You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the city.
• This venue is situated in Portsmouth.
• The venue is not situated on a road which has a steep gradient.

You are on Parking (Short Stay). Skip to the next section.

Parking (Short Stay)

• The venue does have its own car park.
• The car park type is open air/surface.
• The dimensions of the designated parking bay(s) are 200cm x 400cm (6ft 7in x 13ft 1in).
• The nearest designated bay is 30m (33yd) from the main accessible entrance.
• The car park surface is tarmac.
• The patron does have to cross a road.
• The road is generally quiet.

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• Comments View
  • The short stay bays are limited to 20 minutes waiting time.
  • There is also a long stay car park to the side of the station, which has a height restriction barrier 2.9m (9ft 6in) high.

You are on Outside Access (Front of the Station Entrance). Skip to the next section.

Outside Access (Front of the Station Entrance)

• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are double width.
• The doors are heavy.
• The door opening is 157cm (5ft 2in) wide.

You are on Level Change (Front of the Station Entrance). Skip to the next section.

Level Change (Front of the Station Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located to the left and right of the entrance.
• The ramp or slope is permanent.
• There are steps to access this area / service.
• There is / are 3 step(s) to the area / service.
• Lighting levels at the steps are bright.
• The step(s) is/are clearly marked.
• The steps are medium.

You are on Outside Access (Main / Accessible Entrance). Skip to the next section.

Outside Access (Main / Accessible Entrance)

• This information is for the entrance located at the side of the station .
• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are double width.
• The doors are heavy.
• The door opening is 173cm (5ft 8in) wide.

You are on Level Change (Main / Accessible Entrance). Skip to the next section.

Level Change (Main / Accessible Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading up to the entrance.
• The ramp or slope is permanent.

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The reception desk is 38m (42yd) from the front entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height.
• Lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.

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• Comments View
  • The Ticket Office is located just inside the front entrance.
  • Access to the Ticket Office from the side entrance is via the station concourse.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service.
• There is not a hearing assistance system.
• This venue does not play background music.
• Lighting levels are bright.

You are on Level Change (Inside Access). Skip to the next section.

Level Change (Inside Access)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading down to the lift for Platforms 1 and 2.
• The ramp or slope is permanent.

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• Comments View
  • There are ticket barriers and a gate to access the platforms.
  • The gate is 167 cm wide.

You are on Other Floors (Platforms 1 and 2). Skip to the next section.

Other Floors (Platforms 1 and 2)

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• Steps View
  • The floors which are accessible by stairs are G - 1.
  • There are 15+ steps between floors.
  • The lighting level is bright.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located behind the toilet block, under Platforms 1 and 2.
• The lift is a standard lift.
• The floors which are accessible by this lift are Platforms 1 and 2 from the concourse.
• The lift is 60m (66yd) from accessible entrance.
• Staff do not need to be notified for use of the lift.
• The dimensions of the lift are 141cm x 192cm (4ft 8in x 6ft 4in).
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The lift controls do have Braille markings.
• The lift controls do have tactile markings.
• The lighting level in the lift is bright.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • The accessible toilet is 45m (49yd) from the accessible entrance.
  • The accessible toilet is located in the block next to the ticket barriers.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a member of the station staff.
  • The door opens outwards.
  • The door is locked by a sliding bolt.
  • The dimensions of the accessible toilet are 185cm x 142cm (6ft 1in x 4ft 8in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 70cm (2ft 4in).
  • The tap type is push.
  • There is not a functional emergency alarm available.
  • Disposal facilities are available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • The height of the toilet seat above floor level is 42cm (1ft 5in).
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the walls and floor is good.
  • Lighting levels are bright.
• Comments View
  • Wall mounted and drop down rails are available.
  • The toilet block is on the platform side of the ticket barrier.
  • At the time of research, the standard toilets were out of order.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female Toilet(s) View
  • The female toilets are located in the block next to the ticket barriers.
  • The female toilets are 47m (51yd) from the accessible entrance.
  • Inside the venue, there is not level access to the female toilet.
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilets are located in the block next to the ticket barriers.
  • The male toilets are 49m (54yd) from the accessible entrance.
  • Inside the venue, there is not level access to the male toilet.
  • Lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the Ladies toilet.
• Comments View
  • The toilet block is on the platform side of the ticket barrier.
  • At the time of research, the standard toilets were out of order.

You are on Restaurant Bar Internal (Lemon Tree). Skip to the next section.

Restaurant Bar Internal (Lemon Tree)

• Once inside, there is level access to the service.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks cannot be brought to the table.
• Some tables are permanently fixed.
• No chairs are permanently fixed.
• The distance between the floor and the lowest table is 69cm (2ft 3in).
• Menus are not available in large print.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is cakes and snacks.

You are on Train Station. Skip to the next section.

Train Station

• There are 4 platform(s) in the station.
• The station is not staffed.
• There is an office to obtain help.
• This office is located on Platforms 1 and 2.
• The train companies operating from within this station are Southern, South West Trains and First.
• There is a taxi rank at the station.
• The taxi rank is located in front of the station.
• The taxi rank is 5m (16ft 5in) from the accessible entrance.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
• Comments View
  • Platforms 1-4 are accessible to a wheelchair user.
  • Shops or services within the station are a cafe, a sandwich bar, a barbers, a newsagent and a herbalist.

You are on Train Station Platform. Skip to the next section.

Train Station Platform

• This information is for platform(s) 1-4.
• The platform(s) which has/have level access is / are 3-4.
• The platform(s) accessed by lift is / are 1-2.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A member of staff trained in BSL skills is not generally on duty.
• Plastic cups are available.
• Plastic cutlery is available.
• Drinking straws are available on request.

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• Comments View
  • The photograph shows the ramp leading to the front entrance. Staff are trained to take TypeTalk calls.