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Highfield Health Surgery

University of Southampton, 31 University Road, Southampton, SO17 1BJ

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Access Guide

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COVID-19 Information (University of Southampton)

Location

  • The venue is situated within the centre of the campus.
  • This venue is situated in Highfield Campus.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • Comments View
    • The nearest mainline railway stations are Southampton Parkway (Airport) and Southampton
    • Central (City Centre).

Opening Times

  • Monday 08:40 - 17:30.
  • Tuesday 08:40 - 17:30.
  • Wednesday 08:40 - 17:30.
  • Wednesday 18:30 - 20:50.
  • Thursday 08:40 - 17:30.
  • Friday 08:40 - 17:30.
  • Saturday Closed.
  • Sunday Closed.

Parking Information

  • Visitors who hold a Blue Badge can park in any parking bay on campus without needing a University parking permit. Staff and students should obtain a University parking permit from the University‚Äôs parking team, which is free of charge to Blue Badge holders.
  • There is a map showing disabled parking bays on Highfield Campus: please click here to view.
  • If there is not a designated disabled parking bay near to a particular building, then a standard parking bay can be reserved for use by a disabled visitor by contacting parking services on 023 8059 2416.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • The car park is at the back of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are 1 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 240cm x 425cm (7ft 10in x 13ft 11in).
    • The nearest designated bay is 5m (16ft 5in) from the outer main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
    • There is not a designated drop off point.
  • Comments View
    • The car park is for use by Visitors' Car Parking Permit Holders only from 08:00 - 17:00 Monday to Friday.
    • There is an additional designated bay at the front of the property by the Dental Access Centre.

Outside Access (Main Entrance)

  • This information is for the entrance located near the car park.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 110cm (3ft 7in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are single width.
    • The doors are heavy.
    • The door opening is 85cm (2ft 9in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading from the car park.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Reception

  • The reception desk is 3m (9ft 10in) from the main entrance.
  • There is level access to reception from the entrance.
  • Lighting levels are medium.
  • The reception desk is medium height.
  • The desk does not have a lowered section.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are trained to use system.

Inside Access

  • There is not level access to the service.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does play background music.
  • Music is played through the tv in the waiting room.
  • Lighting levels are varied.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15 steps between floors.
    • The lighting level is bright.
    • The steps are not clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is not a landing.
  • Other View
    • The services on the floors which are not accessible are a consultation room and admin offices.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 8m (26ft 3in) from the main entrance.
    • The accessible toilet is located through the waiting room on the left.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is light.
    • The dimensions of the accessible toilet are 180cm x 195cm (5ft 11in x 6ft 5in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 110cm (3ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is twist/turn.
    • There is not a mixer tap.
    • There is a functional emergency alarm available.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the left.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The hand dryer is 115cm (3ft 9in) high.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 115cm (3ft 9in) high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • Lighting levels are medium.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.
  • Staff are Text Relay aware.
  • Children are welcomed at the venue.