Access Guide
Introduction
- Services / facilities within the building include a concert hall.
- A map showing accessible parking for Turner Sims is here:https://www.turnersims.co.uk/wp-content/uploads/2015/09/MAP.jpg.
Opening Times
- Opening times do vary depending on performances.
Getting Here
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By Road
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- The University of Southampton Highfield Campus is located at the north of Southampton, approximately 2 miles from the end of the M3 (J14). Highfield Campus is located just off Burgess Road, approximately 1 mile from Junction 4 on the M27 via Stoneham Way (A335).
- There is a campus car park at the north end of the campus off Broadlands Road. This car park contains limited parking and parking charges apply for non permit holders. There are additional Blue Badge bays for specific buildings throughout the campus.
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By Bus
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- The Southampton Uni Interchange is located in the centre of the Highfield Campus and is served by the U1, U1A, U1C, U1E, U1W, U1N, U2, U2B, U2C, U6, U6C, U6H, U9 bus routes. The Southampton Uni Interchange is approximately 300m from the main campus reception in Building 37.
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By Train
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- The nearest train station to the Southampton University Highfield Campus is the Swaythling Railway Station. This station is approximately 2km from the campus which takes approximately 25 minutes to complete by foot. This station is served by the South Western Railway Service.
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Useful Links
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- For more information on university parking, campus locations and campus maps.
- To view the web page described above click here (opens in new tab).
- For more information on bus routes, timetables and ticket pricing.
- To view the web page described above click here (opens in new tab).
- For more information on nationwide train time tabling, tickets and connections.
- To view the web page described above click here (opens in new tab).
- AccessAble Related Links View
Useful Information
- To see more information on Support Services please click here (opens new tab).
- Telephone Number: 023 8059 7726.
- Email: [email protected].
- Support Services are part of the Student Services department.
- To see more information on Admissions Office please click here (opens new tab).
- Telephone Number: 023 8059 4732.
- Email: [email protected].
- To see more information on Student Accommodation please click here (opens new tab).
- Telephone Number: 023 8059 5959.
- Email: [email protected].
Parking Information
- Visitors who hold a Blue Badge can park in any parking bay on campus without needing a University parking permit. Staff and students should obtain a University parking permit from the University’s parking team, which is free of charge to Blue Badge holders.
- There is a map showing disabled parking bays on Highfield Campus: please click here to view.
- If there is not a designated disabled parking bay near to a particular building, then a standard parking bay can be reserved for use by a disabled visitor by contacting parking services on 023 8059 2416.
Site/Campus Car Park (Turner Sims - Rear Car Park)
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Car Park
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- The car park is located to the rear of the building.
- The nearest building(s) to this car park is/are Turner Sims Concert Hall.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is tarmac.
- Designated Blue Badge parking bays are available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within this car park.
- The dimensions of the designated parking bay(s) are 252cm x 452cm (8ft 3in x 14ft 10in).
- The dimensions of the designated bays do vary in size.
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Charges and Restrictions
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- This car park can be used by Blue Badge holders, staff permit holders and student permit holders.
- Parking charges apply for non permit holders.
- Signs are provided to give information on parking charges/restrictions.
- Signs are clearly presented.
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Drop Off Point
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- There is not a designated drop off point in this car park.
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Car Park Access
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- There is sloped access to the car park from the Turner Sims Concert Hall.
- This car park is not clearly signposted from the Turner Sims Concert Hall.
- The nearest designated bay is 30m (32yd 2ft) from the Turner Sims Concert Hall main entrance.
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Comments
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- After 5pm visitors can park unrestricted.
- The route to the concert hall is clearly signed from the car park.
- After 5pm visitors can park unrestricted.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the side of the building.
- There is step free access at this entrance.
- There is a bell/buzzer.
- The height of the bell/buzzer is 167cm (5ft 6in).
- There is not an intercom.
- There is not a canopy or recess which provides weather protection at this entrance.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are push pad activated.
- The door(s) is / are double.
- The width of the door opening is 149cm (4ft 11in).
- There is a small lip on the threshold of the entrance, with a height of less than 2cm.
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Comments
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- The height of the push pad to enter is 73cm.
- The height of the push pad to exit is 95cm.
- This entrance gives access to the ground floor main entrance foyer.
- The height of the push pad to enter is 73cm.
Outside Access (Stage Entrance)
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Entrance
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- This information is for the entrance located at the rear of the building.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a canopy or recess which provides weather protection at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) may be difficult to open.
- The width of the door opening is 150cm (4ft 11in).
- There is a small lip on the threshold of the entrance, with a height of less than 2cm.
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Ramp/Slope
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- There is a ramp/slope at this entrance.
- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is slight.
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Comments
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- This entrance is used for staff and performers only.
- This entrance gives access to the ground floor of the building.
- This entrance is used for staff and performers only.
Opening Times (Box Office)
- Monday 10:00 - 17:00.
- Tuesday 10:00 - 17:00.
- Wednesday 10:00 - 17:00.
- Thursday 10:00 - 17:00.
- Friday 10:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
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Comments
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- The Box Office is open until 15 minutes after the start time of each performance.
- On the weekends, the Box Office is open 2 hours before performances until 15 minutes after the performance start time.
- The Box Office is open until 15 minutes after the start time of each performance.
Counter (Box Office)
- The desk is 10m (10yd 2ft) from the main entrance.
- Box Office is located straight ahead and to the right as you enter the main entrance.
- The counter is clearly visible from the entrance.
- There is step free access to this counter.
- The lighting levels in this area are low to moderate.
- The reception counter is low (76cm or lower).
- There is a clear knee recess beneath the low/lowered counter.
- The desk is staffed.
- There is not a hearing assistance system.
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Comments
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- The hearing loop signage is for the auditorium and not the Box Office counter.
Getting Around
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Access
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- There is step free access throughout the majority of the building.
- There is/are 2 clearly marked step(s), with no handrails, for access to the Green Room and backstage areas from the main entrance foyer.
- The step(s) is/are deep (18cm+).
- There is a steep ramp, with no handrails, for access to the Green Room and backstage areas from the main entrance foyer.
- The ramp or slope does not bypass the step(s).
- There are no doors in corridors which have to be opened manually.
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Getting Around
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- There is clear signage for building facilities/areas in the foyer/reception area.
- There is no directional signage at key points of circulation routes.
- There is high colour contrast between the walls and floor in all areas.
- The lighting levels are low to moderate.
- This building does not play background music.
- There is a hearing assistance system.
- The system is a fixed loop.
- The hearing loop system is located within the auditorium.
Opening Times (Foyer Bar)
- Opening times do vary depending on performances.
Eating and Drinking (Foyer Bar)
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Location and Access
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- The following information is for the bar.
- The bar is located in the main foyer area.
- There is step-free access to the bar.
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Service and Menus
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- Tables cannot be booked in advance.
- There is a bar where drinks can be ordered.
- Staff can bring food and/or drinks to tables.
- Menu types include; written wall menus and menu boards.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- Takeaway cups are available.
- Adapted cups are not available.
- Drinking straws are available.
- This area does play background music.
- Background music is played at all times.
- There is not a hearing assistance system.
- There is a portable card machine available for payment.
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Service Counter(s)
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- The height of the counter is 108cm.
- The height of the lowered section at the counter is 90cm.
- There is not a clear knee recess beneath the low/lowered section of the counter.
- There is a moveable card machine available for payment.
- The type of flooring in this area is carpet and vinyl.
- The lighting levels are low to moderate.
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Tables and Seating
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- There is ample room for a wheelchair user to manoeuvre.
- The majority of tables are accessible to wheelchair users.
- The distance between the floor and the underside of the lowest dining table is 73cm.
- The distance between the floor and the underside of the highest dining table is 108cm.
- The standard height for the underside of dining tables is 76cm.
- There are also coffee tables, high tables, long tables and high stools.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests on both sides.
- The type of flooring in this area is carpet.
- The lighting levels are adjustable.
- Lighting levels can be adjusted by a member of staff upon request.
Entrance (Seats 1-15)
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Entrance
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- This information is for the entrance located to the right as you enter the main entrance.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is/are permanently held open.
- The width of the door opening is 126cm (4ft 2in).
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Second Set of Doors
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- There is a second set of doors.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) may be difficult to open.
- The width of the door opening is 126cm (4ft 2in).
Entrance (Seats 16-29)
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Entrance
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- This information is for the entrance located to the right then left as you enter the main entrance.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is/are permanently held open.
- The width of the door opening is 126cm (4ft 2in).
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Second Set of Doors
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- There is a second set of doors.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) may be difficult to open.
- The width of the door opening is 126cm (4ft 2in).
Theatre
- There are designated spaces for wheelchair users.
- Designated seating is located in Row W at the top of the auditorium, immediately to the right as you enter via the Seats 16-29 entrance.
- Wheelchairs are left with you.
- A companion may sit with you.
- Companions sit next to you if there is no one else sitting in the row, alternatively they can sit in the row in front of the designated seating.
- It is 13m (14yd 8in) from the designated seating area to the nearest accessible toilet.
- This venue does not provide audio described performances.
- There is a hearing assistance system.
- The hearing assistance system is a fixed loop.
- Staff are trained to use the hearing assistance system.
- A deposit is not required for the hearing assistance system.
- The rows suitable for hearing assistance systems are all rows.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 10/10/2024.
- The hearing assistance system was working at the time of testing.
- There is a wheelchair to borrow.
- To borrow a wheelchair, please ask a member of staff.
- Concessions are available.
- Assistance dogs are allowed in the auditorium.
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Comments
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- The width to the designated seating area is 86cm.
- There is alternative designated reading on the top row, immediately to the left as you enter the 'Seats 1-15' entrance.
- There are clearly marked steps to access the rest of the seating.
- The lighting levels are adjustable.
- The width to the designated seating area is 86cm.
Other Floors (Backstage Areas)
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Steps
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- The floors which are accessible by stairs are G and LG.
- The stairs are located straight ahead and to the left as you enter via the stage entrance.
- The stairs are approximately 4m from the stage entrance.
- There are 15+ steps between floors.
- The lighting levels are low to moderate.
- The steps are not clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
Lift (Stair Lift)
- There is a lift for public use.
- The lift is located on the rear stage staircase.
- The lift is a stair lift.
- The floors which are accessible by this lift are G and LG.
- Wall mounted information boards are not provided at lift landings.
- The platform lift accesses a small level change.
- The weight limit for the lift is 225kg.
- The lift is approximately 4m (4yd 1ft) from the stage entrance.
- Staff do need to be notified for use of the lift.
- The dimensions of the lift are 75cm x 85cm (2ft 6in x 2ft 9in).
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The lift does not have a hearing enhancement system.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lighting level in the lift is moderate to good.
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Comments
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- There is a slight ramp to enter the stair lift.
Location of Toilet/Changing Facilities
- Accessible toilet facilities are located within the main lobby and to the left as you enter the stage entrance.
- Female and male standard toilet facilities are located within the main lobby.
- Shared standard toilet facilities are located to the left as you enter the stage entrance.
Toilet with Adaptations (Main Entrance - Left Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located within the female standard toilets in the main lobby area.
- This accessible toilet is approximately 18m (19yd 2ft) from the main entrance.
- There is step-free access into the accessible toilet.
- This is a female toilet. There is a separate male accessible toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is low.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a sliding bolt.
- The width of the accessible toilet opening is 84cm (2ft 9in).
- The contrast between the internal door and wall is low.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 150cm x 235cm (4ft 11in x 7ft 9in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 81cm (2ft 8in).
- The transfer space is obstructed by a waste disposal bin.
- There is a flush, however it is not on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is low.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is low.
- The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is high.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary, nappy/incontinence items bin and general waste (with lid) disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 122cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is a shelf within the accessible toilet.
- The shelf has the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 90cm.
- The shelf is located where it is reachable.
- The toilet has a backrest and a cistern.
- The height of the toilet seat above floor level is 50cm (1ft 8in).
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 106cm (3ft 6in).
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 71cm (2ft 4in).
- There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 95cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 93cm.
- The contrast between the towel dispenser and the wall is high.
- There is not a hand dryer.
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Comments
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- The door to access the female standard toilets has a width of 84cm, is heavy and opens towards you.
- There is an identical toilet available within the male standard toilets.
- The door to access the female standard toilets has a width of 84cm, is heavy and opens towards you.
Toilet with Adaptations (Stage Entrance - Left Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located to the left as you enter via the stage entrance.
- This accessible toilet is approximately 2m (2yd 7in) from the stage entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a sliding bolt.
- The width of the accessible toilet opening is 82cm (2ft 8in).
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is medium.
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Toilet Features
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- The dimensions of the accessible toilet are 168cm x 186cm (5ft 6in x 6ft 1in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The height of the light switch/pull cord is 120cm from floor level.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 99cm (3ft 3in).
- The transfer space is obstructed by a sanitary bin.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and nappy/incontinence items bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 179cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- The toilet seat colour contrast is high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 86cm (2ft 10in).
- The contrast between the toilet roll holder and the wall is medium.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 94cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 134cm.
- The contrast between the towel dispenser and the wall is low.
- There is not a hand dryer.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located within the main lobby area.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 14m from the main entrance.
- The colour contrast between the external toilet door(s) and wall(s) is medium.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 84cm.
- The wash basin(s) tap type is lever.
- Lighting levels are moderate to good.
- There is a toilet with adaptations cubicle within the male and female toilets.
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Baby Changing Facilities
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- Baby change facilities are available in both the female and male toilets.
- There is a fixed baby change table available.
- The height of the baby change table is 99cm.
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Toilet Facilities 2
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- The gender neutral toilet is located to the left as you enter via the stage entrance.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 3m from the stage entrance.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 79cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are moderate to good.
Additional Info
- Staff do receive disability awareness / equality training.
- Staff do receive deaf awareness training.
- Documents are not available in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.
- Staff are not Text Relay aware.
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Comments
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- There is a wheelchair available to borrow.
- The designated seating Row W can accommodate for up to 4 wheelchairs users at a time.
- A personal assistant or guide dog can be seated on the row in front of the designated seating area.
- On the night of the performance, if there is spare seating available next to the wheelchair user, companions can sit next to them.
- There are sensory packs available within the venue such as ear defenders and fidget toys.
- The Green Room is used as a designated calm space during family events for those with dementia or learning difficulties.
- Concession tickets are available for assistant dogs and personal assistants.
- There is an access welcome film available on the concert hall website.
- There is a wheelchair available to borrow.