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Eden Court

University of St Andrews, The Scores, St Andrews, Fife, KY16 9AS

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Access Guide

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Introduction

  • Services / facilities within the building include meeting rooms, disability advice, counselling, financial advice, international advice and academic advice.

Opening Times

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in St Andrews.
  • The nearest mainline station is Leuchars.
  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does not have its own car park.
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Bruce Embankment Car Park.
  • The car park is located off Golf Place.
  • On street marked Blue Badge bays are available.
  • The dimensions of the marked Blue Badge bays are 320cm x 600cm (10ft 6in x 19ft 8in).
  • On street Blue Badge parking is located across from the building, along to the left.
  • Clearly signed and / or standard marked parking bays are available.
  • The dimensions of the standard marked parking bays are 180cm x 500cm (5ft 11in x 16ft 5in).
  • Standard marked parking bays are located in front of the building.
  • There is not a designated drop off point.

Level Change (Parking)

  • There is a ramp or slope to access this service.
  • The ramp/slope does bypass the step(s).
  • The ramp or slope is located leading up to the pavement from the road.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • There are steps to access this area / service.
  • The steps are located leading up to the pavement from the on street parking.
  • There is / are 4 step(s) to the area / service.
  • The step(s) is/are not clearly marked.
  • The steps are deep.
  • The steps do not have handrails.
  • Comments View
    • There is an easier slope access to the pavement further along to the left of the building at the junction to Murray Park.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The bell is in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) automatically.
  • Second set of doors View
    • The automatic doors are push pad activated.
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 110cm (3ft 7in).
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 116cm (3ft 10in).
  • Comments View
    • Both the outer and the inner doors are now operated by card swipe sensors. Some of the "push pads" to open the doors automatically were not working at the time of survey (September 2023).

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp/slope does bypass the step(s).
  • The ramp or slope is located leading up to the entrance.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The width of the ramp or slope is 120cm (3ft 11in).
  • There are steps to access this area / service.
  • The steps are located leading up to the entrance from the ramp.
  • There is / are 4 step(s) to the area / service.
  • The step(s) is/are not clearly marked.
  • The steps are medium.
  • The steps do not have handrails.

Outside Access (Rear Entrance)

  • This information is for the entrance located at the back of the building.
  • There is not level access into the venue.
  • The bell is not in a suitable position to allow wheelchair users to gain access.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 70cm (2ft 4in).
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Level Change (Rear Entrance)

  • There is a ramp or slope to access this service.
  • The ramp/slope does not bypass the step(s).
  • The ramp or slope is located leading down to the left of the entrance after the steps.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The width of the ramp or slope is 50cm (1ft 8in).
  • There are steps to access this area / service.
  • The steps are located leading down to the left of the entrance.
  • There is / are 4 step(s) to the area / service.
  • The steps are deep.
  • The steps do have handrails.
  • The handrails are on the right going up.

Reception

  • The desk/counter is 12m (13yd 4in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The lighting levels are good.
  • The desk/counter is low (76cm or lower).
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • This venue does play background music.
  • Music is played in the sexual health clinic reception.
  • The lighting levels are bright.
  • Motorised scooters are welcomed in public parts of the venue.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The lighting level is bright.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is a landing.
  • Other View
    • The services on the floors which are not accessible are advisor's offices.
  • Comments View
    • Services on other floors can be made available on the ground floor.

Other Floors (First Floor)

  • Steps View
    • The floors which are accessible by stairs are 1-2.
    • There are 15+ steps between floors.
    • The lighting level is medium.
    • The steps are clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is not a landing.
  • Other View
    • The services on the floors which are not accessible are further offices.
  • Comments View
    • There are similar stairs to these at the rear of the building leading between G-1 floors.

Accessible Toilet (Ground Floor - Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is no signage on or near the toilet door.
    • This accessible toilet is approximately 15m (16yd 1ft) from the main entrance.
    • This accessible toilet is located round to the right of the building beyond reception, in the female toilet.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 80cm (2ft 7in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 164cm x 370cm (5ft 5in x 12ft 2in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 100cm (3ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • There is a low colour contrast between the internal door and wall.
    • The contrast between the external door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is fair.
    • The lighting levels are good.

Standard Toilet(s)

Standard Toilet(s) (Upper Floors)

Level Change (First Floor Corridor Steps)

  • There is not a ramp or slope to access this service.
  • There are steps to access this area / service.
  • The steps are located leading down to the rear of the first floor.
  • There is / are 4 step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The step(s) is/are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on the right going up.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Staff do receive Deaf Awareness training.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.
  • Staff are Text Relay aware.
  • Home visits / services are available.