Skip to main content
The new name for DisabledGo

Portsmouth and Southsea Station

Commercial Road, Portsmouth, Hants, PO1 1EQ

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Location

  • The venue is situated within the centre of the city.
  • This venue is situated in Portsmouth.
  • The venue is not situated on a road which has a steep gradient.

Parking (Short Stay)

  • The venue does have its own car park.
  • The car park type is open air/surface.
  • The dimensions of the designated parking bay(s) are 200cm x 400cm (6ft 7in x 13ft 1in).
  • The nearest designated bay is 30m (33yd) from the main accessible entrance.
  • The car park surface is tarmac.
  • The patron does have to cross a road.
  • The road is generally quiet.
  • Comments View
    • The short stay bays are limited to 20 minutes waiting time.
    • There is also a long stay car park to the side of the station, which has a height restriction barrier 2.9m (9ft 6in) high.

Outside Access (Front of the Station Entrance)

  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 157cm (5ft 2in) wide.

Level Change (Front of the Station Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the left and right of the entrance.
  • The ramp or slope is permanent.
  • There are steps to access this area / service.
  • There is / are 3 step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The step(s) is/are clearly marked.
  • The steps are medium.

Outside Access (Main / Accessible Entrance)

  • This information is for the entrance located at the side of the station .
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 173cm (5ft 8in) wide.

Level Change (Main / Accessible Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading up to the entrance.
  • The ramp or slope is permanent.

Reception (Ticket Office)

  • The reception desk is 38m (42yd) from the front entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Comments View
    • The Ticket Office is located just inside the front entrance.
    • Access to the Ticket Office from the side entrance is via the station concourse.

Inside Access

  • There is not level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Lighting levels are bright.

Level Change (Inside Access)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading down to the lift for Platforms 1 and 2.
  • The ramp or slope is permanent.
  • Comments View
    • There are ticket barriers and a gate to access the platforms.
    • The gate is 167 cm wide.

Other Floors (Platforms 1 and 2)

  • Steps View
    • The floors which are accessible by stairs are G - 1.
    • There are 15+ steps between floors.
    • The lighting level is bright.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Lift

  • There is a lift for public use.
  • The lift is located behind the toilet block, under Platforms 1 and 2.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are Platforms 1 and 2 from the concourse.
  • The lift is 60m (66yd) from accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 141cm x 192cm (4ft 8in x 6ft 4in).
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • The accessible toilet is 45m (49yd) from the accessible entrance.
    • The accessible toilet is located in the block next to the ticket barriers.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of the station staff.
    • The door opens outwards.
    • The door is locked by a sliding bolt.
    • The dimensions of the accessible toilet are 185cm x 142cm (6ft 1in x 4ft 8in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 70cm (2ft 4in).
    • The tap type is push.
    • There is not a functional emergency alarm available.
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is good.
    • Lighting levels are bright.
  • Comments View
    • Wall mounted and drop down rails are available.
    • The toilet block is on the platform side of the ticket barrier.
    • At the time of research, the standard toilets were out of order.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Female Toilet(s) View
    • The female toilets are located in the block next to the ticket barriers.
    • The female toilets are 47m (51yd) from the accessible entrance.
    • Inside the venue, there is not level access to the female toilet.
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s) View
    • The male toilets are located in the block next to the ticket barriers.
    • The male toilets are 49m (54yd) from the accessible entrance.
    • Inside the venue, there is not level access to the male toilet.
    • Lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the Ladies toilet.
  • Comments View
    • The toilet block is on the platform side of the ticket barrier.
    • At the time of research, the standard toilets were out of order.

Restaurant Bar Internal (Lemon Tree)

  • Once inside, there is level access to the service.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks cannot be brought to the table.
  • Some tables are permanently fixed.
  • No chairs are permanently fixed.
  • The distance between the floor and the lowest table is 69cm (2ft 3in).
  • Menus are not available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is cakes and snacks.

Train Station

  • There are 4 platform(s) in the station.
  • The station is not staffed.
  • There is an office to obtain help.
  • This office is located on Platforms 1 and 2.
  • The train companies operating from within this station are Southern, South West Trains and First.
  • There is a taxi rank at the station.
  • The taxi rank is located in front of the station.
  • The taxi rank is 5m (16ft 5in) from the accessible entrance.

Train Station Platform

  • This information is for platform(s) 1-4.
  • The platform(s) which has/have level access is / are 3-4.
  • The platform(s) accessed by lift is / are 1-2.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • Plastic cups are available.
  • Plastic cutlery is available.
  • Drinking straws are available on request.
  • Comments View
    • The photograph shows the ramp leading to the front entrance. Staff are trained to take TypeTalk calls.