Aid Room.
    Level 1 - Student Union Hub and resource room, Offices.
    Level 2 - Finance Reception, Marketing Offices, Galaxy Media/Radio.

Getting Here

Useful Information

Building Parking

  • The building does have its own dedicated parking.
  • Building Car Park View
    • The car park can be used by permit holders and Blue Badge holders.
    • There are no parking charges that apply on the day.
    • The car park is located in front of the Charles Wilson Building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • Designated Blue Badge parking bays are available.
    • There is/are 5 designated parking bay(s) within the car park.
    • The Blue Badge bay(s) is/are clearly marked.
    • The dimensions of the designated parking bay(s) are 250cm x 500cm (8ft 2in x 16ft 5in).
    • The dimensions of the designated bays do vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • The nearest designated bay is 55m (60yd 5in) from the Mayor's Walk entrance.
    • The route from the car park to the building is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
  • Site/Campus Car Parks View
    • There is a site/campus car park for visitors within approximately 200m.
    • The name of the car park is Main Square car park.
    • The car park is located to the right of the venue.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking View
    • Clearly signed and/or standard marked parking bays are not available.
  • Drop Off Point View
    • There is not a designated drop off point.

Outside Access (Queen's Hall Entrance (OUT OF USE IN 2019))

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped or stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are push pad activated.
    • The door(s) is / are double.
    • The width of the door opening is 148cm (4ft 10in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located to the right of the entrance, and in front of the entrance.
    • The ramp/slope does bypass the step(s).
    • The ramp/slope gradient is slight.
    • The ramp is permanent.
    • There is a level landing at the top of the ramp.
    • The ramp does have handrails.
    • The handrails are on the left going up the ramp.
    • The width of the ramp is 103cm (3ft 5in).
  • Step(s) View
    • There is a / are step(s) at this entrance.
    • The step(s) is / are located in front of the entrance.
    • There is / are 5 step(s) to access the entrance.
    • There is not tactile paving at the top and bottom of the step(s).
    • The step(s) is / are clearly marked.
    • The step(s) is / are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The handrails are in the centre of the step(s).
  • Comments View
    • There is tactile paving at the bottom of the steps.
    • The Students Union was revisited in September 2019. At this time due to major building work the Queens Hall entrance was not in use.

Outside Access (Mayor's Walk Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped or stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 170cm (5ft 7in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located to the left as you face the entrance.
    • The ramp/slope does bypass the step(s).
    • The ramp/slope gradient is slight.
    • The ramp is permanent.
    • There is a level landing at the top of the ramp.
    • The ramp does have handrails.
    • The handrails are on both sides.
  • Step(s) View
    • There is a / are step(s) at this entrance.
    • The step(s) is / are located to the right of the ramp.
    • There is / are 7 step(s) to access the entrance.
    • There is tactile paving at the top and bottom of the step(s).
    • The step(s) is / are clearly marked.
    • The step(s) is / are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The handrails are on both sides.

Outside Access (Mayor's Walk Basement)

  • Entrance View
    • This information is for the entrance located at the front of the building, on the lower level.
    • There is ramped/sloped or stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • A key card is required for access at this entrance.
    • The height of the card reader/lock is 120cm (3ft 11in).
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 126cm (4ft 2in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located on the path leading to the lower level entrance.
    • The ramp/slope does bypass the step(s).
    • The ramp/slope gradient is steep.
    • The ramp is permanent.
    • There is not a level landing at the top of the ramp.
    • The ramp does not have handrails.
  • Step(s) View
    • There is a / are step(s) at this entrance.
    • The step(s) is / are located on the path leading to the lower level entrance.
    • There is / are 5 step(s) to access the entrance.
    • There is tactile paving at the top and bottom of the step(s).
    • The step(s) is / are clearly marked.
    • The step(s) is / are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The handrails are on both sides.
  • Comments View
    • This guide was revisited in September 2019. During this time there were major building works taking place and the steps were not in use.
    • The ramp access was still available.

Entrance (Queen's Hall Venue NOT IN USE IN 2019)

  • Entrance View
    • This information is for the entrance located beyond the Queens Hall building entrance.
    • There is step free access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are double.
    • The door(s) is / are heavy.
    • The width of the door opening is 119cm (3ft 11in).
  • Comments View
    • The Students Union was revisited in September 2019. At this time due to major building work the Queens Hall Venue entrance was not in use.

Getting Around (Ground Floor)

  • Access View
    • There is step free access throughout the majority of the building, via lift.
    • There is/are 7 clearly marked step(s), with a handrail on the left going up, for access to level 0 corridor.
    • The step(s) is/are medium height (11cm - 17cm).
    • There is a platform lift which overcomes the steps.
    • These steps are shown in photograph 1. At the time of the revisit to this guide in 2019 these steps were not in use due to building work.
    • There is/are 3 clearly marked step(s), with handrails on both sides, for access to Starbucks Coffee, Union Street Food Market.
    • The step(s) is/are medium height (11cm - 17cm).
    • There is a slight ramp, with handrails on both sides, for access to Starbucks Coffee, Union Street Food Market.
    • The width of the ramp is 129cm (4ft 3in).
    • The ramp or slope does bypass the step(s).
    • The ramp can be accessed from either the front or rear of the building. There are four steps at the rear of the building to access this area.
    • There are doors in corridors which have to be opened manually.
  • Getting Around View
    • There is clear signage for building facilities/areas in the foyer/reception area.
    • There is clearly written and pictorial directional signage at key points of circulation routes.
    • There is flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • This building does play background music.
    • Music is played in the Union Diner and the Union Street Food Market.
    • There is not a hearing assistance system.

Getting Around (Other Floors)

  • Access View
    • There is step free access throughout the building via lift(s).
    • There is a slight ramp, with handrails on both sides, for access to upper level of the second floor.
    • The level change can be seen in photographs 1 and 2.
    • There is/are 8 clearly marked step(s), with handrails on both sides, for access to the upper area of the basement.
    • The step(s) is/are medium height (11cm - 17cm).
    • The level change can be seen in photograph 3. There is an alternate set of stairs with a platform lift that can also access this area, which can be seen in photograph 4.
    • There are doors in corridors which have to be opened manually.
  • Getting Around View
    • There is clear signage for building facilities/areas in the foyer/reception area.
    • There is clearly written and pictorial directional signage at key points of circulation routes.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • This building does play background music.
    • Music is played in the Diner.
    • There is not a hearing assistance system.
  • Comments View
    • Photograph 5 shows the dressing room on the upper ground floor.
    • Photograph 6 shows a corridor on the upper ground floor.

Reception (Student Union Hub)

  • Student Union Hub is located to your right on entrance.
  • The desk is 10m (10yd 2ft) from the Mayor's Walk entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are medium.
  • The reception desk/counter is medium height (77cm - 109cm).
  • There is a low section of the counter (76cm or below) available.
  • There is a clear knee recess beneath the low counter.
  • The desk is staffed.
  • There is not a hearing assistance system.
  • Comments View
    • There is seating available within the reception area.
    • The seating has armrests at either end.

Eating and Drinking (Starbucks)

  • The following information is for the café.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • Some tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 30m (32yd 2ft) from the Mayors Walk Entrance.
  • The distance between the floor and the lowest table is 53cm (1ft 9in).
  • The distance between the floor and the highest table is 110cm (3ft 7in).
  • The standard height for tables is 53cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot drinks and snacks.

Eating and Drinking (Union Diner)

  • The following information is for the café.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 20m (21yd 2ft) from the Mayors Walk entrance.
  • The distance between the floor and the lowest table is 70cm (2ft 4in).
  • The distance between the floor and the highest table is 74cm (2ft 5in).
  • The standard height for tables is 70cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is fast food.

Eating and Drinking (Union Street Food Market)

  • The following information is for the café.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 32m (34yd 2ft) from the Mayors Walk entrance.
  • The distance between the floor and the lowest table is 70cm (2ft 4in).
  • The distance between the floor and the highest table is 103cm (3ft 5in).
  • The standard height for tables is 103cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is fast food.

Lift (Level 0 OUT OF USE IN 2019)

  • There is a lift for public use.
  • The lift is located to your right on entrance.
  • The lift is a platform lift.
  • Wall mounted information boards are not provided at lift landings.
  • There are manual, heavy, double doors to access the lift lobby on the ground floor.
  • The platform lift accesses a small level change.
  • The lift is approximately 10m (10yd 2ft) from the Queen's Hall entrance.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 85cm (2ft 9in).
  • The dimensions of the lift are 85cm x 130cm (2ft 9in x 4ft 3in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have an audible announcer.
  • The lift does not have a hearing enhancement system.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is medium.
  • Comments View
    • There is a similar lift on the basement floor.
    • This can be seen in photograph 2.
    • Due to building work, these lifts were out of use when this guide was revisited in September 2019.

Other Floors (Queen's Hall Entrance OUT OF USE IN 2019)

  • Steps View
    • The floors which are accessible by stairs are -1-G-UG-1-2.
    • The stairs are located to the left as you enter through the Queen's Hall entrance.
    • The stairs are approximately 15m from the Queen's Hall Entrance.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Comments View
    • Due to building work, these stairs were out of use when this guide was revisited in September 2019.

Other Floors (Mayor's Walk)

  • Steps View
    • The floors which are accessible by stairs are -1, G, UG, 1, 2.
    • The stairs are located immediately beyond the Mayor's Walk entrance and the Mayor's Walk Basement entrance.
    • The stairs are approximately 3m from the Mayor's Walk Entrance.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Lift (Main)

  • There is a lift for public use.
  • The lift is located to your as you enter via the Mayors Walk entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are -1, G, UG, 1 and 2.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 12m (13yd 4in) from the Mayors Walk entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 132cm x 150cm (4ft 4in x 4ft 11in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift has a hearing enhancement system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is medium.

Reception (Education Unit NOT AVAILABLE IN 2019)

  • Education Unit is located to your left on exiting the main lift on the UG floor.
  • The desk is 22m (24yd 2in) from the main lift.
  • Clear signage for the reception area is visible from the lift.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are medium.
  • The reception desk/counter is medium height (77cm - 109cm).
  • There is not a low section of the counter (76cm or below) available.
  • The desk is staffed.
  • There is not a hearing assistance system.
  • Comments View
    • Seating is available in the reception area.
    • Some of the seating has armrests at either end.
  • Opening Times View
    • Monday 09:00 - 17:00.
    • Tuesday 09:00 - 17:00.
    • Wednesday 09:00 - 17:00.
    • Thursday 09:00 - 17:00.
    • Friday 09:00 - 17:00.
    • Saturday Closed.
    • Sunday Closed.

Reception (Student Union Hub)

  • Student Union Hub is located on the first floor.
  • The desk is 22m (24yd 2in) from the lift.
  • Clear signage for the reception area is not visible from the lift.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are bright.
  • The reception desk/counter is low (76cm or lower).
  • The desk is staffed.
  • There is not a hearing assistance system.
  • Opening Times View
    • Monday 10:00 - 16:00.
    • Tuesday 10:00 - 16:00.
    • Wednesday 10:00 - 16:00.
    • Thursday 10:00 - 16:00.
    • Friday 10:00 - 16:00.
    • Saturday Closed.
    • Sunday Closed.

Reception (Finance)

  • Finance is located on the second floor.
  • The desk is 16m (17yd 1ft) from the lift.
  • Clear signage for the reception area is not visible from the lift.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are bright.
  • The reception desk/counter is high (110cm+).
  • There is not a low section of the counter (76cm or below) available.
  • The desk is staffed.
  • There is not a hearing assistance system.
  • Opening Times View
    • Monday 10:00 - 16:00.
    • Tuesday 10:00 - 16:00.
    • Wednesday 10:00 - 16:00.
    • Thursday 10:00 - 16:00.
    • Friday 10:00 - 16:00.
    • Saturday Closed.
    • Sunday Closed.

Restaurant Bar Internal (The Common Room)

  • The following information is for the cafe.
  • Once inside, there is level access to the service.
  • Food is available from the bar.
  • Full table service is not available.
  • Food or drinks are ordered from the counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the service counter.
  • There is ample room for a wheelchair user to manoeuvre.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 10m (10yd 2ft) from the Mayors Walk Basement entrance.
  • The distance between the floor and the lowest table is 72cm (2ft 4in).
  • The distance between the floor and the highest table is 117cm (3ft 10in).
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is toasted sandwiches, soup and cold snacks.
  • Comments View
    • The common room is located on level -1.
    • There are also some coffee tables and sofas available in the area, and microwaves students can use to heat up their own food.
  • Opening Times View
    • Monday 11:30 - 14:00.
    • Tuesday 11:30 - 14:00.
    • Wednesday 11:30 - 14:00.
    • Thursday 11:30 - 14:00.
    • Friday 11:30 - 14:00.
    • Saturday Closed.
    • Sunday Closed.

Outside Access (O2 Academy 1 Entrance)

  • Entrance View
    • This information is for the entrance located at the rear of the building, off Mayor's Walk.
    • There is ramped/sloped or stepped access at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is / are double.
    • The width of the door opening is 170cm (5ft 7in).
  • Second Set of Doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 170cm (5ft 7in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located to the left as you face the entrance.
    • The ramp or slope does bypass the step(s).
    • The ramp/slope gradient is easy.
    • The ramp is permanent.
    • There is a level landing at the top of the ramp.
    • The ramp does not have handrails.
  • Step(s) View
    • There is a / are step(s) at this entrance.
    • The step(s) is / are located in front of the entrance.
    • There is / are 5-11 step(s) to access the entrance.
    • There is tactile paving at the top and bottom of the step(s).
    • The step(s) is / are not clearly marked.
    • The step(s) is / are medium (11cm - 17cm).
    • The steps do have handrails.
    • The handrails are on both sides.
  • Comments View
    • This entrance gives level access to level -1 of the building, which is the balcony level of the O2 Academy 1.
    • There is a lift available to the left of this entrance as you enter, which gives access to the stalls on level -2.

O2 Academy 1

  • The O2 Academy 1 is located on levels -1 and -2 of the building.
  • The external entrance to the O2 Academy 1 gives access to level -1.
  • This level can also be accessed from the rest of the building via the stairs and the main lift.
  • The O2 Academy 1 balcony is located on level -1.
  • The stalls area (shown in photograph 1) is located on level -2, which can be accessed via stairs or a separate lift from level -1.
  • The bar has a lowered counter (shown in photograph 1).

The Scholar

  • The Scholar is located on level -1 of the building.
  • It is used as a bar for the main O2 Academy venue on busy nights and also as a separate venue where smaller bands can play.

Accessible Toilet. (Basement OUT OF USE IN 2019)

  • There is no signage on or near the toilet door.
  • This accessible toilet is 14m (15yd 11in) from the lift.
  • This accessible toilet is located to your left when you exit the lift on the basement floor.
  • There is level access to this accessible toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 142cm x 112cm (4ft 8in x 3ft 8in).
  • Floor manoeuvring space is not clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 73cm (2ft 5in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency pull cord alarm in the cubicle.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are not available in the cubicle.
  • There is not a coat hook.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 97cm (3ft 2in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 97cm (3ft 2in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 71cm (2ft 4in).
  • The contrast between the external door and wall is good.
  • The contrast between the grab rails and wall is poor.
  • The contrast between the drop down rails and wall is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
  • Comments View
    • Due to building work, these accessible toilets were out of use when this guide was revisited in September 2019.

Accessible Toilet. (Basement Upper Area OUT OF USE IN 2019)

  • Location and Access View
    • There are accessible toilet facilities within this venue.
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is 22m (24yd 2in) from the 0 lift.
    • This accessible toilet is located to your left at the top of the floor 0 platform lift.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 163cm x 232cm (5ft 4in x 7ft 7in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 86cm (2ft 10in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are not available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is poor.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • Due to building work, these accessible toilets were out of use when this guide was revisited in September 2019.

Level Change (Basement Upper Area Accessible Toilet)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in the doorway to the basement area accessible toilet.
  • The ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • The width of the ramp/slope is 89cm (2ft 11in).

Accessible Toilet. (Ground Floor OUT OF USE IN 2019)

  • There is written text signage on or near the toilet door.
  • This accessible toilet is 14m (15yd 11in) from the Mayor's Walk entrance.
  • This accessible toilet is located to your left on entrance.
  • There is level access to this accessible toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 89cm (2ft 11in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 146cm x 194cm (4ft 9in x 6ft 4in).
  • Floor manoeuvring space is not clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on both sides.
  • The lateral transfer space is 77cm (2ft 6in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency pull cord alarm in the cubicle.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are not available in the cubicle.
  • There is a coat hook.
  • The coat hook is not within 120cm (3ft 11in) from floor level.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 83cm (2ft 9in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 98cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 67cm (2ft 2in).
  • The contrast between the external door and wall is good.
  • The contrast between the grab rails and wall is good.
  • The contrast between the drop down rails and wall is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
  • Comments View
    • There is a baby change table at a height of 98cm.
    • Due to building work, these accessible toilets were out of use when this guide was revisited in September 2019.

Accessible Toilet(s) (Ground Floor)

  • Location and Access View
    • This accessible toilet is located on the ground floor in the corridor to the right as you enter via the Mayors Walk entrance.
    • This accessible toilet is approximately 11m (12yd 1in) from the Mayors Walk entrance.
    • There is step-free access to the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is written text signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens inwards and outwards.
    • The door is heavy.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 88cm (2ft 11in).
    • The contrast between the internal door and wall is good.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 135cm x 192cm (4ft 5in x 6ft 4in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 82cm (2ft 8in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is fair.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is not a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is fair.
    • The contrast between the walls and floor is fair.
    • There is not an emergency alarm.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are not available in the toilet.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a colostomy bag shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • The toilet seat colour contrast is good.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 118cm (3ft 10in).
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is fair.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 111cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is fair.

Accessible Toilet (First Floor OUT OF USE IN 2019)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 14m (15yd 11in) from the main lift.
    • This accessible toilet is located to the left as you exit the main lift.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 183cm x 335cm (6ft x 10ft 12in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 117cm (3ft 10in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary disposal units.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • Due to building work, these accessible toilets were out of use when this guide was revisited in September 2019.

Accessible Toilet (Second Floor OUT OF USE IN 2019)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the main lift.
    • This accessible toilet is located on the second floor, to the left as you exit the main lift.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 150cm x 204cm (4ft 11in x 6ft 8in).
    • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 88cm (2ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary disposal units.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 108cm (3ft 7in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is fair.
    • The contrast between the external door and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • Due to building work, these accessible toilets were out of use when this guide was revisited in September 2019.

Standard Toilet(s) (Ground Floor)

  • Toilet Facilities View
    • The female and male toilets are located on the ground floor in the corridor to the left as you enter via the Mayors Walk entrance.
    • There is step-free access to the toilet(s).
    • The standard toilet(s) is/are approximately 6m from the Mayors Walk entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is pictorial signage on or near the toilet door.
    • It was not possible to access the female toilet.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 80cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are good.
    • The female standard toilet is in the same area but is 11m from the Mayors Walk entrance.